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v1.0, February 2008

Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

Product and Publication Details

Model Number:

CBVG834G

Publication Date:

February 2008

Product Family:

Gateway

Product Name:

Wireless Cable Voice Gateway

Home or Business Product:

Home

Language:

English

Publication Part Number:

202-10338-01

Summary of Contents for CBVG834G

Page 1: ...202 10338 01 v1 0 February 2008 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual...

Page 2: ...t off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and rec...

Page 3: ...olan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE slenska Icelandic H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og...

Page 4: ...t the series for compliance with the regulations Voluntary Control Council for Interference VCCI Statement This equipment is in the second category information equipment to be used in a residential ar...

Page 5: ...4G Adminstrators User Manual Product and Publication Details Model Number CBVG834G Publication Date February 2008 Product Family Gateway Product Name Wireless Cable Voice Gateway Home or Business Prod...

Page 6: ...v1 0 February 2008 vi Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual...

Page 7: ...nnection 1 6 Logging In to the Wireless Voice Gateway 1 7 Connecting to the Internet and VoIP 1 9 Chapter 2 Wireless Configuration Wireless Placement and Range Guidelines 2 2 SSID and Wireless Securit...

Page 8: ...ring 3 12 Setting Up a DMZ Host 3 14 Chapter 4 Managing Your Network Gateway Status 4 1 Connection Status 4 2 Viewing and Emailing Event Logs 4 4 Restoring Factory Default Configuration Settings 4 5 R...

Page 9: ...Gateway Model CBVG834G Adminstrators User Manual ix v1 0 February 2008 Appendix A Default Settings and Technical Specifications Factory Default Settings A 1 Technical Specifications A 3 Appendix B Rel...

Page 10: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual x v1 0 February 2008...

Page 11: ...ical conventions Formats This manual uses the following formats to highlight special messages Scope This manual is written for the Voice Gateway according to these specifications For more information...

Page 12: ...owing several options according to your needs Printing a Page in the HTML View Each page in the HTML version of the manual is dedicated to a major topic Use the Print button on the browser toolbar to...

Page 13: ...of any page Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window Click the print icon in the upper left of the...

Page 14: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual xiv v1 0 February 2008...

Page 15: ...t Panel The front panel of the Voice Gateway contains status LEDs You can use the LEDs to verify connections The following table lists and describes each LED on the front panel of the Voice Gateway Fi...

Page 16: ...nd 2 Green solid Registered with the Call Agent Green blink There is an active call Green slow blink Phone is on hook registration with Call Agent is in progress Off No phones are connected to the voi...

Page 17: ...he port connector LEDs work as follows Green on The local port has detected link with a 100 Mbps device Green blinking Data is being transmitted or received at 100 Mbps Amber on The local port has det...

Page 18: ...Log in to the Gateway 5 Connect to the Internet After installation set up the wireless connection as explained in Chapter 2 Wireless Configuration Installation Requirements Before you begin make sure...

Page 19: ...r computer or router or to a USB port on your Windows based computer DO NOT connect the Voice Gateway to both the Ethernet and USB ports 1 Use the yellow Ethernet cable that shipped with the product t...

Page 20: ...nk to show activity on the Voice Gateway ports For more information about the LEDs see The Gateway Front Panel on page 1 1 If the LEDs are not lit see Chapter 5 Troubleshooting Test the Connection To...

Page 21: ...selections The admin user name has limited access Note To connect to the gateway your computer must be configured to use DHCP For instructions on how to do this see the link to Preparing a Computer f...

Page 22: ...e gateway by typing http 192 168 0 1 in the address field of your Internet browser 2 Enter the user name and password You are now connected to the gateway Advanced MAC Filtering No Yes Port Blocking Y...

Page 23: ...his screen depend on the selection in the Cable Network Settings field By default DHCP is selected as shown in the previous figure 2 Enter the Network Configuration settings and adjust the Cable Netwo...

Page 24: ...om the ISP and enter it manually If you enter an address here you should reboot your PCs after configuring the gateway Secondary DNS You can specify a secondary DNS server in this field Cable Network...

Page 25: ...Chapter 1 Installing the Gateway The wireless voice gateway should be working on your LAN before you set up the wireless features 2 Plan the location for the wireless voice gateway based on considerat...

Page 26: ...of sight access even if through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces Put the antenna in a vertical position to...

Page 27: ...tion Circle one Open System or Shared Key Choose Shared Key for more security To use Shared Key all devices in the network must be set to Shared Key and have the same keys in the same positions as tho...

Page 28: ...on page 1 4 2 Enter http 192 168 0 1 in the address field of your Internet browser Log in to the gateway with either of the default user names MSO or admin 3 From the main menu select Wireless Setting...

Page 29: ...nter a 32 character maximum name in this field The characters are case sensitive Channel The wireless channel used by the gateway The default is Channel 6 Do not change the wireless channel unless you...

Page 30: ...security See WEP Wired Equivalent Privacy Other Security Options Disable Wireless security is disabled This setting can be used to establish wireless connectivity before implementing wireless security...

Page 31: ...use encryption keys enter them These values must be identical on all computers in your network There are two ways to enter the keys Passphrase Enter a word or group of printable characters in the Pass...

Page 32: ...wireless adapter hardware and driver must also support WPA Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings To configure WPA...

Page 33: ...ter and WPA client software for instructions on configuring WPA setting To configure WPA 1 On the Wireless Settings screen select Security Option WPA 2 Enter the Security Encryption WPA settings These...

Page 34: ...ardware and driver must also support WPA2 Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings To configure WPA2 PSK 1 On the Wir...

Page 35: ...These settings are required for communication and authentication from a Radius server A secondary Radius server can be configured which is used if the primary Radius server fails Primary Radius Serve...

Page 36: ...ess Settings screen displays as shown in Figure 2 1 on page 2 4 3 Scroll down to the Wireless Card Access List and select the Turn Access Control On check box When you turn on access control the gatew...

Page 37: ...in the Connected Wireless Devices table click the radio button of that computer to capture its MAC address Specify the MAC address of the device to be added in the Add Access Filter fields The MAC add...

Page 38: ...includes Wi Fi Multimedia WMM which is a Quality of Service QoS feature This feature is enabled and the Voice Gateway uses it automatically with clients running applications that support WMM WMM QoS...

Page 39: ...Configuration 2 15 v1 0 February 2008 From the main menu under the Setup heading select Wi Fi Multimedia The Wi Fi Multimedia screen displays The default setting is Auto You can change the setting to...

Page 40: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 2 16 Wireless Configuration v1 0 February 2008...

Page 41: ...d and you can change the amount of time for the administrator login timeout NETGEAR recommends that you change these passwords to more secure passwords The ideal passwords should contain no dictionary...

Page 42: ...at your network You can view the logs here or you can use e mail notification to view the logs see Viewing and Emailing Event Logs on page 4 4 From the main menu select Logs The Logs screen displays N...

Page 43: ...off limits Allowing access to only websites domains that you specify as allowed You can block access to the Internet by a specific computer based on the hardware MAC address of that computer See Usin...

Page 44: ...ord section 2 Add keywords by entering them into the Add Keyword List An example of some Keyword applications are If the keyword XXX is specified the URL http www badstuff com xxx html is blocked If t...

Page 45: ...Domain 4 Click Apply to save your settings To delete a an entry in either the Keyword List or Domain List field 1 Select it from the list and click Remove Keyword or click Remove Domain 2 Click Apply...

Page 46: ...fault The gateway will perform stateful packet inspection SPI and protect against Denial of Service DoS attacks Ipsec Pass Through Enabled by default IPSec and PPTP traffic will be forwarded When it i...

Page 47: ...r wireless adapter To configure MAC Filtering 1 Log in to the gateway at its default LAN address by entering http 192 168 0 1 the parent user name MSO and default password of changeme or use whatever...

Page 48: ...und Rules You can use firewall rules to block or allow specific traffic passing through from one side to the other Inbound rules WAN to LAN restrict access by outsiders to private resources selectivel...

Page 49: ...down list If the service that you want to block is not in the predefined list you can add a custom service 3 Enter the range of ports that you want to block and select whether the ports are TCP UDP or...

Page 50: ...ress your local computers Before setting up Port Forwarding consider the following If the IP address of the local server PC is assigned by DHCP it may change when the PC is rebooted To avoid this you...

Page 51: ...rward and select whether the ports are TCP UDP or Both 2 If you want to change the suggested port numbers enter a new Start Port and End Port 3 From the drop down Protocol list select the protocol TCP...

Page 52: ...ed for Internet Relay Chat IRC When you connect to an IRC server the server tries to connect back on the port to do an Ident lookup Unless you have configured Port Forwarding to open that port the tra...

Page 53: ...field enter the outbound ports that will be monitored for activity This will be the trigger 3 In the Target Range field enter the inbound ports that should be forwarded when the trigger occurs 4 Sele...

Page 54: ...traffic you can have it forwarded to one computer on your network This computer is called the default DMZ host To assign a computer or server to be a DMZ host 1 From the main menu under the Advanced...

Page 55: ...nd WMM features see Guest Network on page 2 14 and Wi Fi Multimedia WMM on page 2 14 Gateway Status Under the Maintenance heading on the main menu select Gateway Status to display the following screen...

Page 56: ...this MAC address with another address when sending packets to the WAN Cable Modem Serial Number The serial number of the gateway hardware CM Certificate If the cable modem certificate is Installed it...

Page 57: ...nformation about the status of your cable service provider connection that can be used for troubleshooting The gateway goes through these steps to be provisioned 1 Acquire and lock Downstream Channel...

Page 58: ...Email section of the Event Logs screen From the main menu select Event Log The Event Log screen displays To enable emailing of logs 1 In the Contact Email Address field type the e mail address to whi...

Page 59: ...uration file in the gateway You can use Erase to restore the factory default configuration settings The default settings are listed in Factory Default Settings in Appendix A To erase the configuration...

Page 60: ...form a ping test 1 In the Target field enter the IP address of the PC that you want to ping 2 If you want to specify additional details you can set the Ping Size No of Pings and the Ping Interval 3 Cl...

Page 61: ...nder the Advanced heading on the main menu select LAN IP The LAN IP screen displays 2 Enter the following information LAN IP Address The LAN IP address that you want to assign to your gateway The defa...

Page 62: ...ress pool The default end address is 192 168 0 19 DHCP Reservation Lease Info View information about each PC that has been assigned a DHCP lease by the gateway The MAC address of the PC IP address ass...

Page 63: ...your LAN 1 Enter the MAC address of the PC for which you want to reserve an IP Address 2 Enter a free IP Address for the PC 3 CLick Add To remove a reserved IP from the DHCP Reservation Lease Info ta...

Page 64: ...provided Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 5 To make sure that you can use remote man...

Page 65: ...t period is for 30 minutes Shorter durations ensure that control points have current device status at the expense of additional network traffic Longer durations might compromise the freshness of the d...

Page 66: ...ble To save the new settings to the gateway router click Apply To disregard any unsaved changes click Cancel To update the UPnP Portmap table and to show the active ports that are currently opened by...

Page 67: ...age 5 2 I have configured the gateway but I cannot access the Internet Go to Troubleshooting the ISP Connection on page 5 3 I cannot remember the gateway s password I want to clear the configuration a...

Page 68: ...and other LEDs are off when your gateway is turned on Make sure that the power cord is properly connected to your gateway and that the power supply adapter is properly connected to a functioning power...

Page 69: ...en entering configuration settings be sure to click Apply before moving to another menu or page or your changes are lost Click the Refresh or Reload button in the Web browser The changes may have occu...

Page 70: ...ssage Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections Make sure that the LAN port LED is on If the LED is off follow...

Page 71: ...Control Panel Verify that the IP address of the gateway is listed as the default gateway as described in Preparing a Computer for Network Access in Appendix B Check to see that the network address of...

Page 72: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual 5 6 Troubleshooting v1 0 February 2008...

Page 73: ...e factory configuration settings shown in the table below Pressing the reset button for a shorter period of time will simply cause your device to reboot Feature Description Smart Wizard Enabled Gatewa...

Page 74: ...P Keys Unique for each wireless voice gateway It is printed on the product label SSID Broadcast Enabled Turn Radio On Enabled Default Channel 6 Operating Mode 802 11g and 801 11b Country Region Defaul...

Page 75: ...rough IPSec PPTP Power Adapter North America input North America input 120V 60 Hz input All regions output 15 V DC 1 2A output 15W maximum Physical specifications Dimensions 6 9 by 4 5 by 1 2 in 175 b...

Page 76: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual A 4 Default Settings and Technical Specifications v1 0 February 2008...

Page 77: ...and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Wireless Communications http documentation netgear com reference enu wireless index htm Preparing a Computer for Net...

Page 78: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual B 2 Related Documents v1 0 February 2008...

Page 79: ...ing reservation parameters 4 9 default use 4 8 reservation parameters 4 9 DMZ Host 3 14 DMZ Server as Host 3 14 DNS Relay 4 9 DNS server 1 9 1 10 E Ethernet Network Interface Card 1 4 F factory defaul...

Page 80: ...bound Rules 3 8 outbound traffic blocking of 3 9 rules 3 8 P parental controls 3 3 blocking key words 3 3 blocking Web sites 3 3 content filtering services 3 6 MAC filtering 3 7 Passphrase WEP use wit...

Page 81: ...5 1 U Universal Plug and Play See UPnP UPnP 4 11 USB host port 1 4 port location 1 3 V video conferencing setting up DMZ Host 3 14 VPN Pass Through 3 6 W Web Features 3 6 Web site blocking 3 3 Web sit...

Page 82: ...Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual Index 4 v1 0 February 2008...

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