101
Troubleshooting
Te
chni
cal Not
e
s
Digital zoom cannot be used.
Digital zoom cannot be used:
•
When
b
Portrait
or
e
Night portrait
is
selected from the scene mode menu.
•
When
Multi-shot 16
is selected from the
Continuous
settings in the shooting mode
menu.
•
Before movie is started.
Image mode
not available.
Image mode
cannot be adjusted when
Multi-
shot 16
is selected for
Continuous
.
No sound when shutter is
released.
•
Off
is selected for
Sound settings
>
Shutter
sound
in setup menu.
•
Continuous
,
BSS
or
Multi-shot 16
is
selected for
Continuous
in shooting menu.
•
d
(
Sports
scene mode) or
l
(
Museum
scene mode) is selected.
•
Movie mode is selected.
AF-assist illuminator does not
light.
•
Off
is selected for AF assist option in camera
setup menu.
•
AF-assist illuminator turns off automatically in
some modes.
Pictures appear smeared.
Lens is dirty. Clean lens.
Colors are unnatural.
White balance does not match light source.
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow or ISO sensitivity too high.
Noise can be reduced by:
•
Using flash
•
Choosing scene mode with noise reduction
Pictures are too dark
(underexposed).
•
Flash is off.
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Subject is backlit. Select
o
(
Backlight
scene
mode) or use fill flash.
Pictures are too bright
(overexposed).
Adjust exposure compensation.
Problem
Cause/Solution
A
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