newell DYMO LetraTag 200B, User Manual

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5
LetraTag
®
200B
User Guide
Troubleshooting
Review the following sections if you encounter a problem with your label maker.
If you need further assistance, visit the DYMO Web site at www.dymo.com .
Problem/Error Message Solution
Label maker does not turn on
 Ensure the batteries are inserted properly. See
Inserting the Batteries .
 Replace discharged batteries.
Label doesn’t print
 Make sure the Bluetooth setting on your device is
turned on.
 Make sure the label maker is within range and power is
turned on.
 Replace discharged batteries.
Label maker error
 Ensure the label cassette is inserted properly and not
jammed or empty.
 Ensure the batteries are inserted properly.
See Getting Started .
Poor print quality
 Ensure the label cassette is inserted properly. See
Inserting the Label Cassette .
 Replace the label cassette.
 Replace the batteries.
 Clean the print head. Contact DYMO Customer Support
for instructions on how to clean the print head at
support.dymo.com .
Tape jam Motor is stalled due to tape jam.
 Remove jammed label and replace label cassette.
 Clean the cutter blade. See Caring for the
Label Maker .
Poor cutter performance Clean the cutter blade. See Caring for the Label Maker .