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of a single computer connected to that modem. If your ISP does this, configure your
router to “clone” or “spoof” the MAC address from the authorized computer.

User Manual

158

Troubleshooting

Nighthawk AC2100 Smart WiFi Router Model AC2100

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Summary of Contents for Nighthawk AC2100

Page 1: ...User Manual Nighthawk AC2100 Smart WiFi Router Model AC2100 NETGEAR Inc 350 E Plumeria Drive December 2018 San Jose CA 95134 USA 202 11908 02...

Page 2: ...al NETGEAR support resources Compliance and Conformity For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory...

Page 3: ...hange the Language 20 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 22 Manually Set Up the Internet Connection 22 Specify an Internet Connection Without a Login 22 Specify an...

Page 4: ...uter 57 Manage Reserved LAN IP Addresses 57 Reserve an IP Address 58 Edit a Reserved IP Address 58 Delete a Reserved IP Address Entry 59 Use the WPS Wizard for WiFi Connections 60 Specify Basic WiFi S...

Page 5: ...Display Internet Port Statistics 94 Check the Internet Connection Status 95 View and Manage Logs of Router Activity 96 View Devices Currently on the Network 97 Monitor Internet Traffic 97 Manage the...

Page 6: ...ew Dynamic DNS Account 121 Specify a DNS Account That You Already Created 121 Change the Dynamic DNS Settings 122 Access USB Storage Devices Through the Internet 124 Remotely Access a USB Device Using...

Page 7: ...net Relay Chat port triggering 147 Chapter 13 Troubleshooting Quick Tips 150 Sequence to Restart Your Network 150 Check Ethernet Cable Connections 150 WiFi Settings 150 Network Settings 150 Troublesho...

Page 8: ...the Router Cable Your Router For more information about the topics that are covered in this manual visit the support website at netgear com support Firmware updates with new features and bug fixes are...

Page 9: ...ng items Figure 1 Package contents Table 1 Legend Router 1 Antennas 3 2 Ethernet cable 3 Power adapter 4 In some regions a CD is included in the package User Manual 9 Hardware Overview of the Router N...

Page 10: ...2 Align the antennas with the antenna posts 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance We recommend that the center antenna be vertical...

Page 11: ...rating Blinking white The router is sending or receiving WiFi traffic Off The 5 GHz WiFi radio is off 5 GHz WiFi Solid white The guest WiFi network is operating Blinking white The router is sending or...

Page 12: ...D see Disable LED Blinking or Turn Off LEDs on page 103 Ports Buttons and Connectors on the Back Panel The back panel of the router provides ports buttons antenna connectors and a DC power connector F...

Page 13: ...onnector Connect the power adapter that came in the product package to the DC power connector USB Port on the Front Panel A USB 3 0 port is located on the front of the router Figure 3 USB 3 0 port Use...

Page 14: ...our home might affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position the router according...

Page 15: ...using adjacent access points use different radio frequency channels to reduce interference Cable Your Router The following image shows how to cable your router To finish the installation download and...

Page 16: ...ur modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router 4 Connect the power adapter to...

Page 17: ...se a wired Ethernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the Network Types of Logins...

Page 18: ...cal area network LAN WiFi Connection To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi...

Page 19: ...er label Router login This logs you in to the router interface from a web browser as admin Install or Manage Your Router With the Nighthawk App With the Nighthawk app you can easily install and manage...

Page 20: ...e one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays Change the Language By default the language is set to Auto To chan...

Page 21: ...ur router to detect the Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Us...

Page 22: ...Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually S...

Page 23: ...tically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects...

Page 24: ...section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave you This...

Page 25: ...the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your...

Page 26: ...single zero or omit it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row U...

Page 27: ...t enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For...

Page 28: ...v6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the un...

Page 29: ...a 6to4 tunnel 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name...

Page 30: ...lly from its MAC address 9 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UD...

Page 31: ...From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router detect...

Page 32: ...s Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set Up an IPv6 Pass Through Internet Connection In pass through mode the router works as a La...

Page 33: ...p IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Fixed The page sdjusts 6 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 add...

Page 34: ...uter inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set Up an IPv6 DHCP Internet Connection To set up an IPv...

Page 35: ...r the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable m...

Page 36: ...by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s L...

Page 37: ...D to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 11 Select an IPv6 Filtering radio button Se...

Page 38: ...U setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers If you suspect an MTU p...

Page 39: ...login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are ca...

Page 40: ...network from unwanted intrusions from the Internet This chapter includes the following sections Allow or Block Access to Your Network Use Keywords to Block Internet Sites Manage Network Access Contro...

Page 41: ...a device is in the blocked list 6 Select an access rule Allow all new devices to connect With this setting if you add a new device it can access your network You don t need to enter its MAC address on...

Page 42: ...s admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites T...

Page 43: ...ck the Add Keyword button The keyword is added to the keyword list The keyword list supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect User Manual 43 Control Access to th...

Page 44: ...edule select the Per Schedule radio button For information about how to specify the schedule see Schedule When to Block Internet Sites and Services on page 47 6 Click the Add button The Block Services...

Page 45: ...assword is admin The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Do one of the following To delete a s...

Page 46: ...d enter the IP address of the trusted computer 7 Click the Apply button Your settings are saved Manage Network Access Control Lists You can use access control to block or allow access to your network...

Page 47: ...w opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitiv...

Page 48: ...er name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail The E mail page displays 5 Select the Turn E mail Notification On check box 6 In the Send to This...

Page 49: ...ed site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time menu sel...

Page 50: ...r s Device Name Change the LAN TCP IP Settings Specify the IP Addresses That the Router Assigns Disable the DHCP Server Feature in the Router Manage Reserved LAN IP Addresses Use the WPS Wizard for Wi...

Page 51: ...y others Select this check box only in special circumstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall secur...

Page 52: ...cations might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server Warning DMZ servers pose a s...

Page 53: ...nager when you browse your network To change the router s device name 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A...

Page 54: ...To change the LAN TCP IP settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the rout...

Page 55: ...IP 2M uses multicasting 8 Click the Apply button Your settings are saved If you changed the LAN IP address of the router you are disconnected when this change takes effect 9 To reconnect close your br...

Page 56: ...Server check box is selected 6 Specify the range of IP addresses that the router assigns a In the Starting IP Address field type the lowest number in the range This IP address must be in the same subn...

Page 57: ...The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup...

Page 58: ...ddress from the router s LAN subnet such as 192 168 1 x 7 Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached D...

Page 59: ...o delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the rout...

Page 60: ...ck the Next button The WPS page displays 6 Select a setup method Push button Click the WPS button on this page PIN Number The page adjusts Enter the client security PIN and click the Next button 7 Wit...

Page 61: ...you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings page displays You can specify the settings for the 2 4 GHz band and 5 G...

Page 62: ...ork in your area Some WiFi devices automatically connect to the first open network without WiFi security that they discover Is your computer or mobile device trying to connect to your network with its...

Page 63: ...in the 5 GHz band of the network but limits 802 11ac and 802 11n devices to functioning at up to 289 Mbps Up to 600 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks...

Page 64: ...Fi network that does not provide any security Any WiFi device can join the WiFi network We recommend that you do not use an open WiFi network WPA2 PSK AES This option is the default setting This type...

Page 65: ...st WiFi network SSID NETGEAR_Guest 5 GHz guest WiFi network SSID NETGEAR 5G_Guest By default these networks are configured as open networks without security but are disabled You can enable one or both...

Page 66: ...5 GHz guest WiFi network This is the default setting for the guest WiFi network WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only...

Page 67: ...router or you can log in to the router and enable or disable the WiFi radios If you are close to the router it might be easier to press its WiFi On Off button If you are away from the router or alrea...

Page 68: ...ule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1...

Page 69: ...rst time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays The Router...

Page 70: ...w routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home pa...

Page 71: ...ike NAS Smart TV Blu ray player and game consoles at gigabit WiFi speeds using a WiFi link Avoid the need for separate WiFi adapters for each device For example you can install the first router in a r...

Page 72: ...select a radio button d If prompted type the WiFi password network key that you use to connect wirelessly to the other router 9 Click the Apply button The settings for the other router are saved and t...

Page 73: ...and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADV...

Page 74: ...ag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group To add a VLAN tag group and enable the bridge 1 Launch a web browser from a computer or mobile device that is conne...

Page 75: ...elevision IPTV port that can lease an IP address from your IPTV service provider Use this feature only if you subscribe to an IPTV service and your IPTV service requires an intranet address Some IPTV...

Page 76: ...Click the Apply button Your settings are saved Custom Static Routes Typically you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network As an example...

Page 77: ...set up a static route 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin use...

Page 78: ...destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your settings are saved The static route is added to the table on the Static Rout...

Page 79: ...uter admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page...

Page 80: ...peer connections or real time communications such as instant messaging By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Optimize Inte...

Page 81: ...that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS Setup page displays 5 Select...

Page 82: ...d password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS Setup page displays 5 Select the Turn Internet Access QoS On check box 6 Select the QoS by Device r...

Page 83: ...utton The page adjusts 7 From the Applications menu select an application or service 8 From the Priority menu select the priority for the rule The priority selections correspond to the queues in the Q...

Page 84: ...te a QoS Rule To delete a QoS rule 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the rou...

Page 85: ...ed for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of...

Page 86: ...peer to peer connections or real time communications such as instant messaging enable UPnP To enable Universal Plug N Play 1 Launch a web browser from a computer or mobile device that is connected to...

Page 87: ...are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If yo...

Page 88: ...ver the admin Password View Information About the Router and the Internet and WiFi Settings Display Internet Port Statistics Check the Internet Connection Status View and Manage Logs of Router Activit...

Page 89: ...that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you sp...

Page 90: ...b browser from a computer or mobile device that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name i...

Page 91: ...in user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays...

Page 92: ...stions and provide answers to them 7 Click the Apply button Your settings are saved Recover the admin Password If you set up the password recovery feature you can recover your router admin password To...

Page 93: ...the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The in...

Page 94: ...ime The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status T...

Page 95: ...the Connection Status button The Connection Status window opens and displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is ass...

Page 96: ...n that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the website or news...

Page 97: ...nection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This number can change if a device is disc...

Page 98: ...o button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume...

Page 99: ...ter admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page d...

Page 100: ...l the router finishes restarting Restore Configuration Settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the ro...

Page 101: ...e one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Management The Remote Mana...

Page 102: ...s or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remo...

Page 103: ...USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are sav...

Page 104: ...the firmware do not interrupt the reset For example if you are connected to the router web interface do not close the browser click a link or load a new page Do not turn off the router Wait until the...

Page 105: ...process takes about two minutes Warning To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the...

Page 106: ...chapter contains the following sections USB Device Requirements Connect a USB Storage Device to the Router Access a Storage Device Connected to the Router From a Windows Based Computer Map a USB Devi...

Page 107: ...xt3 Ext4 HFS HFS Connect a USB Storage Device to the Router ReadySHARE lets you access and share USB storage devices that are connected to the appropriate router port If your USB storage device uses s...

Page 108: ...atically opens and displays the files and folders on the USB storage device Map a USB Device to a Windows Network Drive To map the USB storage device to a Windows network drive 1 Connect a USB storage...

Page 109: ...power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes...

Page 110: ...the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device i...

Page 111: ...right of the page and search for Disk Utility 4 Open the Disk Utility select your USB HDD click the Erase tab and click the Erase button 5 Click the Partition tab 6 In the Partition Layout menu set th...

Page 112: ...Machine to back up your Mac computers onto a USB hard disk drive HDD that is connected to one of the router s USB ports To back up your Mac onto a USB hard disk drive 1 Prepare your USB device with a...

Page 113: ...sk list go to Mac Finder and click that USB partition It displays in the Time Machine list 12 When prompted select the Registered User radio button 13 Enter admin for the name and the router admin pas...

Page 114: ...A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are...

Page 115: ...t is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you speci...

Page 116: ...he folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a Network Folder on a USB Storage Device You can edit network folders on a USB storage devices conn...

Page 117: ...connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified...

Page 118: ...access USB devices attached to the router s USB ports when you re not home This chapter includes the following sections Set Up and Manage Dynamic DNS Set Up FTP Access Through the Internet Your Perso...

Page 119: ...If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set Up FTP Access Through th...

Page 120: ...onal FTP Server To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set Up a New Dynamic DNS Account on page 121 2 Make sure that your Inter...

Page 121: ...amic DNS Service check box 6 From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to...

Page 122: ...The page adjusts and displays the Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 For a No IP or Dyn account in th...

Page 123: ...assword is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Dynamic DNS The Dyna...

Page 124: ...y Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router Before you can use ReadyCLOUD you mu...

Page 125: ...area network LAN 3 Launch a web browser from a computer or mobile device that is connected to the network 4 Enter http www routerlogin net A login window opens 5 Enter the router user name and passwo...

Page 126: ...and password and click the Sign In button The ReadyCLOUD page displays the router that you registered and the contents of the USB storage device that is connected to the router User Manual 126 Use Dyn...

Page 127: ...as a Media Server This chapter contains the following sections Specify ReadyDLNA Media Server Settings Play Music From a Storage Device With iTunes Server Set Up the Router to Work With TiVo Change t...

Page 128: ...to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device For more information see Set Up the Router to Work With...

Page 129: ...connected to your router with iTunes on your Windows or Mac computer using Home Sharing To set up Home Sharing you need an Apple account and the latest version of iTunes installed on your computer To...

Page 130: ...on the USB device that is connected to the router displays in iTunes Set Up the Router s iTunes Server With the Remote App You can play music from a USB device that is connected to your router on your...

Page 131: ...ttings page displays e Select the Enable iTunes Server Music Only check box f Click the Apply button g Enter the passcode h Click the Allow Control button Your settings are saved Your iPhone or iPad p...

Page 132: ...displays 5 Make sure that the Enable TiVo support check box is selected 6 If you changed the settings click the Apply button Your settings are saved Change the NTP Server By default the router uses t...

Page 133: ...erred NTP server radio button 6 Enter the NTP server domain name or IP address in the Primary NTP server field 7 Click the Apply button Your settings are saved User Manual 133 Use the Router as a Medi...

Page 134: ...e NETGEAR USB Control Center see the ReadySHARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Ca...

Page 135: ...started link to download the ReadySHARE Printer utility setup file to your Windows based computer 4 Follow the instructions on the page to download the ReadySHARE Printer utility Install the ReadySHAR...

Page 136: ...ct buttons once the utility automatically manages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background To print a document using the...

Page 137: ...aiting to Connect Your computer is not connected to the shared printer yet 2 To print from your computer when the status shows Manually connected by another computer do the following a Click the Conne...

Page 138: ...ntrol Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows You can also change the language and specify the time out to release the printe...

Page 139: ...anguage changes Specify the USB Control Center Time Out Specify the time out to release the printer connection To specify the time out 1 Click the NETGEAR USB Control Center icon 2 Select Tools Config...

Page 140: ...You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Manage Port For...

Page 141: ...ver computer a reserved IP address See Manage Reserved LAN IP Addresses on page 57 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www rout...

Page 142: ...n The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwardi...

Page 143: ...2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The...

Page 144: ...ver on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fix...

Page 145: ...ply through the Internet to the computer or WiFi device that sent the web page request Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases An applic...

Page 146: ...ng page displays 5 Select the Port Triggering radio button The page adjusts 6 Click the Add Service button 7 In the Service Name field type a descriptive service name 8 From the Service User menu sele...

Page 147: ...gs 7 In the Port Triggering Timeout field enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because t...

Page 148: ...113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to...

Page 149: ...k the NETGEAR support site at http support netgear com for product and contact information The chapter contains the following sections Quick Tips Troubleshoot With the LEDs You Cannot Log In to the Ro...

Page 150: ...r LAN port LEDs light WiFi Settings Make sure that the WiFi settings in the computer and router match exactly The WiFi network name SSID and WiFi security settings of the router and WiFi computer must...

Page 151: ...king power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This can happen...

Page 152: ...radios are turned on You Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network check the following If you are using an Ethernet connected compute...

Page 153: ...des a fixed IP address your router requests an IP address from the ISP You can determine whether the request was successful using the ADVANCED Home page To check the WAN IP address 1 Launch a web brow...

Page 154: ...router s configuration reboot your computer and verify the DNS address You can configure your computer manually with DNS addresses as explained in your operating system documentation The router might...

Page 155: ...interface do the following When entering configuration settings always click the Apply button before moving to another page or tab or your changes are lost Click the Refresh or Reload button in the w...

Page 156: ...eply You can easily troubleshoot a network using the ping utility in your computer or workstation Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN pat...

Page 157: ...of a remote device such as your ISP DNS server If the path is functioning correctly messages display that are similar to those shown in Test the LAN Path to Your Router on page 156 3 If you do not re...

Page 158: ...uter connected to that modem If your ISP does this configure your router to clone or spoof the MAC address from the authorized computer User Manual 158 Troubleshooting Nighthawk AC2100 Smart WiFi Rout...

Page 159: ...A Supplemental Information This appendix includes technical information about your router The appendix covers the following topics Factory Settings Technical Specifications 159...

Page 160: ...admin User name case sensitive password Login password case sensitive Internet connection Use default hardware address WAN MAC address Determined by the protocol that is used for the Internet connecti...

Page 161: ...ering Main WiFi network Enabled WiFi communication See the router label SSID name WPA2 PSK AES Security See the router label WiFi passphrase North America United States Europe Europe Other continents...

Page 162: ...ain network General WiFi settings 100 nonconfigurable Radio transmission power Enabled 20 40 MHz coexistence 2346 Fragmentation length 2347 CTS RTS threshold Long Preamble Preamble mode WPS Enabled WP...

Page 163: ...1000BASE T LAN One RJ 45 port supporting 10BASE T 100BASE TX and 1000BASE T WAN Maximum WiFi signal rate complies with the IEEE 802 11 standard Note that NETGEAR makes no express or implied representa...

Page 164: ...Hz Japan 2 412 2 472 GHz 5 GHz band US 5 18 5 24 5 745 5 825 GHz Europe 5 18 5 24 GHz Australia 5 18 5 24 5 745 5 825 GHz Japan 5 18 5 24 GHz Operating frequency range WPA2 PSK WPA PSK WPA WPA2 mixed...

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