EN
If the screen displays an error code “Ex”, please refer to the table below.
E5 error code
- Reset thermal cutout
(1) Cut off power of pump
(2) Insert the stopper caps onto the inlet and outlet on the pool inner wall
(3) Disassemble pump, turn over the pump.
(4) Locate the small hole marked “RESET” on the bottom of pump. Then, inset a small stick (It should be less than Ø0.9cm,
length is longer than 10cm) into the hole, press down, you can hear “ping”, the reset is successful.
(5) Then, connect pump with pool again. Take off the stopper on the inner pool and repeat the previous outlined steps to use
your SPA.
6.2. Error code
Code Situation
Problem
Causes
Solutions
E1 Not heating Not
heating properly.
Wrong temperature
control sensor.
Temperature control sensor short
circuit or open circuit.
Contact NetSpa service center.
E2 Not heating
properly.
Wrong temperature
control sensor.
Temperature control sensor short
circuit or open circuit.
Contact NetSpa service center.
E3 Not heating
properly.
High water tempera
-
ture indicator.
The filled water is over 45°C
(113°F).
·Cut off the power, make sure the pool
water is between 2°C~44°C (36°F~111°F)
·If this does not solve the problem, contact
NetSpa service center.
E4
All functions do
not work, buzzing
warn.
Low water tempera-
ture indicator.
The pool water is lower than 2°C
(36°F).
·Cut off the power, make sure the pool
water is between 2°C~44°C (36°F~111°F)
·If this does not solve the problem, contact
NetSpa service center.
E5
All functions do
not work, buzzing
warn.
High water tempera
-
ture indicator.
The filled water is over 50°C
(122°F).
·Cut off the power, turn to qualified
electrician to reset the thermal cutout
described in next paragraph. If this does
not solve the problem, contact NetSpa
service center.
E6
Not heating and
filtering properly.
Buzzing warns.
Water pressure is
not big enough to
activate heating.
·Inlet or outlet on inner wall are
blocked.
·Filter cartridge is too dirty.
·Pool water does not reach mini-
mum water level.
·Do not release air from pump
Pump is wrong”
·Clean inlet and outlet
·Clean or replace filter cartridge
·Add water to reach water level
·Do air release as outlined again
·If this does not solve the problem, contact
NetSpa service center.
E7
All functions do
not work, buzzing
warn.
Dry-run heater.
Heating at no water situation,
system shut down automatically
Contact NetSpa service center.
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