For Windows, the Network Properties should have
Obtain an IP address
automatically selected
(see page 9). For Macintosh computers, the TCP/IP (or Network) control panel should be set
to
Using DHCP Server
(see page 10).
Resetting TCP/IP Properties (Windows)
If you’re on a Windows computer and are still having problems, you may try the following
procedure before contacting technical support.
Windows 98/Me
1.
Click the
Start
button and then click
Run
.
2.
Type
winipcfg
and then click
OK
.
3.
Select your Ethernet adapter.
4.
Click
Release All
and then
Renew All
.
5.
Verify that you have a valid address and click
OK
.
Windows 2000
1.
Click the
Start
button and then click
Run
.
2.
Type
CMD
and click
OK
.
3.
Type
ipconfig/release
.
4.
Type
ipconfig/renew
.
5.
Verify that you have a valid address and close the window.
Windows XP
1.
Open
My Network Places
.
2.
Click
View Network Connections
(Network Tasks).
3.
Click your enabled LAN connection.
4.
Click
Repair this connection
(Network Tasks).
5.
Verify that you have a valid address and close the window.
Note: You’ll find the TCP/IP information in the Details area.
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