11. AFTER-SALES SERVICE
Before requesting the application of the contractual warranty, you must check the information available on
the website www.insafe.io/support and obtain a return reference. The warranty may not be applied without
a return reference.
If a fault is detected during the warranty period, the buyer must send the detector by post to the NEXELEC
after-sales service.
Proof of purchase, with a date, and a letter requesting the application of the warranty and explaining the fault
in question must be enclosed with the detector.
