Nexotek NT-P500 User Manual Download | Manualshive

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CHAPTER 7: TROUBLESHOOTING

32

Contacting NexoTek

If for some reason you are not entirely satisfied with your NexoTek product or have
further questions or comments to share, please do not hesitate to contact us.

United States

Address:

NexoTek
1212 John Reed Court
City of Industry, CA 91745

E-mail:

[email protected]

Web site:

www.nexotek.com

China

Address:

NexoTek Ji-Da International
Suite 1102 #807
Zhao Jia Bang Road
Shanghai 200032

Tel:

86-21-64278437

Fax:

86-21-64274571

E-mail:

[email protected]

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Summary of Contents for NT-P500

Page 1: ......

Page 2: ...ter 4 Connecting Your Phone 17 Chapter 5 Getting to Know Your Phone 18 o Keypad Buttons 18 o Screen Icons 19 Chapter 6 Using Your Phone 20 o General Operation 20 Viewing Your Contact List Contact Info 20 Viewing Your Call History 21 Choosing Your Ring Tone 21 Hands Free Operation 21 o Making And Receiving Calls 22 Answering and Refusing Calls 22 Calling From Your Contacts List 22 Calling From Your...

Page 3: ...e 27 o Your Computer Audio Settings 29 o Contacting NexoTek 32 Appendices 33 o Appendix A Managing Skype Contacts 33 Adding a Skype Contact 33 Removing a Skype Contact 36 o Appendix B Assigning a Speed Dial Number 37 o Appendix C Purchasing Skype Credit 39 o Appendix D Updating SkyMagic 43 ...

Page 4: ...hic LCD display with blue backlight allows you to view your Skype contacts and call history right on the phone Depending on your operating system your NT P500 displays your own language characters It also has caller ID mute hold and call waiting functions For hands free use you can also use the headset jack The phone rings for all incoming calls and it includes five different ring styles each at t...

Page 5: ... Manual System Requirements In order to use your phone and the necessary software that accompanies it your computer must have the following One 1 of the following compatible platforms o Windows 2000 o Windows XP Minimum 400 MHz processor 128 MB RAM 15 MB free disk space One 1 of the following compatible USB ports o USB 1 1 o USB 2 0 Broadband Internet connection cable DSL ...

Page 6: ...kype account by picking out a user name and password Finally you will make a test call to ensure that Skype is running successfully on your computer Download and Installation The first part of setting up Skype involves downloading the program from the Skype Web site and installing it on your computer You must be connected to the Internet to do this 1 To begin open your Web browser In the address b...

Page 7: ...CHAPTER 2 SETTING UP SKYPE 4 3 On the next page that loads press the Download button 4 Another page will load Press the Download button once again 5 When the download window opens choose the Run option ...

Page 8: ...YPE 5 6 Your computer will now download a file called SkypeSetup exe This may take a few seconds 7 When the download finishes you will see a window asking what you want to do with the file Again press the button that says Run ...

Page 9: ... read the Privacy Statement Then click Install The Skype files will now be copied to your computer 9 You will now see the sign in window signifying that you have completed the download and installation of the program If you already have a Skype account sign in and skip to Chapter 3 If you do not continue to the next part of the setup creating a new account ...

Page 10: ...account begin by clicking on the link in the sign in window that says Don t have a Skype Name 2 When you do this a new window titled Create a New Skype Account will appear Enter the required information taking note to remember what you choose to put in Choose Skype Name and Password This is the account name you will use to talk to other Skype users and you need the password to sign into your accou...

Page 11: ...or not you want Skype to sign you in automatically when the program is run When you have finished configuring your preferences press the Sign In button 4 You should now be successfully logged in to the Skype program The Skype icon a white checkmark on a green background should appear in your system tray to indicate that Skype is connected to the Internet and that you are signed in If the Skype ico...

Page 12: ...ype window will appear 6 A Getting Started window will also pop up Check the box that says Do not show this guide at startup and then close the window Now you have finished the second of the Skype setup process Please proceed to the last step making a test call ...

Page 13: ... to its automated user Echo123 This account name is in your Contacts tab as Skype Test Call Select the user by single clicking on it Then press the green phone to send the call 2 The automated voice guides you through making the test call by prompting you to record a message and then playing it back to you On your screen you should see a tab for the Skype Test Call ...

Page 14: ... If you were able to hear your message played back to you then you have successfully finished setting up Skype If you were not able to hear the message you left there may be something wrong with your computer s audio devices Please refer to the Skype Web site for help by going to http www skype com in your Internet browser ...

Page 15: ...rnet calls with the convenience of your phone Installing the Software Before installing please be sure that Skype is running and you are signed in You should see the green Skype icon in your system tray If you do not know how to set up Skype and sign in please refer to Chapter 2 1 Remove the SkyMagic CD from the package and place it into your computer s CD drive Your Internet browser should open w...

Page 16: ...G SKYMAGIC 13 2 If a window asking you about running the CD on your computer appears press the Yes button 3 When the download window appears choose the Run option 4 A security warning may appear Again press the Run button ...

Page 17: ...GIC 14 5 When the Installing SkyMagic window appears you may choose where on your computer you want to save the program files Then click Next 6 Next configure your options about how you would like SkyMagic to run Then click Next ...

Page 18: ...ress the Finish button 8 After you close this window SkyMagic will begin running automatically and a window will pop up saying Another program wants to use Skype Choose the first option that says Allow this program to use Skype and then press OK If you accidentally select the wrong option please see the Enabling SkyMagic to use Skype portion of Chapter 7 ...

Page 19: ... on a grey background please make sure that Skype is running If not log in and run the program If you are logged in to Skype and the background is still gray please refer to the Enabling SkyMagic to use Skype portion of Chapter 7 10 Please check the NexoTek Web site to obtain the latest version of SkyMagic Having the most upgraded version of our software will allow you to enjoy the latest features...

Page 20: ...lug into an open USB port on your computer Then carefully insert it into the port 2 You will see balloons appear near your system tray indicating that your computer has detected the phone and installed the drivers This is normal If you have used a NexoTek phone before the balloons might not appear because the necessary drivers are already installed 3 You will see the SkyMagic icon become a green p...

Page 21: ...ype and SkyMagic you should take some time to briefly learn about the basics of the keypad buttons and the screen icons before using it This will enable you to make calls with more efficiency and less confusion Keypad Buttons Contact list button Call history button Scroll arrows Dial button Hang up button Numerals Information button Ring tone button Clear button ...

Page 22: ...to Skype You are not signed into Skype You have missed calls Screen Icons in the Contact List Your Skype contact is online Your Skype contact is offline Your Skype contact is a SkypeOut number Screen Icons in the Call History Indicates an incoming call Indicates an outgoing call Indicates a missed call ...

Page 23: ...t List Contact Info The NT P500 has a graphic LCD screen that lets you view your Skype contacts and their personal information such as their work and mobile phone numbers right on the phone This is easily done by pressing a few buttons 1 On your phone press to display your contact list on the phone screen 2 If you wish to see a contact s personal information press to scroll to that contact 3 Once ...

Page 24: ...story Press the same button again to return the phone to the idle state Choosing Your Ring Tone Your phone comes equipped with five different ring tones and each one has a loud or soft volume option If you want to change the ring tone that your phone plays when it is receiving a call you can do so with the press of a button 1 On your phone press the button The ring tone that your phone is currentl...

Page 25: ... you have an incoming Skype call You then have the option of either answering the phone and talking to the caller or refusing it if for some reason you do not want to take the call This simply hangs up on the caller Press to answer the call Press to refuse the call Calling From Your Contact List In order to call someone from your contact list you must first add his or her Skype name to your contac...

Page 26: ...to the desired Skype user Calling Using Speed Dial If there are Skype contacts whom you talk to frequently using speed dial is the most convenient way of calling them Speed dial works on your phone like it does on a mobile or home phone To call someone using speed dial you must first assign him or her a speed dial number For instructions about how to do this see Appendix B 1 Use the numbers on you...

Page 27: ...it you may press to erase the number you have input 2 Press to send the call For example to call someone in Edinburgh in the United Kingdom with the phone number 123 456 7890 you would dial 441234567890 as follows 44 1234567890 Country Code Number As another example say you wanted to call someone with the phone number 123 456 7890 in Taiwan You would dial 8861234567890 as follows 886 1234567890 Co...

Page 28: ... the incoming call and automatically puts your first call on hold 2 To switch to the first call first press to put the second call on hold On your phone you will see your second Skype contact and the hold icon 3 Now press to switch to your first call You will see your other Skype contact s name and the same hold icon on the screen 4 Press again to take that call off hold You have now resumed your ...

Page 29: ...e corresponding instructions to solve the problem Make sure your phone is properly connected to your computer Check your Internet connection Make sure Skype is running and you are logged in If you are already logged in and the gray background persists see the Enabling SkyMagic to use Skype instructions on the next page Make sure your phone is properly connected to your computer Check your Internet...

Page 30: ...TING 27 Enabling SkyMagic to use Skype 1 Click on Tools in your Skype window and go down to Options 2 When that window opens choose Privacy on the left hand side and then click the Manage other programs access to Skype link ...

Page 31: ...p up asking you to choose what to do with SKYMAGIC EXE Choose the first option that says Allow this program to use Skype and then press OK 5 Click the OK button in the remaining open windows and the Save button in the Skype Options window The SkyMagic icon in your system tray should now have a light green background This indicates that Skype and SkyMagic have made a successful connection ...

Page 32: ...if you are listening to music watching movies or playing games on your computer the sounds from those activities should be coming from your speakers and you can simultaneously have a Skype call on your phone How do I stop sounds from my music movies and games from coming through the phone 1 Go to the Start menu of your computer and click on Control Panel 2 Double click on the Sounds and Audio Devi...

Page 33: ...und playback and Sound recording to your computer s sound card not the USB audio device Then press OK The problem should be solved When I make calls my friend s voice comes from my computer not my phone How do I fix this 1 In your Skype window click on Tools and then go down to Options ...

Page 34: ...ESHOOTING 31 2 In the Options window choose Sound Devices on the left side Where you see Audio In Audio Out and Ringing change the setting to USB Audio Device Then click the Save button The problem should now be solved ...

Page 35: ...ns or comments to share please do not hesitate to contact us United States Address NexoTek 1212 John Reed Court City of Industry CA 91745 E mail support nexotek com Web site www nexotek com China Address NexoTek Ji Da International Suite 1102 807 Zhao Jia Bang Road Shanghai 200032 Tel 86 21 64278437 Fax 86 21 64274571 E mail chinasales nexotek com ...

Page 36: ... logged in it allows you to see whether or not your friends are online and able to talk to you You can also delete contacts from your list if you no longer speak to them Adding a Skype Contact 1 If you are not already logged into Skype run the program and sign in with your user name and password You should see the main Skype window Click on the button in the upper left corner that says Add Contact...

Page 37: ...address of the person you would like to add Enter the appropriate information that you know about the contact you want to add Then press Search 3 Multiple results may appear when you search Select the correct contact by single clicking on his or her row and press the button that says Add Selected Contact ...

Page 38: ...act Write something if you desire then press OK You may close the Add a Contact search window 5 Now that Skype user has been added to your contact list and should appear on your Contacts tab This contact must authorize you to view his or her information before you can call him or her ...

Page 39: ...from your contacts list make sure you are on the Contacts tab of the Skype window Find the user you want to remove from the list and right click on his or her name Go down to Remove from Contacts 2 Press the Remove button when a window titled Remove Contact appears ...

Page 40: ...t Skype calls Before assigning a speed dial number to a Skype user he or she must be on your contacts list Please refer to the Appendix A for instructions about adding Skype contacts 1 When you are logged into Skype go to the Contacts tab in the main Skype window Right click on the name of the user whom you want to place on speed dial and go down to Set Speed Dial ...

Page 41: ...enter the number you would like to assign to that contact It must be a number between 1 and 99 Then press OK 3 Now when you look at your Skype Contacts tab you should see the speed dial logo a small lightning bolt and the speed dial number across from your contact s name ...

Page 42: ... your computer you first have to purchase Skype Credit This is done on the Skype Web site 1 Open your Internet browser and type http www skype com into your address bar Then press your Enter key This brings you to the Skype home page 2 Scroll down the page On the left side you will see a button that says Buy Skype Credit Click on this link ...

Page 43: ...site will ask you to sign in Do this by entering your Skype user name and password then pressing Sign me in 4 Proceed through the Skype Credit purchasing process by accepting the amount of Skype Credit Click on the Buy this link ...

Page 44: ...nd Skype password at the top of the page Then you may change the currency that you plan to use to pay for your Skype Credit if desired 6 When you go down to the bottom of the Web page check the box that says I agree to the Skype Terms of Service and click the Submit button ...

Page 45: ... how you will pay for the Skype Credit that you are purchasing When you have chosen press the Continue button 9 Depending on your payment method you will finish your purchasing by entering further personal information such as your name address credit card number etc Now you have successfully purchased Skype Credit and can make SkypeOut calls ...

Page 46: ...a more recently updated version you can download it from our Web site 1 To check your SkyMagic version you do not have to have Skype or SkyMagic running Simply find the SkyMagic icon in your system tray and right click on it Then go to About 2 In the window that appears you will see it say the SkyMagic version you have 3 Now you need to see if NexoTek has released a newer version Do this by typing...

Page 47: ...ilable for download 5 If this version matches the version of SkyMagic that you have then you do not need to update your software You may stop reading If this is a higher version than you have you will want to download it Begin the download by clicking on the version link When a download window appears press Open ...

Page 48: ...h the SkyMagic program The icon will say SkyMagic and its version number Double click on this icon 7 When a security warning window comes up choose Run 8 Your computer will let you choose where you want to save the SkyMagic files When you have made a decision click Next ...

Page 49: ...ng you that SkyMagic has been installed successfully appears press the Finish button 10 Now your computer will prompt you to restart in order for the installation to be complete Click Yes and after your computer restarts you will be able to use the latest version of SkyMagic ...

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