TROUBLE SHOOTING
CHECK LIST
Burner flame is yellow or
orange, in conjunction with
the odor of gas
Low heat with knob “HI”
position
Call our customer service hotline 1-800-913-8999.
Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low, does the
orifice or burner need cleaning?
Is the gas supply, or gas pressure low?
Is the grill being preheated for 15 minutes?
WHAT TO DO
Check to see if LP tank is empty.
Clean wire(s) and /or electrode by rubbing with alcohol
and clean swab.
Wipe with dry cloth.
Make sure the wire is connected to electrode assembly.
Do other burners on the unit operate?
Check to see if other burners operate. If so, check the
gas orifice on the malfunctioning burner for an
obstruction.
PROBLEMS
Grill won’t light when the
control knob is rotated.
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