NetApp HCI, Manual

Page: 168 / 363

credentials.
3. From the Dashboard, click the menu on the upper right.
4. Select View Active IQ .
The SolidFire Active IQ Dashboard appears.
5. To learn about SolidFire Active IQ, from the Dashboard, click the menu icon on the upper right and click
Documentation .
6. From the SolidFire Active IQ interface, verify that the NetApp HCI compute and storage nodes are
reporting telemetry correctly to Active IQ:
a. If you have more than one NetApp HCI installation, click Select a Cluster and choose the cluster from
the list.
b. In the left navigation pane, click Nodes .
7. If a node or nodes are missing from the list, contact NetApp Support.

To view the number of storage and compute resources, look at the Hybrid Cloud Control
(HCC) Dashboard. See
Monitor storage and compute resources with the HCC Dashboard .
Find more information
• NetApp SolidFire Active IQ Documentation
• NetApp Element Plug-in for vCenter Server
• NetApp HCI Resources Page
Collect logs for troubleshooting
If you have trouble with your NetApp HCI or SolidFire all-flash storage installation, you
can collect logs to send to NetApp Support to help with diagnosis. You can either use
NetApp Hybrid Cloud Control or the REST API to collect logs on NetApp HCI or Element
systems.
What you’ll need
• Ensure that your storage cluster version is running NetApp Element software 11.3 or later.
• Ensure that you have deployed a management node running version 11.3 or later.
Log collection options
Choose one of the following options:
• Use NetApp Hybrid Cloud Control to collect logs
• Use the REST API to collect logs
Use NetApp Hybrid Cloud Control to collect logs
You can access the log collection area from the NetApp Hybrid Cloud Control Dashboard.
Steps
1. Open a web browser and browse to the IP address of the management node. For example: