June 2007
This symbol was placed in accordance with the European Union Directive 2002/
96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If
disposed of within the European Union, this product should be treated and
recycled in accordance with the laws of your jurisdiction implementing the
WEEE Directive.
©2007 by NETGEAR, Inc. All rights reserved.
NETGEAR and the NETGEAR logo are registered trademarks of NETGEAR, Inc. in the United States and/or
other countries. Other brand and product names are trademarks or registered trademarks of their respective
holders.
Information is subject to change without notice.
No lights are lit on the access point.
The access point has no power.
•
Make sure the power cord is connected to the access point and plugged in to a
working power outlet or power strip.
•
Make sure you are using the correct NETGEAR power adapter supplied with your
access point.
The Ethernet light is not lit.
There is a hardware connection problem.
•
Make sure the cable connectors are securely plugged in at the access point and the
network device (hub, switch, or router).
•
Make sure the connected device is turned on.
The WLAN light is not lit.
The access point’s antenna is not working.
•
If the Wireless LAN activity light stays off, disconnect the adapter from its power
source and then plug it in again.
•
Make sure the antenna is tightly connected to the WG602v4.
•
Contact NETGEAR if the WLAN light remains off.
I cannot configure the access point from a browser.
Check these items:
•
The WG602v4 is properly installed, LAN connections are OK, and it is powered on.
Check that the LAN port and Ethernet port LEDs are green , and verify that the
Ethernet cable is securely connected.
•
If you are using the NetBIOS name of the WG602v4 to connect, ensure that your PC
and the WG602v4 are on the same network segment or that there is a WINS server on
your network.
•
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WG602v4. The WG602v4 default IP Address is 192.168.0.227 and the
default Subnet Mask is 255.255.255.0.
•
If the network where you are connecting the wireless access point is using DHCP and
spans several segments, reserve an IP address for the wireless access point before you
deploy it in your network (see the online Reference Manual for more details).
I cannot access the Internet or the LAN with a wireless capable
computer.
There is a configuration problem. Check these items:
•
You may not have restarted the computer with the wireless adapter to have TCP/IP
changes take effect. Restart the computer.
•
The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
properly for that network. The usual setting for Windows on the Network Properties
is set to “Obtain an IP address automatically.”
•
The access point’s default values may not work with your network. Check the access
point default configuration against the configuration of other devices in your network.
•
For full instructions on changing the access point’s default values, see the online
Reference Manual (a link to the manual is on the
Resource CD
).
Technical Support
Thank you for selecting NETGEAR products.
To register your product, go to:
http://www.NETGEAR.com/register
Go to
http://www.NETGEAR.com/support
for support information.
