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Contact Information

If you have any technical difficulties with your product, please do not hesitate to contact NetComm’s Customer Support Department.

Email: [email protected]

www.netcomm.com.au

Note: NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide. For further information regarding
the advanced features of this product, please refer to the configuring sections in this User Guide or contact a Network Specialist.

NetComm Limited

ABN 85 002 490 486

PO Box 1200, Lane Cove NSW 2066 Australia

E

– [email protected]

W

– www.netcomm.com.au

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Summary of Contents for AG-200E

Page 1: ...User Guide HS960 AG 200E Wireless Hotspot and Printer...

Page 2: ...nel under the following conditions If the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not o...

Page 3: ...8 3 Configuring the HS960 19 3 1 Setting Wizard 19 3 1 1 Startup 19 3 1 2 Configuration 19 3 1 3 Internet Connection Settings 21 3 1 4 Wireless Setting 26 3 1 5 E mail Server Setting 27 3 1 6 Authenti...

Page 4: ...102 3 3 1 System 103 3 3 2 Account List 105 3 3 3 Account Log 105 3 3 4 Current User 106 3 3 5 DHCP Client 106 3 3 6 Session List 107 3 3 7 LAN Devices 107 3 4 System Tools 108 3 4 1 Configuration 10...

Page 5: ...nd feel of the login page that a subscriber will see when logging onto the Internet You can decide what the welcome message is if you want a logo on the page or if you would like the web page split in...

Page 6: ...One CD containing a User Manual Two screws for wall mount One UTP Ethernet Fast Ethernet cable Cat 5 Twisted pair AG 200E Account Generator Printer One AC Power Adapter for mini account generator pri...

Page 7: ...WPA encryption IP URL filtering Intelligent Management Note The PnP Function only can be used with TCP IP based Network 1 3 Precautions Never remove or open the cover You may suffer serious injury if...

Page 8: ...firmware upgrades this system LED will blink WAN Off Port has not established a network connection Green Port has established a valid 10 100Mbps network connection Green Blinking 10 100Mbps traffic i...

Page 9: ...to 100BaseTX networks or 10BaseT networks When connecting to a 100BaseTX network the ports operate at 100Mbps in half duplex mode or 200Mbps in full duplex mode When connecting to a 10BaseT network t...

Page 10: ...way User Guide YML857 Rev1 10 www netcomm com au 1 4 3 Connection Diagram Powerpoint Power Adaptor into PWR 5V Port WAN Port into ADSL Modem Ethernet Cable Ethernet Cable LAN Port into AG 200E Account...

Page 11: ...i Protected Access External Antenna Type 2dBi Max Dual detachable diversity antenna with reverse SMA LED Indicators One POWER LED One WAN 10 100M Link Activity LED Four LAN 10M 100M Link Activity LEDs...

Page 12: ...TP Network Time Protocol Support DDNS Marketing Cooperation Advertisement URL link Walled garden Customizable log on and log off pages Portal Page WISPr Smart Client User Accounting and Authentication...

Page 13: ...ized Management Real time Session List LAN Device Management Syslog System Subscriber LAN device E mail logs SNMP v1 v2 MIB II Private MIB System Information Table Status Report Daily Monthly System N...

Page 14: ...lied Figure 2 1 Wall Mounting Bracket Bottom of HS960 1 Install two screws on a wall according to the relative positions shown below Figure 2 2 2 Hang HS960 on the wall by sliding the two screws in th...

Page 15: ...ows 98 Second Edition NT 2000 XP Red Hat Linux 7 3 or later version MAC OS X 10 2 4 or later version Any TCP IP enabled systems like Mac OS and UNIX TCP IP protocol installed Standard phone line for x...

Page 16: ...Address from your ISP PPTP Local IP address from your ISP PPTP Local IP subnet mask from your ISP Your user name from your ISP Your password from your ISP Your PC Requirements The Static IP settings f...

Page 17: ...Ethernet cable to the AG 200E Account Generator Printer s RJ45 port 4 Ensure that your modem and computer are both switched on 5 Use the supplied cable to connect the HS960 s WAN port to the modem Ch...

Page 18: ...ess Gateway User Guide YML857 Rev1 18 www netcomm com au 2 5 POE Power over Ethernet Application Figure 2 5 POE Connection Note To use the HS960 s POE feature follow the instructions for your specific...

Page 19: ...s location box Press Enter Figure 3 1 Web Browser Location Field Factory Default 3 1 2 Configuration The HS960 menu will appear In the Username and Password field type the factory default user name ad...

Page 20: ...HS960 Wireless Gateway User Guide YML857 Rev1 20 www netcomm com au Figure 3 3 wizard set up screen Figure 3 4 System Quick View...

Page 21: ...e appropriate Internet connection type to connect to your ISP The HS960 device can work as a DHCP client This allows the device to obtain the IP address and other TCP IP settings from your ISP If your...

Page 22: ...Setting Item Default Description IP Address 0 0 0 0 Enter the IP address provided by your ISP Subnet Mask 0 0 0 0 Enter the subnet mask for the IP address Gateway IP Address 0 0 0 0 Enter the Gateway...

Page 23: ...rvice Name Empty Enter the service name provided by your ISP The service name can consist of up to 64 alphanumeric characters and is case sensitive Connect on Demand and Max Idle Time Connect on Deman...

Page 24: ...7 Rev1 24 www netcomm com au PPTP Client Point to Point Tunneling Protocol If PPTP is selected then this screen will appear Fill out all the information provided by your ISP Figure 3 8 Internet Connec...

Page 25: ...1400 MSS Maximum Segment Size specifies maximum segment size Connection ID Name Empty Enter the connection ID or connection name The connection ID Name can consist of up to 81 alphanumeric characters...

Page 26: ...Channel ID and WEP WPA encryption for wireless connections Figure 3 9 Wireless Setting Screen Item Default Description ESSID Wireless The ESSID is the unique name that is shared among all points in a...

Page 27: ...mail Server Redirect No Disables or enables email server redirect function The HS960 provides an extra Email server parameter to forward the subscriber s Email Email Server s IP address or Domain name...

Page 28: ...Description Built in Authentication No Authentication No No Authentication Yes The HS960 has inbuilt authentification software If Yes is selected accounts are generated on demand by the HS960 and the...

Page 29: ...active once activated the time expires after the physical time elapses Accumulation The subscriber can access the Internet multiple times and on multiple occasions with the one account The system wil...

Page 30: ...rator Printer and the other is non exclusive printer The exclusive printer is a portable thermal printer that is integrated with HS960 This allows the pressing of one button to generate accounts and r...

Page 31: ...reen Item Default Description Button A C 01 Defines each button s billing profile Select one billing profile by clicking in the list box Printout Number of copies to print 1 The system allows you to p...

Page 32: ...d Account Generator Setting Screen Item Default Description Password account Enter the password for web based account generator The password can consist of up to 80 alphanumeric characters and is case...

Page 33: ...u 33 Figure 3 18 Account Generator Panel Click on button to create a new account Figure 3 19 Example Account Printout Click View Account List to display current account information Figure 3 20 Account...

Page 34: ...HS960 Wireless Gateway User Guide YML857 Rev1 34 www netcomm com au Customise Printout Text This function allows you to produce custom receipts Figure 3 21 Printer Customisation Setting Screen...

Page 35: ...ssword The password can consist of up to 80 alphanumeric characters and is case sensitive Confirm Empty Enter the password of administrator for confirmation System date time YYYY MM DD HH MM SS Click...

Page 36: ...to accessing the Internet including 1 System 2 WAN LAN 3 Server 4 Authentication 5 RADIUS 6 Billing 7 Accounting 8 Credit Card 9 Keypad 10 Customization 11 Pass Through 12 Filtering 13 Share 14 Porta...

Page 37: ...YML857 Rev1 HS960 Wireless Gateway User Guide www netcomm com au 37 3 2 1 System Define the HS960 System configuration Figure 3 23 System Setting Screen Figure 3 24 System Setting Screen...

Page 38: ...twork configuration to access the Internet Layer 2 Isolation Security Enable If enable plug and play is selected you can enable Layer 2 Isolation Security function When the Layer 2 Isolation Security...

Page 39: ...Guide www netcomm com au 39 3 2 2 WAN LAN Figure 3 26 WAN LAN Setting Screen Click Apply button to save the new settings Click Apply button then Restart dialog box will appear Click Apply to restart t...

Page 40: ...ing Item Default Description IP Address 10 59 1 1 This identifies the internal LAN IP address of your HS960 Subnet Mask 255 0 0 0 Enter the subnet mask for the IP address WAN MAC Address Figure 3 29 W...

Page 41: ...re 3 32 Static IP Setting Screen Item Description IP Address Enter the IP address for the xDSL Cable connection provided by your ISP Subnet Mask Enter the subnet mask for the IP address Gateway IP Gat...

Page 42: ...sist of up to 64 alphanumeric characters and is case sensitive Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your HS960 to cut your connection with your ISP after a sp...

Page 43: ...um transmission unit size TCP MSS Setting 1400 MSS Maximum Segment Size specifies maximum segment size Connection ID Name Empty Enter the connection ID or connection name The connection ID Name can co...

Page 44: ...HS960 Wireless Gateway User Guide YML857 Rev1 44 www netcomm com au 3 2 3 Server Figure 3 35 Server Setting Screen...

Page 45: ...ddress DHCP Server IP Address Empty Enter the IP address of DHCP server DHCP Server The HS960 s DHCP server is turned on and running by default when you install it in your network DHCP Pool Starting A...

Page 46: ...HS960 Wireless Gateway User Guide YML857 Rev1 46 www netcomm com au 3 2 4 Authentication Figure 3 36 Authentication Setting Screen...

Page 47: ...60 to be managed via an external RADIUS server Wandering Wi Fi The HS960 provides Authentication for Wandering Wi Fi This feature allows the HS960 to be managed via an external RADIUS server Current U...

Page 48: ...HS960 Wireless Gateway User Guide YML857 Rev1 48 www netcomm com au 3 2 5 RADIUS Authentication Figure 3 38 Authentication Setting Screen...

Page 49: ...lso has to match with the Server setting Up to 64 characters are allowed Secondary RADIUS Server Server IP Empty Enter the IP address of RADIUS server Authentication Port 1812 Enter the authentication...

Page 50: ...description of how you want to charge your customer Figure 3 39 Billing Setting Screen Item Default Description Pre Paid Enable The subscribers can access Internet with pre defined usage time If you c...

Page 51: ...an external provider is required and the currency is Australian dollars Figure 3 41 Credit Service Setting Screen Item Default Description Service Time to Finish Time to Finish The subscriber can acc...

Page 52: ...y symbol Number of decimal places 2 Enter the number The field maximum value is 3 Tax Percentage Disable This check box is used to indicate the taxable status of the account 10 Enter the tax rate i e...

Page 53: ...eless Gateway User Guide www netcomm com au 53 3 2 7 Accounting This function allows the service provider to generate subscriber accounts Figure 3 44 Accounting Setting Screen Figure 3 45 Account Expi...

Page 54: ...s minutes days Accumulation account will be deleted after logged in 3 months Enter the number and select time unit from list box The field maximum value is 30 month days hours Printout Number of copie...

Page 55: ...ription Button A C Defines each button s billing profile Select one billing profile by clicking in the list box Print to Account Generator Printer Select a printer to print out your account Use for Di...

Page 56: ...HS960 Wireless Gateway User Guide YML857 Rev1 56 www netcomm com au Figure 3 49 PC connected Printer Printout Time to Finish Figure 3 50 Web based Account Generator Printout Accumulation...

Page 57: ...ows for the buttons on the printer to be pressed multiple times to increase the time purchased Should button B be pressed multiple times it will multiply the time purchased by the pricing structure in...

Page 58: ...count the time based on multiple button presses or to offer increased time for selected customers Figure 3 53 Example 2 Button B is pressed 7 times however setting will allow 7 amounts of time for a d...

Page 59: ...an based on Button Presses and Charge by level is enabled This allows for button combinations to be pressed to add different units of time together to get one account and receipt for the subscriber Fi...

Page 60: ...count Price Plan Setting Screen Item Default Description Charge by levels Enable Enables or disables the charge by levels function Level 1 10 This field displays the level number of charge rate Condit...

Page 61: ...ty Enter your Merchant ID This is a Merchant Identification Number that you will received from your Merchant Provider Secure Pay the maximum characters for the Merchant ID is 50 Merchant Password This...

Page 62: ...ing credit card 1 Choose Credit Card service on the login page Click Click Select Credit Card Service Figure 3 59 Login Page 2 Select Service and enter payment information Currency American Dollars Fi...

Page 63: ...ss Gateway User Guide www netcomm com au 63 3 After valid payment information has been provided the subscriber will obtain one valid account to login or the Figure 3 61 screen will appear Figure 3 61...

Page 64: ...ts including standard redirect advanced and frame format Standard For some service providers they may hope to have a customize subscriber s login page to the users This function helps them to realize...

Page 65: ...h is 80 Footnote Disable Allow the administrator to input the footnote such like Pleas Contact to our Customer Service Center EXT 141 The maximum character of the footnote is 240 Item Default Descript...

Page 66: ...is allow service provider to redirect the subscriber s browser to a specified home page Figure 3 64 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to pro...

Page 67: ...sements or announcements The maximum character allowance is 1024 Article Text Color 000000 The article text color can be a specified color For the specified text color format please views the color gr...

Page 68: ...s a default format for username and password input the Top Frame can be a specified URL to link www caesarpark com Figure 3 68 Frame Login Page Setting Screen Item Default Description Top Frame URL Li...

Page 69: ...ateway User Guide www netcomm com au 69 Logo This function allows for the uploading of a logo image file which can be shown on the standard login page and account printout of PC connected printer Figu...

Page 70: ...function allows for Information Window pop ups on a subscribers PC once they have been connected to the HS960 These pop ups include counting down remaining time and also request replenishment once ti...

Page 71: ...m au 71 Figure 3 73 Information Window Billing Type Time to Finish Figure 3 74 Information Window Super Subscriber Account Default username super password super Figure 3 75 Logout Successfully Dialog...

Page 72: ...s Gateway User Guide YML857 Rev1 72 www netcomm com au Account Printout This function allows a service provider to specify the text on the account printout Figure 3 77 Account Printout Customisation S...

Page 73: ...YML857 Rev1 HS960 Wireless Gateway User Guide www netcomm com au 73 Figure 3 78 PC connected Printer Printout Figure 3 79 Account Generator Printer Printout...

Page 74: ...4 www netcomm com au Credit Card Standard Login Page This function allows a service provider to customise the additional credit card message on the standard login page Figure 3 80 Credit Customization...

Page 75: ...com au 75 Service Selection Page This function allows the service provider to customise the additional credit card message for the standard login page Figure 3 82 Service Selection Page Setting Scree...

Page 76: ...HS960 Wireless Gateway User Guide YML857 Rev1 76 www netcomm com au Successful Page Figure 3 84 Successful Page Setting Screen Figure 3 85 Example Successful Page...

Page 77: ...857 Rev1 HS960 Wireless Gateway User Guide www netcomm com au 77 Fail Page This function allows a service provider to customise the message for the login failed page Figure 3 86 Fail Page Setting Scre...

Page 78: ...78 www netcomm com au User Agreement Page This function allows the user to design a user agreement page that the user will be presented with after successful log in Figure 3 87 User Agreement Page Se...

Page 79: ...9 3 2 10 Pass Through The passthrough function allows the administrator to add the MAC addresses of devices on the LAN that can access the internet without the requirement to have a user name and pass...

Page 80: ...be able to view This is useful to block specified Internet websites or Intranet areas Figure 3 90 Filtering Setting Screen Item Default Description Filtering Disable Enables or disables filtering func...

Page 81: ...mat such like 0050BA8D2296 Interface Wired Select the interface Share LAN resource List No The index number of share LAN device Active Disable Click on check box active or inactive the share LAN devic...

Page 82: ...ture allows for the redirecting of a subscriber s browser to a specified portal page after successful login Figure 3 93 Portal Page Setting Screen Click Apply button to save the new settings Click App...

Page 83: ...ly will send the advertisement link once after the subscriber Login Every Min s will send the advertising link every interval minutes The value range is 1 to 60 minutes Sequence Randomly Randomly Disp...

Page 84: ...e allows the administrator to list up to 10 web addesses that can be accessed without being required to log in with a username and password Yahoo www yahoo com MSN www msn com Microsoft www microsoft...

Page 85: ...c can be stored and retrieved This solves the problems if your DNS server uses an IP associated with dynamic IP addresses When the ISP assigns the HS960 a new IP the HS960 must inform the DDNS server...

Page 86: ...Update Fail DDNS Client service installed service not running Service Provider Dyndns org www dyndns org Select a DDNS service provider by clicking in the list box Note Before configuring the DDNS se...

Page 87: ...evice name The maximum character of the device name is 20 Virtual Port 0 The virtual port number valid range is 60001 to 60050 or 5900 to 5910 Device IP Address Empty Enter the IP address of the LAN d...

Page 88: ...57 Rev1 88 www netcomm com au 3 2 18 Syslog This function allows the device to transmit event messages to your syslog server or your email address for remote monitoring and troubleshooting Syslog Sett...

Page 89: ...maximum allowed characters length is 50 SMTP Port 25 The SMTP port allowed range is 25 or 2500 to 2599 E mail SMTP Server needs to check my account Disable If your SMTP server requires authentication...

Page 90: ...HS960 Wireless Gateway User Guide YML857 Rev1 90 www netcomm com au Log Categories Figure 3 100 Log Settings Screen...

Page 91: ...bscriber Wireless Association Information 60 minutes A log including wireless associated users information will be sent according to specified interval time Format Id Mac Address Wireless Association...

Page 92: ...plenished Logout Idle Timeout Account Expired Deleted If the type of Subscriber Trace is Super the Username will be and S N will be Usage time 00 59 59 example Subscriber Trace Relationship Type Event...

Page 93: ...ing profile name Name Usage time 00 59 59 example Billing profile information index name Payment Cash Credit Card LAN Devices Management Category LAN Devices Information 60 minutes A log including cur...

Page 94: ...r and send the collected information in text format file to specified TFTP server Figure 3 101 Session Trace Setting Screen Item Default Description Session Trace Disable Disables or enables session t...

Page 95: ...vents users from consuming a disproportionately large amount of bandwidth so every user gets a fair share of the available bandwidth Figure 3 102 Bandwidth Setting Screen Item Default Description Band...

Page 96: ...ult Description Auto connect at Start up Always connect Disable Enable the check box to automatically establish the PPTP connection PPTP Server IP address Empty Enter the PPTP server IP address provid...

Page 97: ...umbers are 162 default 16200 16299 This Port setting is useful for remote control via NAT network Trap Port 162 Configuration Community Name public private Every unit with SNMP enable must be configur...

Page 98: ...HS960 Wireless Gateway User Guide YML857 Rev1 98 www netcomm com au 3 2 23 Wireless Figure 3 105 Wireless Setting Screen...

Page 99: ...ers are from 0 to 65535 Share Secret Key Empty Enter the RADIUS secret key WEP Encryption Wired Equivalent Privacy Encryption Encryption 64 bit The HS960 supports 64 bit or 128 bit WEP encryption Mode...

Page 100: ...s you to select a long short or dynamic preamble type Authentication Method Open System Select Open System Shared Key or both Open System Allows any device to authenticate and then attempt to communic...

Page 101: ...YML857 Rev1 HS960 Wireless Gateway User Guide www netcomm com au 101 3 2 24 Account Generator Figure 3 106 Account Generator Printer Setting Screen Figure 3 107 Application...

Page 102: ...YML857 Rev1 102 www netcomm com au 3 3 System Status Display HS960 system basic status including 1 System 2 Account List 3 Account Log 4 Current User 5 DHCP Clients 6 Session List 7 LAN Devices Figur...

Page 103: ...System Information Menu displays current system basic information including the service connection message host name LAN WAN DHCP Configuration DNS E mail Redirection SSL Certificate network traffic...

Page 104: ...HS960 Wireless Gateway User Guide YML857 Rev1 104 www netcomm com au Figure 3 110 System Status Screen...

Page 105: ...u can display a list of all the account information on this device This table includes the username password usage time time created login time expiration time and status Figure 3 111 Account List 3 3...

Page 106: ...n subscribers status It allows the service provider to disconnect subscribers Figure 3 113 Current User List Figure 3 114 Current User List super account Figure 3 115 Current User List No Authenticati...

Page 107: ...List The remote site administrator could monitor the real time usage status of HS960 via this page Figure 3 117 Session List Screen 3 3 7 LAN Devices You can manage all devices by clicking on device...

Page 108: ...stem Tools This allows service provider or administrator to process Firmware upgrade change password and backup or restore configuration 1 Configuration 2 Firmware 3 Boot Code 4 System Account 5 SSL C...

Page 109: ...Name Empty Enter the file name in the File Name field Restore Click it to restore your system configuration Local PC File Path Empty Enter the file pathname of the system configuration file in the Loc...

Page 110: ...new firmware users must save the configuration file for restore configuration parameters of the device 2 Do not turn the power off during the upgrade process This will damage the unit Scheduled Firmwa...

Page 111: ...YML857 Rev1 HS960 Wireless Gateway User Guide www netcomm com au 111 3 4 4 System Account Use the System Account screen to change the system accounts Figure 3 124 System Account Setting Screen...

Page 112: ...location box Press Enter Figure 3 125 Web Browser Location Field Factory Default 2 The HS960 configuration main menu will appear Enter admin default as the Username and admin default as the password a...

Page 113: ...ion box Press Enter Figure 3 128 Web Browser Location Field Factory Default 2 The HS960 configuration main menu will appear Enter account as the Username and account as the password and click Login Fi...

Page 114: ...menu will appear Enter supervisor as the Username and supervisor as the password and click Login Figure 3 132 Supervisor Account Login Screen 3 After a valid user name and password have been provided...

Page 115: ...ed CA certificate into the HS960 Figure 3 134 SSL Certificate Download Setting Screen Note The password field must the same as the CA s registered password 3 4 6 Ping Command The Ping function can che...

Page 116: ...ting correctly you can choose this option to display the restart HS960 screen Clicking the apply button restart the HS960 with all of your settings remaining intact Figure 3 136 Restart Screen 3 4 8 L...

Page 117: ...ding that which may cause undesired operation This equipment has been test and found to comply with the limits for a computing device pursuant to Part 15 of the FCC Rules These limits are designed to...

Page 118: ...for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and ca...

Page 119: ...product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit includi...

Page 120: ...Comm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide For further information regarding the advanced features of this product please...

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