Basic Phone Usage / Features
Place a call:
Lift the handset and dial the number.
Press the speaker button and dial the number.
For calls outside NACS, dial # before the number.
Answer a call:
Lift the handset.
Press the speaker button.
End a call:
Hang up the handset.
Press the speaker button.
Place a call on hold:
While on a call, press the
Hold
soft key.
To return to the call, press
Resume
soft key.
If multiple calls on the same line are on hold, use the scroll key
to highlight the desired call before you resume.
Redial the most recently dialed number:
Lift the handset and press the
Redial
soft key.
Change between handset and speakerphone during a call:
Handset to speakerphone:
o
Press the Speaker button and hang up the handset.
Speakerphone to handset:
o
Lift the handset.
Transfer a call
During a call, press the
Trnsfer
soft key. This places the caller
on hold.
Place a call to another person.
When you hear ringing, press
Trnsfer
again, or when the party
answers
announce
the call and press
Trnsfer
. If the party
refuses the call, press the
End call
soft key, then the
Resume
soft key to return to the original caller.
Hang up.
Transfer directly to Voice Mail
During a call, press the
Trnsfer
soft key.
Press *, the extension, and press
Trnsfer
again.
Hang up.
Forward All Calls
To forward all calls to another extension:
Press the
CfwdAll
soft key. You will hear two beeps.
Enter the number to which you want to forward all your calls.
(A flashing right arrow will appear next to your phone.)
To cancel forward all calls:
Press the
CfwdAll
soft key. (The flashing arrow will no longer
display next to your phone number on the LCD.)
To forward all calls to voicemail
Press the
CfwdAll
soft key. You will hear two beeps.
Press the
Messages
soft key. The bottom of the LCD will
indicate “Forwarded to Voicemail”.
Phone Controls
To mute a call:
Press the Mute button.
To turn off mute, press Mute again (or lift the handset).
To change the volume:
Press the up or down volume key to increase or decrease the
volume of your handset, headset, or speakerphone.
To save the volume setting, press the
Save
soft key.
To change the ring type:
Press the settings button.
Press 2 to select Ring Type.
Press
the
Select
soft key to display the list of ring
types.
Use the scroll key to select a ring type.
Press
the
Play
soft key to hear a sample of the
selected ring type.
Press
Select
and then press the
OK
soft key to save
your
selection.
Press
the
Save
to exit the Settings menu.
To change the contrast of the display:
Press the settings button.
Press the
Select
soft key to select the Contrast option
on the Settings menu.
Press the
up
or
down
soft key to set the desired
intensity of the display.
Press the
OK
soft key to save your setting.
Press the
Exit
soft key.
Call History Features
To view missed calls:
Press the directories button.
Use the scroll keys to select the Missed Calls option on
the Directory menu.
Press the
Select
soft key to display the missed calls
list.
When you are finished, press the
Exit
soft key twice to
exit the Directory menu.
To speed dial a missed call, received call, or placed call:
Press the directories button.
Use the scroll keys to select the desired call history
option on the Directory menu.
Use the scroll key to select the number you want to
speed dial.
Press the
Dial
soft key to speed dial the selected
number.
Conference Calls
To place a conference call:
During a call, press the
More
soft key and then the
Confrn
soft key. This will automatically select a new
line and place the other party on hold.
Place a call to another person.
When the call connects, press
Confrn
again to add this
person to the conference call.
Repeat the 1st three steps to add users to the
conference call.
Parking a Call:
During an active call, press the
More
soft key until you
see the
Park
tab.
Press
Park
. The display shows the number to which
the call is parked.
To retrieve the parked call from any phone, dial the
Call Park number that was displayed previously.
Directory Services
Search the Phone Directory by Name
Press the
Directories
button.
Select the Corporate Directory option.
Spell the First and Last Name.
Press Search.
Turn over for Voice Mail