NETGEAR GS728TPPv2 Installation Manual Download Page 8

NETGEAR, Inc. 

350 East Plumeria Drive 
San Jose, CA 95134, USA

NETGEAR INTERNATIONAL LTD 

Floor 1, Building 3 
University Technology Centre  
Curraheen Road, Cork, 
T12EF21, Ireland 

Change the management mode to Insight

Note: 

Follow this procedure only if you want to change the management mode to 

NETGEAR Insight.

By default, the management mode in the device UI is set to Directly Connect to Web 

Browser Interface, which lets you configure the switch from the device UI.

To manage the switch remotely from the cloud with the NETGEAR Insight Cloud Portal or 
Insight app, change the management mode in the device UI.

1.  Open a web browser from a computer or tablet connected to the same network as 

your switch.
You can use a wired or WiFi connection. 

2. 

In the address field of your web browser, enter the IP address of the switch.

The Device UI login page displays.

If you did not yet register the switch, the Register to activate your warranty page 
displays. For more information, see 

Log in to the device UI to configure the switch

.

3.  Enter your device admin password.

PoE considerations

The PoE and PoE+ power supplied by the switch is prioritized in ascending port order 
(from port 1 to port 24, with a total power budget of 190W for model GS728TPv2 and 
380W for model GS728TPPv2.

The following table shows the standard power ranges without overrides applied, 
calculated with the maximum cable length of 328 feet (100 meters). If a device receives 

insufficient PoE power from the switch, consider using a shorter cable.

Device 
class

Compatible PoE 
standard

Class description

Maximum power 
supplied by the switch

Power delivered 
to the device

0

PoE and PoE+

Default power (full)

15.4W

0.44W–12.95W

1

PoE and PoE+

Very low power

4.0W

0.44W–3.84W

2

PoE and PoE+

Low power

7.0W

3.84W–6.49W

3

PoE and PoE+

Mid power

15.4W

6.49W–12.95W

4

PoE+

High power

30.0W

12.95W–25.5W

PoE troubleshooting

Here are some tips for correcting PoE problems that might occur:

• 

If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE 
oversubscription.

• 

For each powered device (PD) that is connected to the switch, the associated PoE LED 
on the switch lights solid green. If the PoE LED lights solid yellow, a PoE fault occurred 
and PoE halted because of one of the conditions listed in the following table. 

PoE Fault Condition

Possible Solution

A PoE-related short circuit occurred on the port.

The problem is most likely with the 
attached PD. Check the condition of the 
PD, restart the PD by disconnecting and 
reconnecting the PD, or try a shorter 
cable.

The PoE power demand of the PD exceeded the 
maximum level that the switch permits. The maximum 
level is 15.4W for a PoE connection and 30W for a 
PoE+ connection.

The PoE current on the port exceeded the 

classification limit of the PD.

The PoE voltage of the port is outside the range that 
the switch permits.

Restart the switch to see if the condition 
resolves itself. Check the condition of 
the PD, restart the PD by disconnecting 
and reconnecting the PD, or try a shorter 
cable.

Support and Community

Visit 

netgear.com/support

 to get your questions answered and access the latest 

downloads. 

You can also check out our NETGEAR Community for helpful advice at  

community.netgear.com

.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français 
canadien à 

https://www.netgear.com/support/download/

(If this product is sold in Canada, you can access this document in Canadian French at 

https://www.netgear.com/support/download/

.)  

For regulatory compliance information including the EU Declaration of Conformity, visit 

https://www.netgear.com/about/regulatory/

.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit

 https://www.netgear.com/about/privacy-policy

.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at  

https://www.netgear.com/about/terms-and-conditions

. If you do not agree, return the 

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection 
only. 

© NETGEAR, Inc., NETGEAR and the 

NETGEAR Logo are trademarks of 

NETGEAR, Inc. Any non-NETGEAR 

trademarks are used for reference 

purposes only.

3.  If you did not yet register the switch with the NETGEAR Insight app, click one of the 

following buttons:

• 

Register Your Device

: This button displays if the switch is connected to the 

Internet. You can register the switch and activate the warranty. For information 

about the many benefits of registering your switch, visit 

 

www.netgear.com/why-register/

.

• 

Enter Registration Key

: If you obtained a registration key, for example by 

registering your switch on the 

MyNETGEAR.com 

site, you can enter the key and 

then log in to the device UI.

• 

Skip Registration and Access the UI

: Registration is not mandatory, but we 

highly recommend it. If you do not register the switch within 30 days of purchase, 
your warranty entitlement might be affected.

4.  If prompted, enter the default device admin password, which is 

password

, and click 

the 

Go

 button. 

5. 

If the Change Default Password page displays, specify and confirm a new device 

admin password, click the 

Submit

 button, and log in again using your new password.

The System Information page displays. You can now configure the switch. For more 
information about configuring the switch from the device UI, see the user manual, 

which you can download by visiting 

www.netgear.com/support/

.

This is the password that you specified the first time that you logged in to the 
device UI.

4.  Click the 

Go

 button.

The System Information page displays.

5.  Select the 

NETGEAR Insight Mobile App and Insight Cloud Portal

 radio button.

6.  In the pop-up window, click the 

OK

 button.

7.  Click the 

Apply

 button.

8.  In the pop-up window, click the 

OK

 button.

Your settings are saved. 

The first time that you change the management mode to Insight, the switch is reset to its 
factory default settings, and you must configure the switch using the NETGEAR Insight 

Cloud Portal or Insight app. We recommend that you use the Insight Cloud Portal. 

Note: 

You can still log in to the device UI and access a limited menu, but instead of the 

device admin password, you now must enter the Insight network password for the Insight 
network location to which you added the switch.

Summary of Contents for GS728TPPv2

Page 1: ...tents NETGEAR GS728TPv2 or GS728TPPv2 switch Detachable power cord varies by region Rubber footpads for tabletop installation Rack mount kit for rack installation Installation guide Note For informati...

Page 2: ...afety and warranty information 1 Connect devices to the RJ 45 ports 1 24 on the switch front panel Use Category 5e Cat 5e Ethernet cables terminated with RJ 45 connectors to make Gigabit Ethernet conn...

Page 3: ...f you do not have a NETGEAR account tap Create NETGEAR Account and follow the onscreen instructions 4 Enter the email address and password for your NETGEAR account and tap LOG IN Option 1 Your switch...

Page 4: ...e address field of your web browser enter the IP address of the switch To discover the IP address of the switch use the NETGEAR Insight app or another discovery method see Use another method to discov...

Page 5: ...ght app click one of the following buttons Register Your Device This button displays if the switch is connected to the Internet You can register the switch and activate the warranty For information ab...

Page 6: ...and PoE Mid power 15 4W 6 49W 12 95W 4 PoE High power 30 0W 12 95W 25 5W This is the password that you specified the first time that you logged in to the device UI 4 Click the Go button The System Inf...

Page 7: ...PoE related short circuit occurred on the port The problem is most likely with the attached PD Check the condition of the PD restart the PD by disconnecting and reconnecting the PD or try a shorter ca...

Page 8: ...Canadian French at https www netgear com support download For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulat...

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