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DIALING AND ANSWERING 

 
To make an outside call: 
• Press 

NewCall

” softkey or lift handset 

• Dial 

9

” and the number 

• Press 

Dial

” softkey 

 
To make an internal call: 
• Press 

NewCall

” softkey or lift handset 

• Dial 

extension 

• Press 

Dial

” softkey 

 
To answer a call on your primary line: 
• Lift 

handset 

 
To end a call: 
• Press 

EndCall

” softkey or hang up handset 

 

VIEWING AND DIALING CALLS

 

 
To redial the last number dialed 
• Press 

Redial

” 

 
To view missed, received or placed call history: 

• Press 

” (Menu) button  

• 

Then select “

Directories

” 

• 

Scroll to desired history option 

 

Missed Calls

”, “

Placed Calls

”, or “

Received Calls

” 

 
To dial a number in a call log 
• 

Scroll to a listing in the call log, edit the number if 
necessary, and go off-hook 

 
To edit a number in a call log 
• 

Highlight desired number 

• Press 

EditDial

” softkey 

 
To dial from a corporate directory 

• Press 

” (Menu) button  

• 

Then select “

Directories

” 

• Go 

to 

Directory Services

” then “

Corporate Directory

” 

• 

To search, use your keypad to enter the first few letters 

• Press 

Submi

t” 

• 

To dial, scroll to it, and go off-hook 

 
To place a call while another call is active 

• 

Press the "

" (Hold) button 

• Press 

NewCall

” softkey 

• Dial 

new 

number 

 
Remove a call from hold 

• 

Scroll to the call you want to resume and press the "

(Hold)  button 

 
Answer a call while another call is active 
• Press 

Answer

” soft key 

• 

The active call is put on hold automatically 

 

HOLD 

 
To place a call on hold: 
• 

Make sure the call you want to be placed on hold is selected 

• Press 

"

" (Hold) button 

 
To reconnect with the call: 

• Press 

” button 

 

VOICEMAIL 

 
To retrieve new voice mail messages: 
• Press 

Msgs

” softkey 

 
TRANSFER 

 

To transfer a call to another extension: 
• Press 

"

Trnsfer

" softkey 

• 

At dial tone, dial other extension 

• 

Announce the call 

• Press 

Trnsfer

” softkey 

 
To retrieve the call if no one answers: 
• Press 

"

EndCall

” softkey 

• Press 

"

Resume

” softkey 

 
To transfer a call directly to a colleague’s voicemail box: 
• Press 

"

Trnsfer

" softkey  

• 

Press "*" key  

• Enter 

extension 

number 

• Press 

"

Trnsfer

" softkey 

 
To Transfer two current calls to each other (“direct transfer”) 
• 

Select the first call 

• 

Then select the second cal 

• 

From one of the selected calls, press the “

More

” softkey 

then “

DirTrf

r” 

• 

If you want to stay on the line with the callers, use “

Join

” to 

create a conference call instead 

 
FORWARDING

 

 
To forward calls to another extension: 
• 

At idle phone, press “

CFwdALL

” softkey 

• 

Dial the destination extension 

 
To forward calls to a target phone number: 
• 

At idle phone, press “

CFwdALL

” softkey 

• Dial 

9

” plus the phone number 

 
To cancel forwarding: 
• Press 

CFwdALL

” softkey 

 

FORWARD TO VOICEMAIL  

(DO NOT DISTURB) 
 

To forward all calls directly to voicemail: 
• 

At idle phone, press “

CFwdALL

” softkey 

• 

Press “Messages” softkey 

 

To cancel forwarding: 
• Press 

CFwdALL

” softkey 

 
CONFERENCE 

 

To conference up to 6 parties: 
• 

During a connected call 

• Press 

More

” softkey 

• Press 

Confrn

” softkey 

• 

At the dial tone, dial another extension or number 

• 

Announce the call 

• Press 

Confrn

” key to join all parties 

 
If a party doesn’t answer or doesn’t want to join: 
• Press 

EndCall

” softkey 

• Press 

Resume

” softkey 

 
To remove yourself from the conference: 
• 

hang up or 

• Press 

EndCall

” softkey 

 
To view a list of conference participants 
• Press 

ConfList

” softkey 

 

RING TYPE 

To choose a ring type: 

• Press 

” (Menu) button 

• Select 

Settings

” then “

Ringtype

” 

• 

Scroll through ring type options 

• Press 

Play

” softkey to sample ring 

• Press 

Select

” softkey to make choice 

• Press 

OK

” softkey 

 

CONTRAST

 

To adjust the display contrast: 

• Press 

” (Menu) button 

• Select 

Settings

”  

• 

Scroll to “

Contrast

” or “

Brightness

” 

• Press 

Select

” softkey 

• Press 

"

▲▼

" softkeys to adjust contrast 

• Press 

OK

” softkey 

 
VOLUME 

 
To adjust the handset, speaker, or headset volume: 

• 

During a call, press

 “

 button 

• Press 

Save

” softkey 

 
To adjust the ringer volume: 

• 

At an idle phone, press “

” 

button 

• Press 

Save

” softkey

 

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