Tr
ou
ble
sh
ooting
10
-1
BETA
Chapter
10
Tr
oubleshooting
Th
is chapter g
ives info
rmatio
n ab
out
trou
blesho
otin
g y
ou
r FVG31
8 Pr
oSafe 80
2.1
1g
W
ireless
VPN
Fire
wall. Afte
r ea
ch problem
description,
instr
uctions are prov
id
ed
to
h
elp
you
d
iagno
se
and
solve the proble
m.
Basic Functioning
After you
turn on power
to th
e firewall, the following seque
nce
of events should oc
cur:
1.
When power is first applied, ve
rify that the P
W
R LED is on.
2.
After approximately 30
seconds, ve
rify tha
t:
a.
The
TEST L
E
D
is not lit.
b.
The
LAN
port LEDs are
lit for
an
y
loca
l ports that are connec
ted.
c.
The
Internet port
LED is lit.
If a port’
s L
E
D is lit,
a l
ink has been establis
hed to
the connected device. I
f a
LAN
por
t is
con
nected
to a 10
0 Mb
ps device, verify
th
at the po
rt’
s
L
E
D is g
reen.
If
th
e port
is 1
0 Mb
ps, the
LED will
be g
reen.
If any of these conditions does
not occur
, refer
to the appropriate following sect
ion.
Power LED Not On
If the Power and other LEDs are
of
f
wh
en your firewall
is
turned on:
•
M
ake
sure
that the
pow
er cord is prope
rly
connec
te
d to
your firewall and that the pow
er
supply adapter is properly connect
ed to a funct
ioning power outlet.
•
C
he
ck
that y
ou
are
using
th
e
12
V DC po
wer ad
ap
ter sup
plied
by
NETGEAR
for t
his p
rodu
ct.
If th
e erro
r pers
ists, yo
u h
ave
a
hard
ware
pro
blem
and
sh
ou
ld co
nta
ct te
ch
nica
l s
up
po
rt.
