Related information
NetApp Documentation: SANtricity Storage Manager
Setting up SANtricity Storage Manager
After accessing SANtricity Storage Manager, you can use it to configure hardware settings.
Typically, you configure these settings before deploying the appliance as a Storage Node in a
StorageGRID grid.
Steps
1.
2.
Verifying receipt of AutoSupport
on page 49
3.
Configuring email and SNMP trap alert notifications
4.
Setting passwords for SANtricity Storage Manager
Configuring AutoSupport
The AutoSupport tool collects data in a customer support bundle from the appliance and
automatically sends the data to technical support. Configuring AutoSupport assists technical support
with remote troubleshooting and problem analysis.
Before you begin
•
The AutoSupport feature must be enabled and activated on the appliance.
The AutoSupport feature is activated and deactivated globally on a storage management station.
•
The Storage Manager Event Monitor must be running on at least one machine with access to the
appliance and, preferably, on no more than one machine.
About this task
All of the data is compressed into a single compressed archive file format (
.7z
) at the location you
specify.
AutoSupport provides the following types of messages:
Message types
Description
Event messages
•
Sent when a support event on the managed appliance occurs
•
Include system configuration and diagnostic information
Daily messages
•
Sent once every day during a user configurable time interval in the
local time of the appliance
•
Include the current system event logs and performance data
Weekly messages
•
Sent once every week during a user configurable time interval in the
local time of the appliance
•
Include configuration and system state information
Steps
1. From the Enterprise Management Window in SANtricity Storage Manager, select the Devices
tab, and then select Discovered Storage Arrays.
48 | Hardware Installation and Maintenance Guide for SG5600 Appliances
Summary of Contents for StorageGRID SG5600 Series
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