NETGEAR XAVB1004 Installation Manual Download Page 2

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Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the 
European Union, this product should be treated and recycled in accordance with the laws of 
your jurisdiction implementing the WEEE Directive.

© 2011 NETGEAR, Inc. All rights reserved. NETGEAR, the NETGEAR logo, and Connect with 
Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in 
the United States and/or other countries. Information is subject to change without notice. Other brand 
and product names are trademarks or registered trademarks of their respective holders. 

August 2011

LED Descriptions

Security Button and Reset Button

Use 

Push 'N' Secure 

to set the security on your Powerline adapters by pressing the 

Security

 

button. For more information, see the 

XAV1004 Powerline AV Ethernet Adapter User Manual

available at 

http://support.netgear.com

.

Warning: 

Do not press the 

Security

 button on the XAV1004 until installation is complete and 

the adapters have established a connection with each other. Prior to using the Security 
button, the Ethernet cable(s) should be plugged in and the connected device(s) powered on 
to prevent the adapter from going into power saving mode. When power saving mode is on, 
the Security button does not work. Press the 

Factory Reset

 button for 2 seconds to return the 

XAV1004 to its factory default settings.

Ethernet

Solid

. The Ethernet port is linked, but there is no activity.

Blinking

. There is traffic between an Ethernet port and the Powerline 

network.

Off

. There is no Ethernet connection.

Powerline

Solid

. The adapter is connected to a Powerline network.

Fast Blinking

. The adapter is sending or receiving data.

Slow Blinking

. The adapter is going into power saving mode.

Off

. The adapter has not found any other compatible Powerline devices 

using the same encryption key.

The 

Pick A Plug

 feature lets you pick the electrical outlet with the strongest 

link rate, indicated by the color displayed by the LED:

Green

: Link rate > 80 

Mbps

Orange

: Link rate > 50 

and < 80 Mbps

Red

: Link rate < 50 

Mbps

The LED should be Green for best performance.

Power

Solid

. The electrical power is on.

Blinking

. The adapter is in the process of resetting, power saving mode, or 

security setup. 

Off

. There is no electrical power.

Ethernet Port Traffic Priority (QoS)

When connecting devices to your Ethernet ports, be aware of the Quality of Service (QoS) 
priorities assigned for each port:

Port 1

 (dark green) has HIGH priority, and gives uninterrupted service to the connected 

device. Devices you would connect to Port 1 include media servers, storage devices, 
gaming consoles, video players, or internet telephones.

Port 2

 (light green) has MEDIUM priority. You can connect devices such as gaming 

consoles, video players, or internet telephones to this port.

Ports 3 and 4

 (yellow) have LOW priority, and are best for networking data devices, such 

as printers.

Troubleshooting Tips

Power LED is off.

Make sure that power is supplied to the electrical outlet, and that the 
Powerline devices are not plugged into an extension cord, power strip, 
or surge protector.

Powerline LED is 
off.

• Make sure that the Powerline devices are plugged into outlets with 

power. 

• Move the Powerline device to a closer location.
• If you have set network security, make sure that all Powerline 

devices are using the same encryption key.

• Reset the devices to factory default settings. Refer to the User 

Manual for instructions.

Powerline LED is 
red.

The color of the Powerline LED indicates the speed of the Powerline 
link. If the LED is red, the speed is less than 40 Mbps. Switch to 
another electrical outlet until the LED displays solid green.

Ethernet LED is 
not blinking.

• Make sure that your router and modem are on and working correctly.
• Make sure that the Ethernet cables are working and securely 

plugged into the devices.

• Reset the devices to factory default settings. Refer to the User 

Manual for instructions. 

Compatible Powerline Devices

To create a Powerline network you need at least two compatible Powerline devices. 
Your Powerline adapter can share a Powerline network with these compatible NETGEAR 
devices: XAV101, XAV1101, XAV2001, XAV1301, XAV1601, XAV2501, XAV5001, XAV5501, 
XAV5601, XAV5004, XAV2602, and XAVN2001.
For a complete list of HomePlug AV certified devices, go to 

www.homeplug.org/certified_products

Technical Support

Thank you for selecting NETGEAR products. 

After installing your device, locate the serial number on the label of your product and use it to 
register your product at 

https://my.netgear.com

.

Registration is required before you can use the telephone support service. Registration 
through the NETGEAR website is strongly recommended.

Go to 

http://support.netgear.com 

for product updates and web support

For additional information about setting up, configuring, and using your Powerline AV Ethernet 
Adapter, see the 

User Manual

For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: 

http://support.netgear.com/app/answers/detail/a_id/11621/

For GNU General Public License (GPL) related information, please visit the NETGEAR 
support site at: 

http://support.netgear.com/app/answers/detail/a_id/2649

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