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Network Instruments WAN Probe Kit, Installation & Quick Start Manual

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Network Instruments WAN Probe Kit Installation & Quick Start Manual Download Page 9

Getting Started

 

3

 

Hardware and Software Requirements

Make sure that the system on which you plan to install the Probe Kit meets these 
requirements before you begin installing the kit.

Hardware Requirements

The PC must meet or exceed these specifications:

•

To guarantee T1/E1 or DS3/E3 wire-speed: Pentium III 1.3 GHz or AMD 1700 1 
GHz or faster.

•

512MB RAM

•

20 GB hard disk space

•

2 available PCI slots

Software Requirements

The WAN Probe must be installed on Windows 2000 or Windows XP. Only the latest 
versions of Expert Observer and Observer Suite consoles are guaranteed to connect to the 
WAN Probe.

TX

MONITOR

LINK 1

LINK 2

IN

OUT

RX

MONITOR

IN

OUT

RX

MONITOR

TX

MONITOR

Two (2) T1/E1 Dual Link TAPs

Two (2)

T1/E1 Cables

Two (2) T1/E1 WAN

Interface Cards & Cables

Digital T1/E1 TAP Kit (4-Port)

TX

MONITOR

LINK 1

LINK 2

IN

OUT

RX

MONITOR

IN

OUT

RX

MONITOR

TX

MONITOR

One (1) Serial T1/E1 TAP

One Serial Splitter

Cable

One (1) Serial T1 WAN
Interface Card & Cable

B

POWER

DTE

DCE

MODE

A

B

ACTIVE OUTPUT

Serial T1/E1 TAP Kit

(V.35 Version shown; others look slightly different)

:

Summary of Contents for WAN Probe Kit

Page 1: ...August 2003 WAN Probe Kit Installation Quick Start Guide ...

Page 2: ......

Page 3: ...Network Instruments LLC Network Instruments warrants this hardware product against defects in materials and work manship for a period of 90 days from the date of shipment of the product from Network Instruments LLC Warranty is for depot service at Network Instruments Corporate headquarters in Minneapolis MN or Network Instruments London UK office Warranties and licenses may give you more coverage ...

Page 4: ...r shareware nor freeware Network Instruments products are commercial software and or hardware products that are subject to international copyright laws Upon purchase and registration of the specific Network Instruments product you have a non transferable right to use the specific product at one site on one network one personal computer PC Additional networks can be monitored by purchasing addition...

Page 5: ...00 Drivers 11 WAN and 10 100 Driver Installation Windows 2000 11 WAN and 10 100 Driver Installation Windows XP 18 Configuring Ports Into Logical Links 23 Starting the Configuration Utility 23 TAP Status LEDs and Switches 24 Digital T1 E1 TAP 25 Digital DS3 E3 TAP 25 Serial T1 TAP 25 HISSI TAP 25 Running Observer Software with the WAN Probe 27 WAN Probe Device Setup 27 Digital DS3 E3 HSSI Probe Set...

Page 6: ...iv WAN Probe Kit Installation and Quick Start Guide ...

Page 7: ...Cs and their custom software drivers See Installing the Interface Cards and Drivers on page 9 of this Guide for detailed instructions 3 Cable the NICs to the network See WAN Probe Kit Quick Installation Diagrams on page 4 for a diagram that shows how to cable the TAP for a T1 E1 link page 5 shows how to cable the TAP for a DS3 E3 link 4 Run the WAN Configuration Utility NIWANCFG EXE to define and ...

Page 8: ...art Guide this manual the RMON1 2 Advanced Probe User Guide and the Probe License Card Depending on the option you purchased one of the following TAP kits each of which includes a WAN Interface TAP and cables One 1 DS3 E3 WAN Interface Card Cable DTE POWER DCE LOS LOF LOS LOF DSE IN OUT IN OUT One 1 full duplex DS3 E3 Coax Cable One 1 DS3 E3 TAP Digital DS3 E3 TAP Kit TX MONITOR LINK 1 LINK 2 IN O...

Page 9: ...Probe must be installed on Windows 2000 or Windows XP Only the latest versions of Expert Observer and Observer Suite consoles are guaranteed to connect to the WAN Probe TX MONITOR LINK 1 LINK 2 IN OUT RX MONITOR IN OUT RX MONITOR TX MONITOR Two 2 T1 E1 Dual Link TAPs Two 2 T1 E1 Cables Two 2 T1 E1 WAN Interface Cards Cables Digital T1 E1 TAP Kit 4 Port TX MONITOR LINK 1 LINK 2 IN OUT RX MONITOR IN...

Page 10: ... diagram Run NIWANCFG to define and name the links you want to monitor TX MONITOR LINK 1 LINK 2 IN OUT RX MONITOR IN OUT RX MONITOR TX MONITOR TX RX TX RX CSU DSU DTE T1 TAP 10 100 NIC A T1 Line DCE Move the DCE connector from the T1 line to one of the ports on the TAP IN Use the supplied T1 cable to complete the passthrough Link back to the T1 Line Probe Service Installed Observer Console TCP IP ...

Page 11: ... to complete the passthrough Link back to the DS3 Line Use the supplied 10 100 cable to connect the Probe to a TCP IP LAN with an Observer system attached Connect Interface card to TAP with Interface cable 2Install the Network Instruments Probe software 3 From the Observer Console the newly configured Probe will now be available on Observer s Probe List 1Install the interface cards drivers and cab...

Page 12: ...ware 3 From the Observer Console the newly configured Probe will now be available on Observer s Probe List Use the supplied 10 100 cable to connect the Probe to a TCP IP LAN with an Observer system attached 1Install the interface cards drivers and cabling POWER DTE DCE MODE A B ACTIVE OUTPUT TX RX TX RX Splitter cable patched between DTE and DCE CSU DSU DTE INPUT Serial T1 E1 TAP TX RX TX RX Route...

Page 13: ...rver Console the newly configured Probe will now be available on Observer s Probe List TX RX TX RX Router DCE CSU DSU DTE INPUT HSSI TAP HSSI IN HSSI OUT Move the DCE connector from the HSSI line to one of the ports on the TAP IN B POWER T3 WAN MONITOR TAP MO OUTPUT TO PROBE Observer Console Use the supplied 10 100 cable to connect the Probe to a TCP IP LAN with an Observer system attached TCP IP ...

Page 14: ...Observer Suite console It also installs the custom driver files that you will use to update the NIC drivers in Step 2 The Advanced and RMON Probe User Guide describes in detail how to install and run the Probe software When prompted for the product to install select Advanced Probe Make sure that you also read and follow the instructions for software license and registration Run NIWANCFG if you nee...

Page 15: ...e recommend you wear an antistatic wrist strap when installing the interface cards Remove the computer cover and connect the wrist straps using an electric conductor to the computer chassis Note Do NOT connect the wrist strap to the ground terminal of the power supply Faulty wiring could make this terminal live and potentially lethal Hold the antistatic packaging of the interface cards for at leas...

Page 16: ... out above 4 Open the computer cover as described in your computer manual You may need a screwdriver or key to loosen the fasteners on the cover If you are installing the network cards in a tower computer it is best to lay the computer on its side so you can apply the correct force to insert the cards into the PCI bus slots 5 Locate two open PCI bus slots on the motherboard Consult the section in ...

Page 17: ... power supply following the safety instructions 12 Turn the system on The new hardware will be recognized differently depending on whether you are running Windows 2000 or Windows XP Refer to the appropriate section that follows to complete the driver installation Updating the WAN and 10 100 Drivers After you have installed the cards and turned on the computer both Windows 2000 and Windows XP will ...

Page 18: ...m driver for the WAN Interface card The 10 100 card is recognized but a standard driver is installed You must manually update the driver specifying its location in C Observer Files DRIVERS Intel21143 Win2000 directory You must specify the location Windows will not install the custom driver if you tell it to search for the driver These procedures are described in more detail in the sections that fo...

Page 19: ...for my device Click Next The wizard asks where it should look for the driver files 3 Choose Specify a Location and click Next The wizard displays a file locator 4 Enter or browse to the following directory assuming C Observer Files is your Observer directory C Observer Files DriversWAN ...

Page 20: ...er it found lacks a Microsoft digital signature 6 Click Yes Network Instruments has tested and verified that the driver works correctly with Observer and Probe on Windows 2000 After installing the driver the wizard displays a confirmation dialog telling you that the driver was successfully installed Click Finish to close the wizard ...

Page 21: ... NIC work optimally with Probe and Observer Therefore you must manually update the driver as described in the following steps 1 Right click on My Network Places icon on the desktop and select Properties from the pop up menu The Network Connections folder is displayed 2 Right click on the Intel 21143 Based PCI Fast Ethernet connection and select Properties from the pop up menu Click Configure on th...

Page 22: ... Welcome dialog is displayed Click Next and the wizard asks you whether you want to search for a driver or pick one from a list 4 Choose Search for a suitable device and click Next The wizard asks you where to search for the driver 5 Choose Specify a Location and click Next ...

Page 23: ...nd Drivers 17 The wizard displays a file locator dialog 6 Enter or browse to the following path assuming the Observer directory is C Observer c Observer Files drivers intel21143 win2000 7 Click OK and the following dialog is displayed ...

Page 24: ...e driver was successfully installed Click Finish to complete the driver installation WAN and 10 100 Driver Installation Windows XP When you reboot after installing the NICs Windows XP will find drivers in its own library that it reports as matching These drivers will not work correctly with Probe and Observer software You must manually update the driver for each card using the drivers supplied on ...

Page 25: ...lick Choose Properties on the pop up menu Click the Hardware tab on the resulting properties dialog and the following is displayed 2 Click Device Manager The Device Manager browser is displayed 3 Browse to and right click on the Network Adapters WAN Analyzer driver which will be named according to type Digital T1 E1 DS3 E3 or Serial T1 Choose ...

Page 26: ...display the properties for that device 4 Click Update Driver The Hardware Update Wizard asks you how you want it to install the driver 5 Choose Install from a specific location and click Next The wizard then asks where to look for the file 6 Select Don t search I will choose the driver to install and click Next ...

Page 27: ...Wizard then shows you what it thinks is the matching driver 7 Click Have Disk and a file locator dialog is displayed 8 Enter or browse to the following path and click OK assuming your Observer directory is C Observer Files C Observer Files Drivers WAN ...

Page 28: ...river it found Depending on which card you have installed one of the following adapters will be listed DS3 E3 HSSI WAN Analyzer Digital T1 E1 WAN Analyzer Digital T1 WAN Analyzer Serial 9 Click Next Windows informs you that the driver lacks a Microsoft digital signature ...

Page 29: ...ve view of statistics from more than one port in all cases create meaningful names that you will see in the Observer probe list A good situation in which to view multiple ports as a single link is in the case of a pair of load balancing WAN lines Some link groupings make no sense and are not recommended such as configuring a link consisting of ports connected to WAN lines coming from separate ISPs...

Page 30: ...to the Link menu for easy selection The example below shows the display after a number of logical links have been configured Note that the New York link includes physical ports from both interface cards The color coding helps you see immediately which ports belong to the same link Click Save Exit when you have configured the links you wish to create The links you have configured will appear as nam...

Page 31: ...N OUT IN OUT Loss of Signal unlit when the given device DTE or DCE drops carrier Loss of Frame unlit when the given device DTE or DCE drops a frame POWER light should be lit whenever TAP is cabled to Interface Card B POWER DTE DCE MODE A B ACTIVE OUTPUT Link activity LEDs both should be lit for normal operation MODE A B Leave on setting B POWER light should be lit whenever TAP is cabled to Interfa...

Page 32: ...26 TAP Status LEDs and Switches ...

Page 33: ...s of the Probe system You can now select the Probe from the Observer Probe list Observer works with the WAN Probe just as it does with any other Network Instruments Probe with a number of differences which are described below WAN Probe Device Setup Before you can analyze the WAN link you must set some device options Right click on the WAN icon in the Probe List and select Probe or Device Setup fro...

Page 34: ...ted encapsulation method you must choose the subprotocols on the link ATM subprotocol choices are NLPID and SNAP multi protocol LAPB subprotocol choices are IP and Ethertype multi protocol Fractionalized Check if your link is configured for fractionalized operation Bandwidth Set to match the bandwidth setting of the link you are analyzing Setting Explanation WAN Frame Relay Type Choose T1 or E1 to...

Page 35: ... link and settings to be activated you must check the On checkbox for that link Fractionalized Check if this link is configured for fractionalized operation Channel selector checkboxes Choose the channels you want to be included in the analysis Include in Util Thermometer Check if you want to include statistics from this link in the Bandwidth Utilization Thermometer Setting Explanation WANFrame Re...

Page 36: ...nd unavailable The following sections describe how the available Observer modes operate to analyze a WAN link Discover Network Names To access this mode choose Tools Discover Network Names Discover Network Names mode will show DLCIs instead of MAC addresses You can also define the Committed Information Rate for each DLCI you are monitoring with WAN Observer Setting the Committed Information Rate C...

Page 37: ...ck Modify Type or use the spinbox to set the CIR in Kbits sec for the DLCI Click OK when you are done WAN Bandwidth UtilizationI To see the percentages of bandwidth saturation on DCE DTE and DCE DTE Summary for each configured link choose Statistics Bandwidth Utilization The mode starts automatically WAN links have two ports DCE and DTE so for a dual link T1 you could display up to 5 charts includ...

Page 38: ...ne provider s site Summary view shows a concatenation of traffic from both ends of the link List View The following statistics are shown broken down by DLCIs which are listed in the leftmost column You can change the sort order by clicking on any of the column headings Column Description DLCI Data Link Connection Identifier of the statistics that follow DCE KBits s Max The maximum bit rate sensed ...

Page 39: ... DTE FECN under CIR The number of packets seen on the DTE side of the link that had the Forward Explicit Congestion Notification bit set even though the bandwidth usage was within the Committed Information Rate CIR Normally this number should be zero If bandwidth usage exceeds CIR congestion is expected DCE BECN under CIR The number of packets seen on the DCE side of the link that had the Backward...

Page 40: ...wing you to view the network activity against the baseline performance you have contracted to receive from your WAN service provider You can select line point or bar style meter and the colors for each statistic by right clicking on the chart The dropdown menus at the top of the display let you select what DLCIs to view and how the chart should be scaled linearly logarithmically or autoscale For l...

Page 41: ...or standard network analysis WAN Filtering In addition to the standard Observer packet filtering rules station address pattern matching etc there are two WAN specific filtering rules available for use with WAN probes DLCI Address which lets you enter the number of the DLCI address you wish include or exclude WAN Conditions which let you include or exclude frames based on flow direction forward and...

Page 42: ... help for further information about using filters and editing rules Triggers and Alarms WAN Observer adds WAN related criteria to the standard Triggers and Alarms mode Click the button located in the lower left corner of Observer s main window A dialog that allows you to select the Probe or Probes for which you want to set alarms is displayed The Alarm List tab lets you turn alarms on and off ...

Page 43: ...that most WAN alarms can be set on the DTE or DCE side or both note also that the Committed Information Rate displayed is that which you set in Discover Network Names mode See Setting the Committed Information Rate CIR for a DLCI on page 30 The Actions tab lets you define actions to launch if an alarm is triggered You can log messages send email or even send a pager alarm ...

Page 44: ...38 Notes ...

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