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*Memory switch function can be used to change preset mode/program 

 individually. 
Your hearing instrument can be programmed up to 4 different listening programs.
When the hearing instrument is turned on, it will automatically be in program 1.
Other preset programs are for your specific needs that can be accessed by 
using the memory switch. Pressing of the memory switch will change the 
program according to the preset sequence: 1, 2, 3 and 4.
Your hearing instrument ‘beeping’ signal will help you identity preset programs.
Example: program 1 will emit 1 beep, program 2 will emit 2 beeps, etc.

Program 

1

2

3

4

Best for

All around

Indicator 1 beep

Restaurant

2 beeps

Traffic

3 beeps

Outdoor

4 beeps

Troubleshooting

NOTE: the programs are preset by your hearing healthcare professional or the 

manufacturer.

Memory switch

2

20

19

Maintenance

SYMPTOM 

No/low 

sound; 

no function

Whistling, 

feedback

POSSIBLE CAUSE

Hearing instrument may not be

turned on
Battery may be low or dead

Sound outlet may be blocked

Startup delay is on

SOLUTIONS

Turn on the hearing instrument

Replace battery

Clear sound outlet or contact hearing

instrument provider/seller
Wait a few seconds for the device to be

turned on

Instrument not fitted well in the

ear.

You may have excessive 

cerumen

Volume set too low

Remove and reinsert the

instrument into your ear

Contact your hearing care professional

Adjust Volume on App

You may have excessive 

cerumen

Contact your hearing care professional

Summary of Contents for Forte MA 201

Page 1: ...gy Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torch Hi Tech Industrial Development Zone Xiang An District Xiamen China User Manual New Sound Hearing Aid Forte MA 201 Version 170513B Simpe...

Page 2: ...rument 7 How to use the App 8 Memory switch 19 Maintenance 20 Troubleshooting 20 Cleaning and changing the tube 23 Battery replacement 25 Battery care 26 Whistling noise helpful tips 27 Cleaning and p...

Page 3: ...ng instrument the first time Hazard Warnings relevant warning notices Congratulations Welcome to a new life created by NewSound Please read this user manual carefully before use Forte MA is Bluetooth...

Page 4: ...ime to prevent dead battery from leakage expansion that can be harmful to the instrument To obtain best performance from your hearing instrument always use new and high quality batteries i i i i i Pro...

Page 5: ...me Package 5 6 Kit packaging included Battery tips Your complete assembled hearing instrument consists of three basic parts hearing instrument sound tube and dome Dome and sound tube assembly Align an...

Page 6: ...ment before inserting dome into the ear canal Linking of the SoundWear App with your smart device will optimize the device parameters based on the user s brief hearing check results The SoundWear App...

Page 7: ...by enter SETTING Fig 1 2 3 If a pair of instrument is available connect register one at a time Connect device select the appropriate side left or right of the instrument Fig 1 Fig 3 Fig 2 After regist...

Page 8: ...leted SoundWear home screen shown instrument connected with battery power level indicator Fig 7 8 Fig 8 Fig 7 Fig 9 Fig 10 2 Hearing Check Step 1 Hearing Check function allows user to quickly perform...

Page 9: ...at bottom of Hearing Check screen Fig 15 Fig 14 Fig 15 Step 5 Select See Result will provide the options 1 To optimize the smart device parameters based on the user s hearing check results which will...

Page 10: ...me and Band variably adjusted to fit user s most comfortable hearing level based on the optimized hearing check results Fig 20 21 Fig 20 Fig 21 4 Lock or unlock setting User who wear a pair of Forte M...

Page 11: ...t can only be done independently Fig 24 25 Instrument link lock function is NOT available in Band Fig 24 Fig 25 Mode setting App preset function to change both left and right instruments together Fig...

Page 12: ...tor 1 beep Restaurant 2 beeps Traffic 3 beeps Outdoor 4 beeps Troubleshooting NOTE the programs are preset by your hearing healthcare professional or the manufacturer Memory switch 2 20 19 Maintenance...

Page 13: ...ound distorted intermittent not clear static too much Bass Instrument not fitted well in the ear Volume set too high Re insert instrument or replace with a better fitted size dome Adjust volume on App...

Page 14: ...e gently rotate the sound tube counter clockwise from the hearing instrument case until it comes off 2 To clean insert the cleaning tool through the threaded end of the tube and continue pushing the t...

Page 15: ...eversed The sound quality may change after the first warning this is normal and can be remedied by replacing with a fresh battery To prevent dead battery corrosion inside your hearing instrument ALWAY...

Page 16: ...noise 1 Lower the volume Keep volume at lower setting before inserting the instrument in your ear 2 Secure instrument fitted position Feedback whistling noise will stop when the instrument is best fit...

Page 17: ...hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to a Hearing Healthcare Professional for a hearing aid evaluation Th...

Page 18: ...ensing a hearing aid If the hearing aid dispenser determines through inquiry actual observation or review of any other available information concerning the prospective user that the prospective user h...

Page 19: ...e the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable pro...

Page 20: ...OT send your instrument directly to the manufacturer for product service or replacement Manufacturer Xiamen NewSound Technology Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torch Hi Tech In...

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