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NETGEAR AX1800 EAX14, User Manual

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Summary of Contents for AX1800 EAX14

Page 1: ...User Manual AX1800 4 Stream WiFi 6 Mesh Extender Model EAX14 NETGEAR Inc 350 E Plumeria Drive February 2021 San Jose CA 95134 USA 202 12231 01...

Page 2: ...regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply For...

Page 3: ...g WiFi 19 Connect a device to the extender network using WPS 19 Log in to the extender after installation 19 Run the Smart Setup installation 20 Chapter 3 Extender Network Settings Enable or disable t...

Page 4: ...n 54 Back up the configuration settings 54 Restore the configuration settings 55 Return the extender to its factory default settings 56 Use the Reset button 56 Log in and reset the extender to factory...

Page 5: ...nd speed delivering tri band WiFi This chapter covers the following topics Unpack Your Extender LEDs Side panel System Requirements How the Extender Works Note For more information about the topics co...

Page 6: ...Unpack Your Extender Your package contains an extender only Figure 1 Extender package contents User Manual 6 Overview AX1800 4 Stream WiFi 6 Mesh Extender...

Page 7: ...LEDs The following table describes the LEDs Figure 2 Front panel User Manual 7 Overview AX1800 4 Stream WiFi 6 Mesh Extender...

Page 8: ...is LED indicates the a connection between the extender and a WiFi enabled computer or mobile device Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection...

Page 9: ...rough WPS You can also connect WPS enabled devices to the extender using the WPS button 2 Reset button Pressing this button resets the extender If the Reset button is pressed for at least seven second...

Page 10: ...r The extender performs two main jobs The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to how a WiFi...

Page 11: ...Install the WiFi extender Place the extender and apply power Connect to an existing WiFi network Use the extender in access point mode Connect a device to the extender network Log in to the extender...

Page 12: ...e WPA2 enterprise or WEP your extender can t connect to your router You must change your router s WiFi security setting You can connect your extender to your router s WiFi netowrk using one of these m...

Page 13: ...der and move it to a new location We recommend that the new location be about halfway between your router and the area with a poor WiFi signal 6 Power on your extender 7 Use the Router Link LED to hel...

Page 14: ...the network name and password For help with the WPS button on your WPS enabled device check the instructions or online help that came with that device Some older equipment cannot use WPS Note WPS doe...

Page 15: ...the extender to router connection is optimal Keep moving the extender to outlets closer to the router until the Router Link LED lights green 6 If the Router Link LED doesn t light green plug the exte...

Page 16: ...mple 2 4 GHz extender WiFi network MyWiFiExample 5 GHz extender WiFi network If your extender connects to the router s 5 GHz WiFi band your extender uses your router s 5 GHz WiFi settings for both its...

Page 17: ...Launch web browser 3 Enter http www mywifiext net The NETGEAR installation assistant displays 4 Follow the prompts to connect your extender to your existing router WiFi network 5 Unplug your extender...

Page 18: ...rnet cable to the Ethernet port on your computer and extender Note If you want to use an Ethernet connection you must do this before you connect your extender to your modem router or router 4 Launch a...

Page 19: ...iFi password This is the SSID and password that you set up during the installation process If you enabled the One WiFi Name feature use your router s SSID and password Connect a device to the extender...

Page 20: ...Setup to change the extender settings This is an easy way to connect the extender to a different router or to change the extender WiFi network name SSID or WiFi password To run the Smart Setup 1 Laun...

Page 21: ...er your admin user name and password and click the LOG IN button The Status page displays 4 Click the SMART SETUP button 5 Follow the prompts User Manual 21 Get started AX1800 4 Stream WiFi 6 Mesh Ext...

Page 22: ...rn off the SSID broadcast to create a hidden network Disable or enable the WiFi radios Change the WiFi speed Set up a guest WiFi network Use WPS to add a computer to the extender s WiFi network Deny a...

Page 23: ...ame feature and your router s 2 4 GHz and 5 GHz networks use different network names you cannot enable the Smart Connect feature To enable or disable the One WiFi Name feature 1 Launch a web browser f...

Page 24: ...he One WiFi Name feature If you disable this feature you can set a new SSID and password for the extender s 2 4 GHz and 5 GHz networks in the Network Name SSID and WiFi Password fields on this page 7...

Page 25: ...ress on page 65 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The extender menu...

Page 26: ...following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example ht...

Page 27: ...puters iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see...

Page 28: ...r http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find y...

Page 29: ...r more information about how to find your extender s IP address see Find the Extender s IP address on page 65 A login page displays 3 Enter your admin user name and password and click the LOG IN butto...

Page 30: ...rk section type a new network name in the Network Name SSID field 7 Click the SAVE button Your settings are saved Turn off the SSID broadcast to create a hidden network By default the extender broadca...

Page 31: ...nu displays 5 Select Settings Wireless The WiFi Settings page displays 6 In the 2 4 GHz or 5 GHz Network section clear the Broadcast the Network Name SSID check box 7 Click the SAVE button Your settin...

Page 32: ...i check box 7 Select or clear the Enable 5 GHz WiFi check box 8 Click the SAVE button Your settings are saved Change the WiFi speed When the extender s 2 4 GHz WiFi backhaul is connected to the root a...

Page 33: ...ne WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices htt...

Page 34: ...ter or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the brows...

Page 35: ...rk To allow access to the main WiFi network select the Allow guests to access My Local Network check box 7 Select a WiFi security type for the 2 4 GHz or 5 GHz guest WiFi network None An open WiFi net...

Page 36: ...thod you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your extender network is open no WiFi security is set connecting with WPS automa...

Page 37: ...tender menu displays 5 Select Do More Connect Devices WPS The Connected Devices WPS page displays 6 Leave the Push Button recommended radio button selected 7 Click the WPS button For two minutes the e...

Page 38: ...ess see Find the Extender s IP address on page 65 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Me...

Page 39: ...computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the...

Page 40: ...xtender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Window...

Page 41: ...nable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http m...

Page 42: ...owser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext...

Page 43: ...To adjust the WiFi coverage 1 Launch a web browser from a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name featur...

Page 44: ...a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of t...

Page 45: ...ur changes are saved Configure a router with advanced MAC settings to work with your extender If you enabled a WiFi MAC filter WiFi access control or access control list ACL on your router when a WiFi...

Page 46: ...rd and click the LOG IN button The Status page displays 5 Select Settings Connected Devices The Connected Devices page displays the MAC addresses and virtual MAC addresses for computers and WiFi devic...

Page 47: ...me or password Automatically adjust for daylight saving time Manually set the extender clock Set your time zone Back up and manage the extender configuration Back up the configuration settings Restore...

Page 48: ...ext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 65 A logi...

Page 49: ...If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext loca...

Page 50: ...mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If...

Page 51: ...r one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address f...

Page 52: ...p mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 6...

Page 53: ...r example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 65 A login page displays 3 Enter your admin user name and passwo...

Page 54: ...e the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywif...

Page 55: ...Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http my...

Page 56: ...want to erase the configuration and reset the extender to factory default settings To reset the extender to factory default settings you can either use the Reset button on the back panel or log in to...

Page 57: ...extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 65 A login page displays 3 Enter your a...

Page 58: ...eld of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices h...

Page 59: ...www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac comput...

Page 60: ...a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of th...

Page 61: ...s Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1...

Page 62: ...7 Click the SAVE button Your settings are saved User Manual 62 Maintain and monitor the extender AX1800 4 Stream WiFi 6 Mesh Extender...

Page 63: ...er contains the following topics FAQs Find the Extender s IP address Cannot Connect to the Extender Cannot Join a WiFi Network and Receive an Error Message Cannot access mywifiext net Cannot connect t...

Page 64: ...it to the router or access point with an Ethernet connection For more information about access point mode see Use the extender in access point mode on page 18 I am connected to NETGEAR_EXT and launch...

Page 65: ...s If you do not own a NETGEAR router see your router s documentation Note The following instructions might not apply to your NETGEAR router For more information see your NETGEAR router s user manual T...

Page 66: ...xtender does not connect to the network that you select the cause might be one of the following It is possible that you typed the WiFi network name or WiFi passowrd incorrectly Use Smart Setup see Run...

Page 67: ...r and enter the extender s default IP address which is 192 168 1 250 If this IP address does not work it is possible that your extender s IP address might have changed You can log in to your router to...

Page 68: ...you already set up your extender make sure your mobile device is connected to the new extender WiFi network that was set Your extender s WiFi network and password is the same as your router s WiFi net...

Page 69: ...6 Supplemental Information This appendix covers the following topics Factory Default Settings Technical and Environmental Specifications 69...

Page 70: ..._EXT WiFi network name SSID Disabled Security Auto1 Transmission speed Varies by region Country region 802 11a b g n ac ax Operating mode Max 600 Mbps Data rate in the 2 4 GHz band Disabled by default...

Page 71: ...S relay Network protocol and standards compatibility Dimensions 5 9 x 2 7 x 2 1 in 149 86 x 68 58 x 53 34 mm Weight 0 49 lb 222 g Physical specifications Operating temperature 32 to 104 F 0 to 40 C Op...

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