Wireless Office Communication System Installation Guide
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5
FAQ
Why can’t I login to the device via WAN IP address?
Make sure your device has activated remote access. Go to the
Internet > Firewall > System security
interface to click on
Enable
under
Remote Management
. For network security, we recommend to use
3 or 4 digit numbers as the remote management port.
Note: you can find the WAN IP address on the
Internet > System
interface.
What should I do when my PC cannot surf the Internet after configuration?
Ensure correct cabling and normal LED status.
For wired connection
Modify DHCP for your PC’s Internet Protocol.
For wireless connection
Keep your PC connected to wireless network
NewRock
after the configuration. Refer to
2.4
if the
connection is disabled.
Why is my Internet connection so slow?
Probably someone else is within the same wireless network with you. Please ensure that a SSID key is
configured on the device.
Security Module
: WPA/WPA2-PSK
SSID key
: a combination of 8-digit numbers & letters
What is the difference between Home and Enterprise?
Home
The device is configured such that inbound and outbound calls can be made directly.
Enterprise
Auto attendant feature is enabled for inbound calls.
How to restore factory settings?
Press RST button for about 3 seconds, and release it when STU and PWR turn red.