Q6:
Why does my screen go blank or black while
trying to preview images?
A: There are several reasons this could happen:
(1) There is something wrong with the USB port.
Please use a different USB port or another PC and
test the camera again.
(2) The PC does not recognize the camera device.
(3) The operating system and computer configuration
do not satisfy the requirements of the camera. Please
check your system specifications.
(4) The video preview feature of the application is not
turned on, or the application has a privacy feature that
prohibits access to the camera. Please try with a
different application.
A:
(1) Take out the magnetic privacy cover from the
back of the webcam, attach the privacy cover to the
webcam lens when the webcam not in use. The
webcam lens will be covered.
(2) Attach the privacy cover to the back of the
webcam when using the webcam. The webcam lens
will be opened.
(3) Attach the privacy cover to the front/back to open/
close the webcam as needed.
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