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8. TROUBLE SHOOTING
TROUBLE SHOOTING
In some region, the digital terrestrial signal may be weak. So you'd better use the
antenna in which theN booster was built,for watching the weak sinal channels.
Problem
No signal found
No picture or sound
Scrambled channel
message
No response to remote
control
Forgotten channel lock
code
Forgotten menu lock
code
Possible cause
What to do
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Tuned to digital teletext channel
Channel is scrambled
Receiver off
Handset not aimed correctly
Front panel obstructed
Hand set batteries exhausted
Check aerial lead
Check aerial
Check with dealer
Turn to another channel
Select alternative channel
Plug in and turn on plug
Aim handset at front panel
Check for obstructions
Replace handset batteries
Try the super code :"8888"
Contact help line
After moving the STB to
another room you find you
are no longer able to
receive digital reception
The aerial feed former new point
may come through a distribution
system which may reduce the
digital signal now received by the
box.
Try a direct feed from the antenna
Try the super code :"8888"
Contact help line
