NetComm Wireless NTC-3000-01 User Manual Download | Manualshive

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NTC-3000 Series

www.netcommwireless.com

NTC 3000 Series – M2M Serial Modem

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Using a terminal emulator such as HyperTerminal and the AT command Reference Guide, the NTC-3000 Series router can be configured to perform customised operations. Please
refer to the Supported AT Command Reference Guide available on the NetComm Wireless website at

http://www.sierrawireless.com

for more information on the functions available.

If you are unable to type

at

, check that you have selected the correct COM port for the NTC-3000. Alternatively, try to open a connection using a physical COM port with a DB9

serial/power adapter cable attached.

Open AT Application Framework

The NetComm Wireless NTC-3000 Series Routers support the Open AT Application Framework. The Open AT application framework consists of an M2M specific operating system,
libraries and development studio allowing the accelerated creation of embedded M2M applications and sharing of processing resources.

To begin developing M2M applications, download the Open AT Application Framework on the Sierra Wireless developer website at

http://developer.sierrawireless.com/OpenAT/download

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Summary of Contents for NTC-3000-01

Page 1: ...N NTC 300 U 00 Serie ser s M2M r Gu M Serial ide Modem ...

Page 2: ...s Limited is subject to change end of its useful life it ed in the packaging ong with your househ environment wing products tallation and Establis nAT Custom Applicat ved Wireless Limited No without notice t must be taken to a r and the parts that ma old waste You may b DOCUMENT shing a Mobile broad tion section based on o part of this docume recycling centre and ake up this device ca be subject t...

Page 3: ...NTC 3000 Series www netcommwireless com NTC 3000 Series M2M Serial Modem 3 1 3 Corrected RJ 45 to DB9 Serial Power Adapter Cable diagram 27 11 2013 Table 1 Document Revision History ...

Page 4: ...band connection 18 Using the Mini USB port 18 Using the RJ 45 connector 20 Communicating with an NTC 3000 Series Modem 27 Dumb Terminal 27 Open AT Application Framework 29 NetComm Wireless Open AT Custom Application 30 Command List 30 General Operation 43 Technical Data 48 Mini USB Connector 48 RJ 45 Connector 49 RJ 45 to DB9 Serial Power Adapter Cable 49 Electrical Specifications 50 Environmental...

Page 5: ... provides a warning provides relevant info onfiguring the NTC 30 d by system integrato gies such as dialup m rogram such as Hyp manual ormation 000 Series device via ors or experienced ha modems AT comman erTerminal a serial a a terminal emulatio ardware installers wh nds and legacy data port an appropriate n program such as H ho are comfortable w collection devices power supply and a HyperTermina...

Page 6: ...king it suitable for enance of your electro ly should be perform ter to avoid fire or sh mely hot or cold area 5 C at they are not likely to of the power source evice Never apply ch to return the product ensure it is securely Care r a variety of remote ronic device the follo med by trained person ock hazard Avoid ex as Ensure that the de o be stepped on or h e match the requirem hemical cleaners o...

Page 7: ...upport netcommwireless com Product Features The NTC 3000 Series is a reliable solution for cost effective deployment in any data telemetry environment Designed for reliable performance and universal installation it provides 3G data connectivity for M2M applications enabling remote monitoring control management and reporting of industrial and commercial equipment The small and rugged form factor is...

Page 8: ...ing green Data is moving across the 3G connection Table 2 LED Indicators Physical Dimensions The following page lists the physical dimensions of the NTC 3000 Series as well as the physical dimensions of the mounting bracket which can be used to attach the NTC 3000 Series to a Type O DIN Rail or to provide a wall ceiling mount Figure 1 NTC 3000 Series Dimensions Figure 2 NTC 3000 Series Mounting Br...

Page 9: ...orking Requires th modem may be powere le 5 Integrated De rCard Watcher applic FUNCT ace via a standard Window The serial modem may al cable Refer to the Technic ace via a virtual COM port f hat the SWI driver and 3G w ed from the Mini USB port evices cation are available f ION s modem for AT command so be powered from this in al Data section of this man for AT command communic watcher application...

Page 10: ...hat the NTC 3000 is not connected to the power cable before proceeding 1 Push the small yellow button besides the SIM card holder Figure 3 Accessing the NTC 3000 SIM Card Slot 2 Insert the SIM card into the holder with the golden SIM conductor pins facing up Figure 4 Inserting a SIM Card into the NTC 3000 SIM Card Holder ...

Page 11: ...s modem is as simple as bending the mounting bracket to snap into place on the Type O Top Hat DIN rail This holds the NTC 3000 series modem in place securely Alternatively the mounting bracket can be screwed onto a wall to provide a permanent fixture DIN rail mounting The NTC 3000 Series mounting bracket has been designed to fit a TS 35 Type O DIN rail with a 25mm core 1 Bend Flex the mounting bra...

Page 12: ...re 7 Securing the NTC 3000 Mounting Bracket to the DIN Rail Wall Mounting 1 Select a position on the wall where you would like to mount the NTC 3000 Series modem Attach the mounting bracket to the chosen wall or ceiling by using the 4 screw holes screws not included 2 Once the bracket is attached to the DIN rail slide the NTC 3000 Series modem into the mounting bracket to securely fix it in place ...

Page 13: ...connector o ower cable into the RJ apter to the DC powe e to use the mini USB cables computer ower adapter cable 8 Connecting the R of the NTC 3000 J 45 socket of the NT er jack 2 1mm barrel B and Serial connectio RJ 45 Ethernet Po TC 3000 and then plu l of the RS 232 data on concurrently Mak ower Cable to the N ug the serial port e power cable and the ke sure any open con TC 3000 nd into the COM ...

Page 14: ...NTC 3000 Series M2M Serial Modem 14 www netcommwireless com ...

Page 15: ...d the AirC the installation wizar ure 9 AIrCard Wat agree with the terms hange button and ch IrCard Watcher Inst a virtual COM port T ter the AirCard Watc d includes the driver duct m2m ntc 3000 o ation on Windows XP until the AirCard Watc Card Watcher applica rd The AirCard Watc tcher InstallShield W s of the agreement se hoose the location to tallShield Wizard En The NTC 3000 Series cher applica...

Page 16: ...icate wit Figure t listed please reboo ware and when it has f re 11 AIrCard Wat Device Manager for e Panel option Manager button ke note of the COM p th the modem via a te e 12 NTC 3000 USB t your computer and finished the InstallSh tcher InstallShield W extra COM ports To c port number of the Si erminal emulator In t B Driver Installation attempt the installati hield Wizard Comple Wizard Complete...

Page 17: ...NTC 3000 Series www netcommwireless com NTC 3000 Series M2M Serial Modem 17 ...

Page 18: ...nnect b ns he left and then click Mobil rCard Watcher appli USB cable The AirC click SEND Figure ation will be displayed Figure 14 utton to establish a c to add a new p e bro cation to establish an Card Watcher applica 13 SIM locked PIN d AirCard Watcher M connection immediate profile Enter a Profile oadba n internet connection ation should automat N Prompt Main Screen ely if the software wa e Nam...

Page 19: ...tion selected use the Default Profile drop down list on the right side of the screen to select the profile you created and click OK Figure 16 AIrCard Watcher Options Profiles Options 6 Click Connect to connect to the mobile broadband network When you are connected the Connect button changes to a Disconnect button Figure 17 AirCard Watcher Application Connected ...

Page 20: ...tion detect my modem I nnector o the internet and pro milar steps can be us el Options ns window click Add will select it from a Fig ovide networking usin sed in other operating Figure 18 Contro d list and then click Ne gure 19 Add Hardw ng a standard serial m g systems rol Panel Phone an ext ware Wizard Don t modem driver Exam nd Modem Options t Detect Modem Op ple screenshots are s tion shown be...

Page 21: ...lect Next In the e Figure 21 r and click Finish on t ure 22 Add Hardw nitialisation string to p and Modem menu ps modem from the lis ware Wizard Stand example screenshot Add Hardware Wiz the final screen of th ware Wizard Mode pass the APN informa and click Properties st and click Next dard 33600kbps Mo below the NTC 3000 zard COM1 e wizard em Installed Success ation required by you s dem 0 is con...

Page 22: ...el then New Connectio ype the following initi apn ame e g for Telstra y Figure 24 S then double click o on Figure 23 Phone alization commands you would type at Standard 33600kbps n Network Connectio e and Modem Optio in the Extra initializa cgdcont 1 s Modem Propertie ons ons Modems Tab ation commands field IP telstr s Extra initializatio ra internet on commands www netcommwireles ss com ...

Page 23: ... Connections New Connection 12 The New Connection Wizard is displayed Click Next to begin Figure 26 New Connection Wizard Welcome Screen 13 Select Connect to the Internet and click Next Figure 27 New Connection Wizard Connect to the internet 14 Select Setup my connection manually and click Next ...

Page 24: ...ew Connection Wizard Set up my connection manually 15 Select Connect using a dial up modem and click Next Figure 29 New Connection Wizard Connect using a dial up modem 16 Enter a name for the ISP or connection and click Next Figure 30 New Connection Wizard Connection Name ...

Page 25: ... Number 18 Select For my use only and click Next Figure 32 New Connection Wizard My use only 19 If the service from your wireless service provider requires authentication please enter a username password into the relevant fields Your service provider can provide this information if they are required Click Next Figure 33 New Connection Wizard Username and Password ...

Page 26: ... com 20 Click Finish Figure 34 New Connection Wizard Complete Screen 21 When you click Finish the connection window opens prompting you to establish a connection Click Dial to begin using your NTC 3000 network connection Figure 35 Connect to Dial up Prompt ...

Page 27: ... to the Accessories item and then Communications 2 Click on the HyperTerminal item 3 Enter a name for the connection profile for example NTC 3000 and click OK 4 On the Connect to window use the Connect using dropdown menu to select the virtual COM port which was created by installing the AirCard Watcher or the COM port to which the modem is connected if using the DB9 serial power adapter cable See...

Page 28: ... Serial Modem 28 www netcommwireless com The terminal window display indicates that a connection is open to the NTC 3000 Series This can be confirmed by entering the command at and receiving the response OK as shown below ...

Page 29: ...ve selected the correct COM port for the NTC 3000 Alternatively try to open a connection using a physical COM port with a DB9 serial power adapter cable attached Open AT Application Framework The NetComm Wireless NTC 3000 Series Routers support the Open AT Application Framework The Open AT application framework consists of an M2M specific operating system libraries and development studio allowing ...

Page 30: ...n mode x an option number he currently configure disabled tcp client tcp server udp client o TCP client mode en 1 eless O Open AT custom ap s specific to this app GPRS connections on will cause the Net the Serial to TCP gateway efault mode The NTC 3000 00 accepts incoming IP co 00 transfers UDP data betw mm Wireless Open AT ed operation mode nter Open pplication This applic plication These comm tC...

Page 31: ...xxxx xxxx Usage 2 To retrieve the currently configured username and password AT USER_PASS Help AT USER_PASS Options username the user name for the broadband account password the password for the broadband account Example To configure the username as user1 and password as testpass enter AT USER_PASS user1 testpass AT SERIAL_BAUD Description Sets the baud rate used for communication between the mode...

Page 32: ...NTC 3000 Series M2M Serial Modem 32 www netcommwireless com ...

Page 33: ...op 2 8 data 1 parity 1 stop 3 8 data 1 stop default value 4 7 data 2 stop 5 7 data 1 parity 1 stop 6 7 data 1 stop Example To set the serial format to 8 data 2 stop enter AT SERIAL_FORMAT 1 AT SERIAL_FLOW Description Sets the flow control used for communication between the modem and the connected device Usage 1 To set the flow control AT SERIAL_FLOW x Where x is an option number Usage 2 To retriev...

Page 34: ...Client mode this command will set the UDP server IP address and remote port number If a remote UDP socket wants to send back data it must use this port number Usage 1 To set the server IP address and port AT SERVER xxx xxx xxx xxx yyyyy Where xxx xxx xxx xxx is the server IP address and yyyyy is the port number Usage 2 To set the server hostname and port AT SERVER xxxx yyyyy Where xxxx is the host...

Page 35: ...NTC 3000 Series www netcommwireless com NTC 3000 Series M2M Serial Modem 35 AT SERVER testhost domain com 8888 ...

Page 36: ...age To save settings to the onboard flash memory AT SAVE 1 Example To save settings to the onboard flash memory enter AT SAVE 1 Then enter AT CFUN 1 to perform a reboot so that the new settings take effect AT CFUN Description This is a standard AT command which resets the device Usage To reset the device AT CFUN 1 AT SMS_DIAGNOSTICS Description Sets the status of the SMS Diagnostics feature on the...

Page 37: ...ple To set the password to 1234 enter AT SMS_PASSWORD 1234 AT SMS_ACK Description Sets the status of the SMS acknowledgement feature When enabled the NTC 3000 sends a reply SMS to inform whether the command was successful Usage 1 To configure SMS acknowledgments AT SMS_ACK x Where x is an option number Usage 2 To retrieve the SMS acknowledgment status AT SMS_ACK Help AT SMS_ACK Options 0 disabled ...

Page 38: ... is the hexadecimal code for the carriage return character and yy is the hexadecimal code of the line feed character Help AT EOL Example To configure the carriage return and line feed characters to D and A enter AT EOL 0x0D 0x0A AT CHAR_TIMEOUT Description By default data received from the serial interface is buffered for 1 100ms This can be changed to a value up to 65535 seconds expressed as a fa...

Page 39: ...NTC 3000 Series www netcommwireless com NTC 3000 Series M2M Serial Modem 39 AT CHAR_TIMEOUT 10 ...

Page 40: ...TC 3000 is operating in TCP or UDP client mode and the connection with the server is down the application will try for the AT TCP_RETRY number of times to re establish the connection with the server then it will wait for the specified TCP_TIMEOUT period and try again The minimum value is 0 which will cause the NTC 3000 to retry the connection until a connection is made while the maximum value is 1...

Page 41: ... AT SERIAL_PARITY 4 AT SERIAL_FLOW 0 AT CHAR_TIMEOUT 8 seconds AT TCP_TIMEOUT 10 AT TCP_RETRY 0 Infinite AT DYN_ENABLE 0 AT DYN_HOST AT DYN_USER AT DYN_PASS Usage AT FACTORY_RESET 1 Help AT FACTORY_RESET AT SERIAL_ON_START Description This command configures whether the serial port initialises on power up or initialises when there are active connections Usage AT SERIAL_ON_START x where x is an opt...

Page 42: ...dress update Note The only dynamic DNS service supported at this time is www dyndns org Usage AT DYN_HOST XXXX where XXXX is the hostname of the dynamic DNS service Example To instruct the NTC 3000 to use testuser dyndns org as the dynamic DNS hostname to perform an IP address update enter AT DYN_HOST testuser dyndns org AT DYN_USER Description Configures the username for the dynamic DNS service U...

Page 43: ...up an IP address will be issued to the NTC 3000 The application can then switch to one of the following modes TCP client mode TCP server mode UDP client mode The application can switch to any of these modes by AT command or remotely through SMS The serial port can be initialized while GSM GPRS registration in progress If the flash configuration area is empty the default parameters are loaded The d...

Page 44: ...S commands that may be used 1 get status 2 get settings 3 get version 4 get force_reset 5 get serial_on_start 6 execute reboot 7 execute save 8 execute pdpcycle 9 execute pdpdown 10 execute pdpup 11 set apn 12 set pdpauth 13 set smspassword 14 set pad 15 set server 16 set dyn_enable 17 set dyn_host 18 set dyn_user 19 set dyn_pass 20 set serial_on_start 21 set force_reset get status The NTC 3000 se...

Page 45: ...ngs to on board flash memory execute pdpcycle Instructs the NTC 3000 to stop the current PDP session and reconnect it execute pdpdown Instructs the NTC 3000 to stop the active PDP session execute pdpup Instructs the NTC 3000 to connect the PDP set apn xxxxx Sets the APN used to connect to the PDP session The new APN will take effect after performing the execute pdpcycle command This new APN won t ...

Page 46: ...NTC 3000 Series M2M Serial Modem 46 www netcommwireless com ...

Page 47: ...n this value is set to 0 the dynamic DNS feature is disabled set dyn_host xxx Sets the Dynamic DNS hostname set dyn_user xxx Sets the Dynamic DNS username set dyn_pass xxx Sets the Dynamic DNS password set serial_on_start 0 1 When this value is set to 1 the NTC 3000 enables the serial port when the unit boots up When this value is set to 0 the NTC 3000 will not start the serial port on boot set fo...

Page 48: ...45 port incl DB9 adapter for serial RS 232 connections 1x Mini USB console port Windows driver available SIM Card Reader Lockable tray supports standard USIM SIM Antenna connector 1x SMA LED Indicators Power 3G Status Operating Temperature Normal 40 85 C Power input 5 36 V DC via RJ 45 port Dimensions Weight 74 x 57 x 24 mm 84g w o mounting bracket and antenna Regulatory Compliancy A Tick CE NTC 3...

Page 49: ...voltage 5VD Data Carrier Dete Data Terminal Rea Common Ground Serial Data out Serial Data in Request Ready to Clear to Send ble 8 RJ 45 Conne le ection cable that ship 5 to DB 9 Serial Pow RJ45 2 Data Carr 5 Serial Dat 6 Serial Dat 3 DTR 4 Common Not Used 7 Request t 8 Clear to S Not Used 1 Red Wire sing the pin layout sh nnector DESCRIPTION DC 36VDC ct ady o Send ctor Pin Outs ps with the NTC 300...

Page 50: ...from both ends The DCD Data Carrier Detect line is permanently set to one state i e in the high state at the connector GND at the chip Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop It is recommended that the NTC 3000 be powered using a 12VDC 1 5A power supply Environmental Specifications Tolerances The industrial enclo...

Page 51: ...u are utilising h response from rror codes in the AT C performing the above e and that may be encount NTC 3000 h the power supply an 000 are illuminated device is set to use th he power supply for commands to the NTC e not changed since ore information on en cted to an appropriate he power supply for cient 3G signal streng e 3G coverage cument for more info NTC 3000 has the correct syntax the NTC ...

Page 52: ... f 115200 8 data bits s support circuit and C 3000 series suppo used to connect to le quires Windows XP SP hernet RJ 45 cable s a serial connection port pin out diagram i es NTC 3000 Series from G serial modem how P clients and TCP ser oad and download fi erver erver or multiple recipients ss s WIPSOFT Refer C 3000 Series termine the current c 1 stop bit no parity packet switched dat orts only Pac...

Page 53: ...History 3 Table 2 LED Indicators 8 Table 3 Device Dimensions 8 Table 4 Mounting Bracket Dimensions 8 Table 5 Integrated Devices 9 Table 6 Technical Specifications for the NTC 3000 Series 48 Table 7 Mini USB Connector Pin Outs 48 Table 8 RJ 45 Connector Pin Outs 49 Table 9 RJ 45 to DB 9 Serial Power Connector Pin Outs 50 ...

Page 54: ...nications Commission Notice United States Before a wireless device model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure FCC regulations This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not caus...

Page 55: ...trique subi même si le brouillage est susceptible d en compromettre le fonctionnement This Class B digital apparatus complies with Canadian CAN ICES 3 B NMB 3 B Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada IMPORTANT NOTE IC radiation exposure statement This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This...

Page 56: ...ons for disposal of electronic products Do not operate the device where ventilation is restricted Installation and configuration should be performed by trained personnel only Do not use or install this product near water to avoid fire or shock hazard Avoid exposing the equipment to rain or damp areas Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or ha...

Page 57: ...ies These requests are designed to prevent possible interference with sensitive medical equipment Interference in cars Please note that because of possible interference to electronic equipment some vehicle manufacturers forbid the use of devices in their vehicles unless an external antenna is included in the installation Explosive environments Petrol stations and explosive atmospheres In locations...

Page 58: ...that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures a Change the direction or relocate the receiving antenna b...

Page 59: ...in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes other than that for which it is sold or in any way...

Page 60: ...NTC 3000 Series M2M Serial Modem 60 www netcommwireless com Phone 61 0 2 9424 2070 Fax 61 0 2 9424 2010 Email sales netcommwireless com technicalsupport netcommwireless com ...

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