19
-----------------
Troubleshooting
Ensure that all cables are well seated. Label the cable for
each computer to avoid confusion when connected to the
NS431H, NS831HD, and NS1631HD.
Symptom
Causes Solutions
z
Keyboard or
mouse does not
work.
z
In Auto Scan,
computers using USB
keyboard and mouse
are not operable.
z
Too many keyboard or
mouse drivers
installed in one
computer.
z
Press any front button
to select a computer,
then use the keyboard
and mouse.
z
Remove
ALL
unnecessary keyboard
and mouse drivers.
z
Keyboard or
mouse does not
work after
switching to a
different USB
computer.
z
The USB computer
does not support
plug-and-play as
specified by USB
standard.
z
Update that computer's
USB driver. Device
hot plug-and-play is
one of the basic USB
specifications. OSD
models is better suited
for this environment
z
Computer
hangs up while
switching
computer.
z
USB computer
initialization takes too
much time.
z
Wait at least 5 seconds
before switching from
one USB computer to
another to ensure
proper USB
communication.
z
Auto Scan does
not switch PC
automatically
and the switch
beeps.
z
All PCs are off or only
one PC is turned on.
Scan mode works for
power-on computers
only.
z
Turn computers on.
z
Unable to
control a Sun
server or a HP
Unix system.
z
The server does not
support USB
plug-and-play or USB
hub.
z
The Sync-Emu™
technology of OSD
models solves this
problem.
z
Unable to
control a Sun
server while
using OSD
models.
z
Sun mark is not
tagged in OSD menu.
z
Make sure each Sun
server is tagged with a
Sun
mark in the OSD
menu by Function key
F5
.
20
PS/2 keyboard
Sun keyboard
right - Ctrl
1
right - Ctrl
2
right - Ctrl
3
right - Ctrl
4
note
right - Ctrl
F1
Stop
right - Ctrl
F2
Again
right - Ctrl
F3
Props
right - Ctrl
F4
Undo
right - Ctrl
F5
Front
right - Ctrl
F6
Copy
right - Ctrl
F7
Open
right - Ctrl
F8
Paste
right - Ctrl
F9
Find
right - Ctrl
F10
Cut
right - Ctrl
H
Help
right -
right -
♦
left -
left -
♦
Compose
right - Alt
Alt Graph
left - Alt
Alt
