TECHNICAL SUPPORT 781.935.3450 EXT. 3
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Symbols and Conventions
About This Manual
Symbols and Conventions
Symbols are used in this manual and on the product itself to ensure correct usage, to prevent danger to
the user and others and to prevent property damage. The symbols are defined below. It is important that
you read these descriptions and fully understand them.
Caution
This symbol indicates information that, if ignored, could result in personal injury or harm to the
equipment due to incorrect handling.
Warning
This symbol indicates information that, if ignored, could result in death, serious physical injury or
destruction of property due to incorrect handling.
Indicates important procedures
Note:
Indicates important related information, reminders and recommendations
Italics Used for emphasis, for indicating the first occurrence of a new term and for book titles
1. Numbered list - Used when the order of the items is important
• Bulleted list - Used when items are of equal importance, but the order is unimportant
Newcastle Systems Technical Support
You can reach Technical Support by telephone. Dial (781) 935-3450, then select 3 for technical support.
When requesting assistance, please be ready to provide the following information:
• Your name and telephone number
• Product model and serial number
• Brief description of the problem and list of symptoms
• Steps you have already taken to try to resolve the problem
If the Product is Damaged
If any portion of the unit is damaged, forward an immediate request to the delivering carrier to perform
an inspection of the product and to prepare a damage report. Save the container and all packing materi-
als until the contents are verified.
Also report the damage, along with the model and serial numbers, to Newcastle Systems Customer Ser-
vice at (781) 935-3450 so that action can be initiated to either repair or replace the damaged items. Do
not return any items to Newcastle Systems until you obtain instructions from Customer Service.
Upon receipt of this information, Newcastle Systems will provide service instructions, or a return authori-
zation number and shipping information.
