1. Collect your cable Internet service provider (ISP) account information.
Collect your ISP account information, such as your account mobile phone
number, user name, password, and account number.
2. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home,
unplug the modem and plug the new modem router into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable to connect the coaxial cable connector on the
modem router to the cable wall outlet.
Set up using the modem router web interface
4. Connect the power adapter.
Connect the power adapter to modem router and plug the power adapter
into an electrical outlet.
The startup procedure takes about one minute. When it is complete, the
Power LED lights solid white.
5. Wait for the Online LED
to light solid white.
This process might take up to 10 minutes.
Note:
When the Online LED lights, your modem router is still not connected
to the Internet. You must activate your modem router with your ISP.
6. Connect your computer or mobile device to the modem router with Ethernet
or WiFi:
• Ethernet
. Use an Ethernet cable to connect a computer to an Ethernet
port on the modem router.
• WiFi
. Use the WiFi network name (SSID) and password on the product
label to connect.
7. Launch a web browser and set up your modem router.
Enter
routerlogin.net
or
192.168.1.1
in the address field of the web
browser.
Follow the prompts. You are asked to do the following:
• Agree to the Terms and Conditions
• Change your modem router’s admin credentials and set up security
questions
• Set up your WiFi network name and password
8. Make sure that you can log in to the modem router web interface after the
setup.
In a new web browser window, enter
routerlogin.net
or
192.168.1.1
and
then enter the modem router admin user name and password.
If the BASIC Home page displays, you are ready to activate your Internet
service.
Package contents
Cable modem router
Ethernet cable
Power adapter
December 2019
Activate your Internet service
Before you start the self-activation process, collect the following information:
•
Your ISP account information
•
Cable modem router model number, which is CAX80
•
Cable modem router serial number (on the product label)
•
Cable modem router MAC address (on the product label)
The following table lists contact information for ISPs that support your cable
modem router.
Cable Internet
Provider
Contact Information
Cox
1-888-556-1193
Mediacom
https://support.mediacomcable.com/
1-855-Mediacom (1-855-633-4226)
Optimum
https://install.optimum.com/JointInstall/
1-877-810-6750
Sparklight
https://support.sparklight.com/
1-877-692-2253
Spectrum
https://activate.spectrum.net/
1-833-267-6094
Xfinity
https://register.xfinity.com/
https://www.xfinity.com/support/articles/activate-purchased-modem
1-800-XFINITY (1-800-934-6489)
Note:
Your ISP’s contact information might change. You can also find the contact
information in your monthly Internet service billing statement.
1. Visit your ISP’s website and follow the onscreen instructions to activate your
Internet service.
2. To determine the accurate Internet speed, visit your ISP’s speed test website
and perform a speed test.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
A sticker on the side of your
modem router displays
the preset WiFi network
name,password, and QR code.
Your Preset Wireless Settings
WiFi Network Name (SSID):
Network Key (Password):
Ethernet port
Coaxial cable
connector
Power connector