NetApp NS224 Instructions Manual Download Page 1

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Maintain

ONTAP Systems

NetApp
November 23, 2021

This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/ns224/service-replace-boot-
media.html on November 23, 2021. Always check docs.netapp.com for the latest.

Summary of Contents for NS224

Page 1: ... ONTAP Systems NetApp November 23 2021 This PDF was generated from https docs netapp com us en ontap systems ns224 service replace boot media html on November 23 2021 Always check docs netapp com for the latest ...

Page 2: ... 1 Replace a DIMM NS224 shelves 4 Hot swap a drive NS224 shelves 7 Replace a fan NS224 shelves 10 Hot remove a shelf NS224 shelves 13 Replace an NSM module NS224 shelves 17 Hot swap a power supply NS224 shelves 21 Replace the real time clock battery NS224 shelves 22 ...

Page 3: ... you must replace the NSM module Replace an NSM module NS224 shelves You need a Phillips 1 screwdriver The screw used to secure the boot media to the board requires a Phillips 1 screwdriver using a different type of screwdriver could strip the screw The shelf s partner NSM module must be up and running and be cabled correctly so that your shelf maintains connectivity when you remove the NSM module...

Page 4: ... steps to replace the boot media Replacing the boot media in an NS224 drive shelf Steps 1 Properly ground yourself 2 Disconnect the cabling from the NSM module that contains the FRU that you are replacing a Disconnect the power cord from the power supply by opening the power cord retainer and then unplug the power cord from the power supply Power supplies do not have a power switch b Disconnect th...

Page 5: ...ket until it is seated squarely and completely in the socket You can hold the boot media by placing your thumb and forefinger on the side edges at the notched end Make sure that the side with the heat sink is facing up When correctly seated and when you let go of the boot media the notched end of the boot media is angled up away from the board because it is not yet secured with the screw e Gently ...

Page 6: ... Additionally both NSM module port LNK green LEDs illuminate If a LNK LED does not illuminate reseat the cable 10 Verify that the attention amber LEDs on the NSM module containing the failed boot media and the shelf operator display panel are no longer illuminated It can take between 5 to 10 minutes for the attention LEDs to turn off This is the amount of time it takes the NSM module to reboot and...

Page 7: ... 30 minutes You can turn them off by entering the same command but using the off option When you unpack the replacement DIMM save all packing materials for use when you return the failed DIMM If you need the RMA number or additional help with the replacement procedure contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific You c...

Page 8: ...ocated on the board next to the DIMM slot illuminates The LED for the faulty DIMM remains illuminated for 10 minutes after you remove the NSM module from the shelf 6 Replace the faulty DIMM a Note the orientation of the DIMM in the slot so that you can insert the replacement DIMM using the same orientation b Eject the DIMM from its slot by slowly pushing apart the ejector tabs at both ends of the ...

Page 9: ...nto the shelf and flush with the edges of the shelf 9 Reconnect the cabling to the NSM module a Reconnect the storage cabling to the same two NSM module ports Cables are inserted with the connector pull tab facing up When a cable is inserted correctly it clicks into place b Reconnect the power cord to the power supply and then secure the power cord with the power cord retainer When functioning cor...

Page 10: ...on Package DQP installed before hot swapping a drive Having the current version of the DQP installed allows your system to recognize and use newly qualified drives This avoids system event messages about having noncurrent drive information and prevention of drive partitioning because drives are not recognized The DQP also notifies you of noncurrent drive firmware NetApp Downloads Disk Qualificatio...

Page 11: ...modules in the HA pair You manually assign drive ownership and then reenable automatic drive assignment later in this procedure a Verify whether automatic drive assignment is enabled storage disk option show You can enter the command on either controller module If automatic drive assignment is enabled the output shows on in the Auto Assign column for each controller module b If automatic drive ass...

Page 12: ...rough step 7 9 If you disabled automatic drive assignment in step 1 manually assign drive ownership and then reenable automatic drive assignment if needed a Display all unowned drives storage disk show container type unassigned You can enter the command on either controller module b Assign each drive storage disk assign disk disk_name owner owner_name You can enter the command on either controller...

Page 13: ...he same command but using the off option When you unpack the replacement fan save all packing materials for use when you return the failed fan If you need the RMA number or additional help with the replacement procedure contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific You can use the following video or the written steps t...

Page 14: ... the failed fan remains illuminated for 10 minutes after you remove the NSM module from the shelf 6 Replace the failed fan a Remove the failed fan by firmly grasping the sides where the blue touch points are located and then lift it vertically to disconnect it from the socket b Insert the replacement fan by aligning it within the guides and then push down until the fan module connector is fully se...

Page 15: ...an and the shelf operator display panel are no longer illuminated The NSM module attention LEDs turn off after the NSM module reboots and no longer detects a fan issue This can take three to five minutes 11 Verify that the NSM module is cabled correctly by running Active IQ Config Advisor If any cabling errors are generated follow the corrective actions provided NetApp Downloads Config Advisor Hot...

Page 16: ...minated for 30 minutes You can turn them off by entering the same command but using the off option After disconnecting a shelf from non dedicated RoCE capable ports on board the controllers on RoCE capable PCIe cards a combination of both or on I O modules you have the option of reconfiguring these ports for networking use If your HA pair is running a version of ONTAP 9 6 you need to reboot the co...

Page 17: ...he power supply Power supplies do not have a power switch b Disconnect the storage cabling from the shelf to the controllers 5 Physically remove the shelf from the rack or cabinet A fully loaded NS224 shelf can weigh up to 66 78 lbs 30 29 kg and requires two people to lift or use of a hydraulic lift Avoid removing shelf components from the front or rear of the shelf to reduce the shelf weight beca...

Page 18: ...f steps applicable to the version of ONTAP your HA pair is running If your HA pair is running Then ONTAP 9 8 or later i Reconfigure the non dedicated ports for networking use on the first controller module storage port modify node node name port port name mode network You must run this command for each port you are reconfiguring ii Repeat the above step to reconfigure the ports on the second contr...

Page 19: ... changes c Verify that the non dedicated ports of both controller modules are reconfigured for networking use storage port show You can enter the command on either controller module If your HA pair is running ONTAP 9 8 or later the non dedicated ports display network in the Mode column If your HA pair is running ONTAP 9 7 or 9 6 the non dedicated ports which display false in the Is Dedicated colum...

Page 20: ...elf s location blue LEDs to aid in physically locating the affected shelf storage shelf location led modify shelf name shelf_name led status on If you do not know the shelf_name of the affected shelf run the storage shelf show command A shelf has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illuminated for 30 minutes You can turn them off by...

Page 21: ...ands to support its weight and then place it on a flat stable surface When you begin pulling the latching mechanism arms extend from the NSM module and lock in their fully extended position 5 Unpack the replacement NSM module and set it on a level surface near the impaired NSM module 6 Open the cover of the impaired NSM module and the replacement NSM module by loosening the thumbscrew on each cove...

Page 22: ... e Gently push the power supply into the NSM module until the locking mechanism clicks into place Do not use excessive force or you might damage the internal connector f Rotate the cam handle to the closed position 11 Insert the replacement NSM module into the shelf a Make sure that the latching mechanism arms are locked in the fully extended position b Using both hands gently slide the NSM module...

Page 23: ...pply NS224 shelves You can replace a failed power supply nondisruptively in an NS224 drive shelf that is powered on and while I O is in progress About this task If you are replacing more than one power supply you must do so one at a time so that the shelf maintains power Best practice The best practice is to replace the power supply within two minutes of removal from the NSM module If you exceed t...

Page 24: ...ates red 3 Disconnect the power cord from the power supply by opening the power cord retainer and then unplug the power cord from the power supply Power supplies do not have a power switch 4 Remove the failed power supply a Rotate the cam handle to its open horizontal position and then grasp it b With your thumb press the blue tab to release the locking mechanism c Pull the power supply out of the...

Page 25: ...helf_name of the affected shelf run the storage shelf show command A shelf has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illuminated for 30 minutes You can turn them off by entering the same command but using the off option When you unpack the replacement RTC battery save all packing materials for use when you return the failed RTC batter...

Page 26: ...led RTC battery The RTC battery attention amber LED located on the board next to the battery slot illuminates The LED for the failed RTC battery remains illuminated for 10 minutes after you remove the NSM module from the shelf 6 Replace the RTC battery a Remove the battery by gently pushing it away from the holder until it is at an inclined angle tilted away from the holder and then lift it out of...

Page 27: ...age cabling to the same two NSM module ports Cables are inserted with the connector pull tab facing up When a cable is inserted correctly it clicks into place b Reconnect the power cord to the power supply and then secure the power cord with the power cord retainer When functioning correctly a power supply s bicolored LED illuminates green Additionally both NSM module port LNK green LEDs illuminat...

Page 28: ...Y WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NetApp reserves the right to change any products described herein at any time and without notice NetApp assumes no responsibility or liability arising from the use of products described herein except as expressly agree...

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