4
9.
Click on ISP Test.
If the ISP test fails, recheck your ISP account information. Trace
information will be displayed to help in troubleshooting. If so,
refer to the “Troubleshooting” section on this page. If the test
continues to fail, refer to the “Troubleshooting” section in the
Reference Guide for the Model RH340 Internet Access ISDN
Router
. After you enter the correct information and the test is
successful, the NETGEAR message screen opens.
10. Click on Yes when the FirstGear window opens, signifying
that the test was successful.
If the test is successful, the Configuration Window Complete
window opens, as illustrated below.
You are now configured for basic Internet functions (such as Web
access).
11. Click on Exit, or click on Set Advanced Config Options, as
illustrated below, for additional configuration features.
The Advanced Options window, illustrated below, provides the
configuration for the following procedures:
•
Using a fixed DNS address
•
Specifying a PC as a local server or game host
•
Selecting Multilink options
•
Changing the idle timeout
•
Specifying DOVBS operation
For detailed information about the data to be entered in each FirstGear
screen, click on the Help button at the bottom of the screen. Your
Model RH340 router is now fully configured to provide Internet
access for your network.
When your router and PCs are configured correctly, your router will
place a call to your ISP automatically whenever an application
requires access to the Internet. The router will also disconnect from
the ISP when the connection has been idle for approximately five
minutes. It is not necessary for you to run a dialer application such as
Dial-Up Networking to connect, log in, or disconnect. These functions
will be performed by the router as needed.
To access the Internet, launch a browser application such as
Microsoft’s Internet Explorer or Netscape’s Navigator. You should see
the router’s B1 LED illuminate, indicating that a call is being placed.
Soon the LAN activity LED will begin to flicker, indicating
communication between your router and your ISP. The browser
should then begin to display a page. This process may take up to one
minute.
After about five minutes of inactivity, the router will disconnect the
call. Upon further browser activity, the router will redial
automatically.
Additional applications information can be found in the Applications
folder on the RH340 Resources CD and on the NETGEAR Web site at
www.NETGEAR.com.
If FirstGear cannot find your router:
•
Check the Ethernet connection between your PC and router. The
link LED on your Ethernet card and the corresponding port LED
on the router should be on.
•
Be sure that the router has been on for at least one minute before
starting FirstGear.
If the ISDN connection test fails:
•
Check that you entered the directory numbers in a correct format
for dialing locally. Do not enter the area code unless it is required
for local dialing.
•
Recheck your directory numbers, SPIDs, and switch type.
•
If your switch is running the National ISDN (NI-1) protocol,
select “National ISDN” rather than the switch model
(Nortel, AT&T).
If the ISP connection test fails:
•
Check that you entered the phone number in the correct format
for dialing locally. Do not enter the area code unless it is required
for local dialing.
If the router does not place a call when you launch your browser:
•
Check that your PC has the router configured as its default
gateway. Verify the gateway address as described in the section
“Verifying TCP/IP Properties.”
•
If your PC launches Windows Dial-up Networking, you will need
to change the Internet connection parameters. Access the Internet
Control Panel. Select the Connection tab. Depending on your
version of Dial-Up Networking, you will need to either:
a.
Clear the check box labeled “Connect to the Internet
as needed.”
Or
b.
Select “Connect to the Internet using a local
area network.”
If your router connects, but you are unable to load any pages from the
Internet:
•
Check that your PC has at least one DNS server address
configured. A DNS server is a host on the Internet that translates
Internet names (for example, a World Wide Web address) to
numeric IP addresses. Typically, your ISP will provide the
addresses of one or two DNS servers for your use. Following the
procedure described in the section “Verifying TCP/IP
Properties,” verify that a DNS server address is present.
More detailed troubleshooting information can be found in the
“Troubleshooting” chapter in the
Reference Guide for the Model
RH340 Internet Access ISDN Router
included on the RH340
Resources CD. Additional applications information can be found in
the Applications folder on the RH340 Resources CD and on the
NETGEAR Web site at
www.NETGEAR.com.
Accessing The Internet
Note:
In some areas, you must dial a local ISDN data call
using 1+ area code or you will receive a 56K connection
instead of a 64K connection.
Troubleshooting
Q
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