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When you hear one short beep - signal alerting that battery is running low/out. 

Low battery alert will continue intermittently until battery gets replace.

1. Switch off the hearing instrument.

2. Open the battery door and remove the old battery.

3. Remove the protective foil from the new battery.

4. Insert the new battery, and be sure the plus (+) faced up.

5. Close the battery door.

13

14

SYMPTOM 

POSSIBLE CAUSE

Low or dead battery

SOLUTIONS

Replace battery

Poor battery contact

Contact hearing healthcare professional

Sound outlet blocked or 

damaged

Clean sound outlet or contact hearing

healthcare professional

Sound: 

distorted, 

unclear, 

intermittent,

too much 

bass, static

**Too much

Bass

May need reprogramming

Contact hearing healthcare professional

**Static

Noise

Too close to other 

electromagnetic devices/fields 

(such as other cell phones, 

speakers, etc.) 

Move away from other devices/fields

1

2

1

1

3

1

5

4

Battery replacement

NOTE: Gentle handing - battery operation needs little effort. 
            There should be no resistance at closing, for door cannot close if battery 
is reversed.

Summary of Contents for Poco Q

Page 1: ...Xiamen NewSound Technology Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torch Hi Tech Industrial Development Zone Xiang An District Xiamen China User Manual NewSound Hearing Aid Poco Q...

Page 2: ...wear your POCO Q 8 How to remove your POCO Q 9 Programming options 9 Maintenance 12 Troubleshooting 12 Battery replacement 14 Battery care 15 Whistling noise helpful tips 16 Cleaning care and precaut...

Page 3: ...questions about your hearing or your hearing instrument THE MANUFACTURER RESERVES THE RIGHT TO MODIFY THE TECHNICAL SPECIFICATIONS OF THE PRODUCT WITHOUT ANY PRIOR NOTICE 2 Hazard Warnings relevant w...

Page 4: ...n a safe dry and clean place Remove battery from your hearing instrument if not use for an extended period of time to prevent dead battery from leakage expansion that can be harmful to the instrument...

Page 5: ...ose Do not force close the battery door WARNING Keep batteries away from children and pets Seek immediate medical attention if a battery is accidentally swallowed TURN ON Gently insert battery and clo...

Page 6: ...Q between your thumb and index finger using the hand on the same side of your hearing instrument Insert the instrument canal end first into the ear canal Gently tug on your ear lobe with index finger...

Page 7: ...Example program 1 will emit 1 beep program 2 will emit 2 beeps etc Standard Preset Program Factory preset programming available ONLY in Poco Q 401 with memory switch function Programmable Professiona...

Page 8: ...built up Remove clear wax built up or contact your hearing care professional Hearing instrument not fitted well in the ear Remove and reinsert the instrument Excessive earwax in your ear Contact your...

Page 9: ...S Replace battery Poor battery contact Contact hearing healthcare professional Sound outlet blocked or damaged Clean sound outlet or contact hearing healthcare professional Sound distorted unclear int...

Page 10: ...Leaving a dead battery inside the instrument for an extended period of time can cause battery leakage which can be damaging to the instrument Whistling is common in small amplifier and is known as fe...

Page 11: ...hearing instrument with care it s important to prevent hearing instrument from dropping on hard surfaces such as counter top table or floor Keep the hearing instrument clean and dry Use only soft clot...

Page 12: ...a hearing aid to your individual needs Notice to hearing healthcare providers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician prefer...

Page 13: ...the ear Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation Hearin...

Page 14: ...arranty DO NOT send your instrument directly to the manufacturer for product service or replacement Manufacturer Xiamen NewSound Technology Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torc...

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