16
newair.com
TROUBLESHOOTING
Problem
Possible Causes
Solution
The air
conditioner does
not function.
The unit may be
plugged in using a
different voltage.
Check if using the wrong
voltage.
The circuit breaker may
be tripped or there is a
blown fuse.
Reset the circuit breaker or
check for a blown fuse.
The water tank is full.
If the full water tank
indicator light is flashing,
empty the water reservoir.
The room temperature
is lower than the set
temperature
Lower the set temperature.
The unit does not
produce
adequate cooling.
The unit is in direct
sunlight.
Close any curtains or move
the unit to a more shaded
area.
Too many windows or
doors are open.
Close doors and windows.
There is an additional
heat source in the
room or there are too
many people in the
room.
Lower the set temperature.
The filter is dusty or
dirty.
Clean the filter per
instructions above.
Air inlet or air outlet is
blocked.
Make sure there are no
obstructions to proper air
circulation through the unit.
The ambient room
temperature is lower
than the set
temperature.
Lower the set temperature.
The unit is noisy.
The unit is not leveled.
Ensure the unit is positioned
on a flat, level surface.
