Nexgrill NEEVO 720-1055, Owner'S Manual

Page: 39 / 136

39
Troubleshooting
Problem Solution
When attempting to light my
grill, it will not light
immediately.
•
Make sure you have a spark while you are trying to light the burner. If no spark, check
that the ignitor pin is properly positioned and installed to the burner tube bracket.
•
Clean wire(s) and / or electrode with rubbing alcohol and a clean swab. Wipe with a
clean cloth.
•
Check to see if the other burners operate. If so, check the gas orifice and burner tube
on the malfunctioning burner for an obstruction.
Regulator makes noise.
•
Vent hose on the regulator may be plugged or regulator may be faulty. Ensure the vent
hole on the regulator is not obstructed. Turn off the grill and clear the hole. Wait ten
minutes and re-start.
•
Check your flames for proper performance. If the flames are exhibiting irregular
characteristics (e.g. noisy burners, flash-backs, unstable flames), replace regulator.
Grill only heats to
200-300 °F (93-149 °C)
•
Ensure there is no gas leakage. If the smell of gas is detected at anytime, you should
immediately turn off grill and check the entire system for leaks.
•
Check to see if the fuel hose is bent or kinked.
•
Make sure the burner and orifices are clean.
•
Check for spiders and insects inside the burner tube.
•
The regulator has a safety device that restricts the flow of gas in the event of a leak.
This safety device can be triggered without a gas leak. To reset the safety device, turn
off all burners and close the LP tank valve. Disconnect the regulator from the LP tank
and wait one minute. Reconnect the regulator to the LP tank and SLOWLY open the LP
tank valve until the valve is fully open. Light all burners and observe the temperature.
Grill takes a long time to
preheat.
•
Normal preheat 500-600 °F (260-316 °C), takes about 10-15 min. Cold weather and
wind may effect your preheat time.
Burner flames are not light
blue.
•
Too much or not enough air for the flame.
•
Elevation is the principal cause, however cold weather can affect the mixture. Burner
adjustment may be required.
•
Grill is in a windy location.
•
Check for spiders and insects inside the burner tube.
CAUTIONS
•
If burners go out during operation, close gas supply at source, and turn all gas valves off. Open
lid and wait five minutes before attempting to relight (this allows accumulated gas fumes to clear).
•
Should a grease fire occur, close gas supply at source, turn off all burners and leave lid closed
until fire is out.
•
DO NOT attempt to disconnect any gas fitting while your grill is in operation. As with all
appliances, proper care and maintenance will keep them in top operating condition and prolong
their life. Your gas gill is no exception.
CAUTION:
1. Keep outdoor cooking gas appliance area clear and free from combustible materials, gasoline
and other flammable vapors and liquids.
2. Do not obstruct the flow of combustible and ventilation air.
3. Keep the ventilation openings of the cylinder enclosure free and clear from debris.