7
Windows
Special drivers are not required for use with Windows ME & later. If you have
Windows 98 or 98SE, you will need to download the driver from our Web site:
http://www.newertech.com/support/
, under “Software.” Simply download
the driver and run the installer, following the on-screen instructions.
If the drive has been previously formatted, the drive will appear under “My Com-
puter” as an external device, and you may use it like any other external drive.
If the drive is not visible under My Computer, it may not be formatted in a way
that Windows can recognize. In order to use this drive with your Windows system,
you will need to reformat it, keeping in mind that
reformatting a drive
will
erase
any data that currently resides on it.
Each version of Windows has a slightly different way of formatting a drive. Step-
by-step instructions for each Windows version are available at the Web site for
NewerTech’s distributor, Other World Computing, in their online Tech Center:
http://eshop.macsales.com/tech_center/harddrives.cfm
Warranty Registration & Support
You can register your
Voyager S2 SATA I/II Hard Drive Docking Solution
at NewerTech’s
Web site:
http://newertech.com/tech_support/ntwty.php
If you need support, there are three ways to contact Technical Support or
Customer Service:
» You can submit your email support request at:
http://helpcenter.newertech.com/
• Phone
» 815-308-7001 - Option 2
» 8am–8pm CST Monday–Friday
» 9am–4pm CST Saturday
• LiveChat
» NewerTech’s distributor, OWC, offers live technical assistance at:
http://eshop.macsales.com/
» 7am-10pm CST Monday–Friday
» 10am-4pm CST Saturday
» 12pm-4pm CST Sunday
