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newair.com
TROUBLESHOOTING
Problem
Possible Causes
Solution
The fridge does not cool.
The unit may be plugged in
using a different voltage.
Check if using the wrong
voltage.
The circuit breaker may be
tripped or there is a blown
fuse.
Reset the circuit breaker or
check for a broken fuse.
The fridge is not cold
enough.
The external environment
may require a higher
setting.
Lower the temperature of
the fridge.
The fridge may be placed
too close to a heat source.
Keep the fridge away from
direct sunlight or other heat
sources.
There is insufficient
ventilation.
Place the fridge in an area
with proper ventilation and
clearances.
The door is not completely
closed or the door seal is
not working properly.
Close the door tightly. Do
not open the door
frequently and do not keep
the door open for extended
periods of time. Replace the
seal on the door if
necessary.
The fridge seems to make
too much noise.
The fridge is not leveled.
Adjust the feet and ensure
the fridge is level.
There is insufficient
ventilation. The fridge is
too close to a wall or
another surface.
Allow sufficient clearance
around the fridge.
An interior red light is
flashing.
The set temperature is too
low.
Adjust the set temperature
so that it is higher than the
interior temperature of the
fridge.
Frost is building up in the
fridge.
There is excess humidity or
the interior temperature is
too low.
Turn off the fridge, unplug
it, and remove the frost
buildup manually.
Reconnect the power once
the ice has thawed.
