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Night Owl AHD10 Series, User Manual

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37

Chapter 6: 

Getting Started

6.3.2 

Reset Password

After you select Forgot Password, a message will ask you to confirm that you 
want a secure (reset) code to be emailed to the email address used during setup. 
Please select OK. 

A message will appear indicating the code was successfully sent. You will then be 
emailed a 6-digit secure (reset) code. 

Simply input the secure (reset) code. You will then be prompted to create a new 
password. You can alter the recovery email address, if necessary. 

Summary of Contents for AHD10 Series

Page 1: ...www NightOwlSP com USER S MANUAL AHD10 SERIES...

Page 2: ...o page 3 of the Quick Setup Guide QSG included in your DVR box for instructions of how to update your firmware Night Owl strongly recommends updating the firmware prior to setting up the system If you...

Page 3: ...ther day or night is degraded you may need to change the cable run from the camera to the DVR This system is designed to work with 24AWG cabling or better Please see the warranty section of this manua...

Page 4: ...4 AHD10 Series User s Manual TABLE OF CONTENTS...

Page 5: ...Standard Camera Power 17 4 3 Mounting the Cameras 18 CHAPTER 5 DVR INSTALLATION 20 5 1 Connecting to a TV via HDMI 21 5 2 Power 22 CHAPTER 6 GETTING STARTED 23 6 1 Startup Wizard 24 6 1 1 Camera Test...

Page 6: ...splay 43 7 1 1 a Output 43 7 1 1 b Privacy Zone 44 7 1 2 SnapShot 44 7 1 2 a SnapShot 44 7 1 2 b SnapShot Schedule 45 7 1 3 Network 45 7 1 3 a Main 46 7 1 3 b Substream 47 7 1 3 c Email 47 7 1 3 d Ema...

Page 7: ...G 72 CHAPTER 11 USER INFORMATION 75 CUSTOMER SUPPORT Back Cover Night Owl s DVRs are manufactured for quality and ease of use As such our DVRs contain menus designed for advanced user s that should no...

Page 8: ...8 AHD10 Series User s Manual CHAPTER 1 FCC WARNINGS...

Page 9: ...y cause harmful interference to radio communication However there is no guarantee that interference will not occur in television reception which can be determined by turning the equipment off and on T...

Page 10: ...10 AHD10 Series User s Manual CHAPTER 2 SAFETY INSTRUCTIONS...

Page 11: ...re you move it When moving this device be sure to handle it with care Make sure there is good air circulation around the DVR This DVR uses an internal hard drive which generates heat during operation...

Page 12: ...12 AHD10 Series User s Manual CHAPTER 3 SPECIFICATIONS...

Page 13: ...d 1 TB Hard Drive Indoor Outdoor AHD 1080p Cameras 60 ft Bundles of Camera Cable Mounting Hardware and Screws 1 x 6 ft HDMI Cable 1 x RJ 45 Cable Ethernet 1 x USB Mouse 3 2 1 DVR Diagram FRONT VIEW Ca...

Page 14: ...put connect the VGA cable from the VGA output port on the DVR to the VGA input port on your TV Monitor VGA cable not included 6 RJ 45 Ethernet Port RJ 45 port will be used to connect the DVR to your r...

Page 15: ...in to return to split screen mode Right click to show the control bar at the bottom of the screen Right clicking again will hide the control bar In Setup Left click to make a selection Right click to...

Page 16: ...16 AHD10 Series User s Manual CHAPTER 4 CAMERA INSTALLATION...

Page 17: ...e audio input port on the back of your DVR 4 Plug BNC connectors on the other end of the cable into a Video Input port on the back panel of the DVR 5 Repeat for each camera noting the channel number e...

Page 18: ...over extended distances resulting in video degradation Do not place near high voltage wires or other sources of electrical interference Electrical interference will degrade the quality of the signal P...

Page 19: ...revious step 4 Insert the screw anchors 5 Line up the camera base holes with the screw anchors Holding the base in place insert screws and tighten until secure 6 Once the base is screwed in place make...

Page 20: ...20 AHD10 Series User s Manual CHAPTER 5 DVR INSTALLATION...

Page 21: ...via HDMI 1 Locate the included HDMI cable 2 Plug one end of the cable into the HDMI port on the back of the DVR 3 Connect the other end of the cable to an available HDMI input on your TV or monitor 4...

Page 22: ...camera power adapter and DVR power adapter should never be interchanged 2 Plug the included power adapter into the back of the DVR 3 Plug the other end of the power adapter cable into an available wa...

Page 23: ...23 Chapter 6 Getting Started CHAPTER 6 GETTING STARTED...

Page 24: ...Owl logo while initializing After initialization you will be prompted to use the Startup Wizard Follow the on screen instructions to Complete the basic setup of your DVR Test your cameras locally Upg...

Page 25: ...www NightOwlSP com and click on the Support tab 6 1 2 Network Check The Network Check screen of the Startup Wizard displays instructions for how to connect your DVR to the Internet Use the included E...

Page 26: ...rtup Wizard will display a successful connection screen If your DVR is not able to establish Internet connectivity a Connection Failed screen will appear Follow the instructions on this screen to rete...

Page 27: ...the Startup Wizard will automatically check for updated firmware for your DVR NOTE If your DVR does not have a network connection the firmware will not update When the firmware for your DVR is update...

Page 28: ...DVR as you will be required to login any time you want to configure or adjust your system settings This screen will also require that you set a recovery email address in the event that your admin pas...

Page 29: ...ecure Code will be sent to your recovery email address Use the Secure Code to restart your DVR and create a new password 6 1 5 Date and Time Setup The Date and Time Setup screen of the Startup Wizard...

Page 30: ...App and how it can be used to remotely view your DVR recordings and live stream Once you have installed the Night Owl HD app on your smart device and created an account you can scan the QR code on th...

Page 31: ...ight Owl strongly recommends writing down your password within your DVR s Quick Setup Guide 6 1 8 Camera Channel Settings The Camera Channel Settings screen of the Startup Wizard serves as a reminder...

Page 32: ...feature of the Night Owl HD app to easily adjust your cameras position and viewing angle 6 1 10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you...

Page 33: ...chedule 24 7 Motion channel records when motion is detected 24 7 Continuous channel records nonstop during selected times Custom Schedule you define the recording modes dates and times NOTE If you sel...

Page 34: ...nked to DVR Troubleshooting Guide PC MAC software download page DVR Support page Remote Viewing Support page For more information visit www NightOwlSP com and click the Support tab at the top of the p...

Page 35: ...g from your tablet or smartphone Download our free Night Owl HD application from the iTunes App or Google Play store Once you have downloaded Night Owl HD and connected your DVR to your router you can...

Page 36: ...access your DVR Be sure to store your user name and password in a safe location You will need this information to access the main menu User Enter the User name you created in the Startup Wizard or Us...

Page 37: ...reset code to be emailed to the email address used during setup Please select OK A message will appear indicating the code was successfully sent You will then be emailed a 6 digit secure reset code S...

Page 38: ...clicking and dragging the display to other areas of your screen This chapter will cover the Live View status icons and menus used to control and manage your DVR 1 Motion Detection Recording Icon Indic...

Page 39: ...el View 16 channels viewing layout 7 Multi View Various layout options for viewing multiple channels at once 8 Auto Sequence Start Stop the slideshow sequence of each channel 9 Volume Mute or adjust t...

Page 40: ...ettings 2 Cameras Menu Access channel display color settings encode settings and motion record settings 3 Record Menu Setup or modify general recording triggered events and recording settings Access r...

Page 41: ...41 Chapter 7 Menus and Settings CHAPTER 7 MENUS AND SETTINGS...

Page 42: ...the first drop down box Copy then select the channel you would like to copy the information to from the second drop down box To Click Copy when the proper channels have been chosen Be sure to click Sa...

Page 43: ...time that each channel is displayed during the sequential view To begin the auto sequence feature click on the Auto Sequence icon which is located on the quick access bar VGA HDMI Resolution Optimize...

Page 44: ...dify Mask Area A single Live View of the selected channel will be displayed with the number of Areas selected in the previous line Select drag and resize each area by left clicking the mouse to mask a...

Page 45: ...configure your camera on channel one to SnapShot from 1pm 9pm Scheduled and the remaining cameras to begin capturing only when motion is detected Motion 7 1 3 Network Find network values and optimize...

Page 46: ...our DVR with your computer through your LAN or the Internet In most cases the default value of 80 will provide the most optimal connectivity IP Address Network address of the connected DVR Subnet Mask...

Page 47: ...ing on your connection speed A higher FPS will result in more data transfer but smoother video A lower FPS will eliminate most lag but at the expense of video quality Video Quality Determine the quali...

Page 48: ...dress provided in Sender Receiver The email address that will receive the email alerts Interval Set the duration between sending emails for multiple alerts 7 1 3 d Email Schedule Choose when alert ema...

Page 49: ...ser ID created during the DDNS registration process Password The password created during the DDNS registration process 7 1 4 Alarm 7 1 4 a Motion Configure the motion alarm settings for your DVR syste...

Page 50: ...ppearing on screen when motion is detected while in Live View Send Email Checking this tick box will result in an email alert being sent when motion is detected See section 7 1 2 for email setup and c...

Page 51: ...channel you want to configure from the drop down menu labeled Channel and then click the Setup button You will then be directed to the detection area screen By default all squares should be red indic...

Page 52: ...ble the display of this channel Enabling covert mode will not affect the channel s recording functions it will only block the channel while viewing in live view mode Show Time Enable or Disable the on...

Page 53: ...Plays video starting at the indicator on the timeline 7 Pause Pause the recorded video 8 Stop Stop the recorded video 9 Fast Forward Fast forward frame by frame of the recorded event 10 Zoom Click th...

Page 54: ...to the playback window 7 3 2 Backup Search for video from triggered events and quickly backup the video files to a USB flash drive for future reference Date Select the date to search for event footage...

Page 55: ...earch for event footage Channel Pick the channel s with the desired SnapShot Type Select from All Continuous Motion or Manual SnapShots Search Once the parameters are set click this button to retrieve...

Page 56: ...otion Channel Select the channel to configure the recording schedule Continuous Record Select this option to set the schedule for continuous recording Once selected highlight the boxes corresponding t...

Page 57: ...or monitor capabilities FPS Increase or decrease the frames per second of the streaming video depending on your connection speed Higher FPS equals better video quality If experiencing lag or stutter...

Page 58: ...e this only for third party PTZ Camera compatibility The Default Value for Night Owl s PTZ camera is PelcoD Baudrate Indicate the frequency of communication to the PTZ camera We recommend leaving the...

Page 59: ...onth Day Year Year Month Day or Day Month Year Time Format Select between a 12Hour or 24Hour display Language Pick between ENGLISH SPANISH or FRENCH language preferences Video Format NTSC or PAL forma...

Page 60: ...applied the week of or an exact date Start Time Select the date and time to apply the DST offset End Time Select the date and time to remove the DST offset 7 5 1 c NTP Sync your DVR to the Network Ti...

Page 61: ...change the User Name Enable or Disable password access or create a new Password Permission Select a new user profile e g user1 and press the Permission button to select which menus settings and playba...

Page 62: ...on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature 7 5 3 a Info Device Name Create a unique device name for easy reference Dev...

Page 63: ...7 5 3 b Channel Info Displays an overview of the current video settings for all channels View alias state mainstream substream playback information mobile support motion detection and privacy zone in...

Page 64: ...ime Choose the end date of your log search period End Time Choose the end time of your log search period Log Type Select the type of event log that you would like to Search for Each choice corresponds...

Page 65: ...motion detection such as disk error disk full or and or video loss Event Type Choose the type of event you would like to create a notification for Disk Full means you will receive a notification if t...

Page 66: ...cted automatically when this feature is enabled The default selection for the auto upgrade feature is enable Check For Updates Check this tick box to periodically check for updated software versions D...

Page 67: ...67 Chapter 8 Glossary CHAPTER 8 GLOSSARY...

Page 68: ...services for accessing or using the Internet PIR Passive Infrared Heat based sensors eliminate most false alarms and only delivers alerts when people animals or vehicles are detected SMTP Simple Mail...

Page 69: ...69 Chapter 9 Warranty CHAPTER 9 WARRANTY...

Page 70: ...apply to the following parts or upon the following events 1 Bulbs LEDs and batteries 2 The Product was not used or installed in the manner described in the installation instructions 3 Negligent use o...

Page 71: ...whether written or verbal by salespeople retailers dealers or distributors to the contrary are not authorized by Night Owl and do not affect this provision of this warranty Returns Under this Warranty...

Page 72: ...72 AHD10 Series User s Manual CHAPTER 10 TROUBLESHOOTING...

Page 73: ...tly to the wall outlet 3 Confirm that there is power at the outlet 4 Connecting the power cable to another outlet 5 Test the outlet with another plugged device such as a phone charger Hard drive is no...

Page 74: ...another cable The image on the DVR appears but does not have sound Audio cables are loose or have been disconnected Check the AUDIO connection to the DVR Audio channels are disable Left click in Live...

Page 75: ...75 Chapter 11 User Information CHAPTER 11 USER INFORMATION...

Page 76: ...on NOTE This information can be found within the General Menu tab under Network in your DVR s Main Menu Media Port ______________________________________________________________ Web Port _____________...

Page 77: ...7 365 days a year Professional Installation 1 800 806 5513 WEBSITE 24 7 Product Support How To Videos Manuals Firmware Updates CONTACT US iPhone iPad Mac and Mac OS X are registered trademarks of App...

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