NETGEAR WAC720 Installation Download Page 2

September 2015

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR 

trademarks are used for reference purposes only.

5.  Select 

Configuration

 > 

IP

 > 

IP Settings

 from the menu and configure 

the IP settings for your network.

Note: 

If you use DHCP, reserve an IP address (based on the access point’s 

MAC address) on the DHCP server. You can then use that address to log in to 
the access point.

6.  Select 

Configuration

 > 

Wireless

 > 

Basic

 > 

Wireless Settings

 and 

configure the wireless settings for your network.
For more information about wireless settings, see the reference manual.

7.  Select 

Configuration

 > 

Security

 > 

Profile Settings

 and configure 

security profiles for your network.
For more information about security profile settings, see the reference 
manual.

Deploy the Access Point

The best location for your access point is elevated such as wall or ceiling 
mounted, at the center of your wireless coverage area, and within line of 
sight of all mobile devices.

 

¾

To deploy your access point:

1.  Disconnect your access point and position it where you will deploy it.
2.  Connect an ethernet cable from your access point to a LAN port on 

your PoE switch.

3.  Using a wireless device, verify connectivity by using a browser to 

connect to the Internet.

Support

Thank you for selecting NETGEAR products. After installing your device, locate 
the serial number on the label of your product and use it to register your 
product at 

https://my.netgear.com

You must register your product before you can use NETGEAR telephone 
support. NETGEAR recommends registering your product through the NETGEAR 
website. For product updates and web support, visit 

http://support.netgear.com

.

NETGEAR recommends that you use only the official NETGEAR support 
resources.

For the current EU Declaration of Conformity, visit  

http://support.netgear.com/app/answers/detail/a_id/11621

/.

For regulatory compliance information, visit  

http://www.netgear.com/about/regulatory

/.

See the regulatory compliance document before connecting the power supply.

Troubleshooting Tips

This section provides some tips for correcting simple problems that 
you might encounter. For more troubleshooting information, see the 
troubleshooting chapter in the reference manual.

Problem

Cause

Possible Solution

No LEDs are 
lit on the 
access point.

The access 
point has no 
power.

•Make sure that the access point is securely connected 

to the PoE switch.

Make sure that the PoE switch is connected to a power 

source.

The LAN 
port LED is 
off.

A hardware 
connection 
problem exists.

•Make sure that the cable connectors are securely 

plugged into the access point and to the network switch. 

Make sure that the network switch is turned on.

The WLAN 
LEDs are off.

The wireless 
connection 
does not work.

•Make sure the powered device is providing sufficient 

power to the access point.

•Log in to the access point and verify that the radio or 

radios are turned on.

•Contact NETGEAR if the WLAN LEDs remain off.

You cannot 
configure 
the access 
point from a 
browser.

Multiple 
possible 
causes.

Make sure that the access point is correctly installed, it 

is powered on, and that the LAN LED is lit.

•Make sure that your computer is using an IP address 

in the same range as the access point. The access point 

default IP address is 192.168.0.100, and the default 

subnet mask is 255.255.255.0.

•Quit the browser, clear the cache, delete the cookies, 

and launch the browser again.

You cannot 
access the 
Internet 
or the 
LAN from 
a wireless 
device.

A configuration 
problem exists.

Make sure that the SSID and wireless security settings 

of the wireless device are the same as those of the 

access point.

•The wireless device might not have the correct TCP/IP 

settings to communicate with the network. Restart the 

wireless device and check that TCP/IP is set up correctly 

for that network.

•The access point default values might not work 

with your network. Check the access point default 

configuration against the configuration of other devices 

in your network. For information about changing the 

default values of the access point, see the reference 

manual.

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