Page 3
Page 12
Turn the drive enclosure onto it’s side as shown and remove the
Phillips screws that are inserted into the bottom of the drive en-
closure. This will release the internal drive carrier. Slide the drive
carrier out of the external housing, pushing it to the front.
Troubleshooting
Chapter 4
*GZPVS/FXFS5FDI(VBSEJBO."9JNVTJTOPUGVODUJPOJOHQSPQ
-
erly, begin by checking some basic possibilities, such as:
t"SFBMMDBCMFTUJHIUMZBUUBDIFEUPUIFDPNQVUFSBOEESJWF
t*TUIFQPXFSTVQQMZQMVHHFEJOöSNMZBOEJTUIF-&%MJUPO
UIFQPXFSTVQQMZCSJDL
If the above solutions are not working, a full reset of your system
may be in order.
t1FSGPSNJOHBTFUPGPQFOöSNXBSFSFTFUSPVUJOFTDBOSFTVMUJO
the memory being properly recognized again. To do this, you will
need to boot your machine into Open firmware.
To boot into Open Firmware, shut down your Mac, then start it
up while holding down the Command, Option, O and F keys.
At the Open Firmware screen prompt, enter the following com-
NBOET ZPVNBZXBOUUPXSJUFUIFNEPXOPOBQJFDFPGQBQFS
CFGPSFCFHJOOJOHUIJTQSPDFTTQSFTTJOHUIFSFUVSOLFZBGUFS
each:
SFTFUOWSBN QSFTTSFUVSO
TFUEFGBVMUT QSFTTSFUVSO
SFTFUBMM QSFTTSFUVSOZPVSNBDIJOFXJMMSFCPPU
'PSGVSUIFSUSPVCMFTIPPUJOHUJQTWJTJUPVS'"2TFDUJPOPOMJOFBU
IUUQFTIPQNBDTBMFTDPNUFDI@DFOUFS'"2JOEFYDGN
If you are still experiencing problems with your drive, please con-
tinue on to Chapter 6: Contacting Customer Service.
Do not unplug any of the cables inside!
%POPUVOQMVHBOZPGUIFDBCMFTPOUIFMPHJDCPBSEPGUIF/FX
-
FS5FDI(VBSEJBO."9JNVTESJWFFODMPTVSF
5IF/FXFS5FDI(VBSEJBO."9JNVTDPNFTQSFDPOöHVSFEBTB
3"*%.JSSPSTUPSBHFFODMPTVSFBOEOPBEEJUJPOBMDPOöHVSBUJPO
or jumper changes are necessary or possible.
Removal of any cables will void your warranty.
