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Section 5 – Factory Service
4.2
Obtaining Factory Service
To obtain information concerning factory service, contact Newport
Corporation or your Newport representative. Please have the following
information available.
1. Model number.
2. Purchase order number.
3. Complete description of the problem.
If components are to be returned to Newport Corporation, you will be given a
Return Number, which you should reference in your shipping documents.
Please fill out the service form located on the next page, and have the
information ready when contacting Newport Corporation. Include the
completed service form with any parts or components that are returned.