29
TROUBLESHOOTING
You may solve the problems you may encounter with your appliance by
checking the following points before calling the technical service.
Problem
Possible Cause
Remedy
No Ignition
No sparks.
Check power supply.
The upper hob cover is badly fitted.
Install the upper hob cover correctly.
Gas supply is closed.
Fully open gas supply.
It ignites incorrectly
Gas supply not fully open.
Fully open gas supply.
The upper hob cover is badly fitted.
Install the upper hob cover correctly.
Ignition plug is clogged with foreign
materials.
Wipe off foreign materials with a cloth.
The upper hobs are wet.
Dry the upper hobs carefully.
Flame spreader holes are clogged.
Clean the flame spreader.
Noise coming when burn-
ing or during ignition
The upper hob cover is badly fitted.
Install the upper hob cover correctly.
Flame turns off during
operation
Overflow food turns off the flame.
Turn off the upper hob.
Wait for one minute and ignite again.
A strong current of air may have extin-
guished the flame.
Please turn off the relevant upper hob
and check the cooking area for air cur-
rents. (open windows, etc.)
Wait for one minute and ignite again.
Yellow flame
Flame spreader holes are clogged.
Clean the flame spreader.
Different gas is used.
Check the gas being used.
Unstable flame
The upper hob cover is badly fitted.
Install the upper hob cover correctly.
Gas odour
Any gas cock was left on.
Check if any gas cocks are left open.
Leakage from connection of gas cylin-
der to cooker.
Make sure connections are leak-proof.
Lighter not operating.
The ends and body parts of the ignition
plugs in the upper hobs may be con-
taminated.
Clean the ends and body parts of the
ignition plugs in the upper hobs with a
dirt-removing material.
The channels on the upper hobs may
be blocked.
Clean and open the blocked channels
on the upper hobs.
