nest Cam IQ, Installation Manual

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Nest Labs (Europe) Ltd�
Limited warranty
Nest Cam IQ
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT
YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSIONS THAT MAY APPLY TO YOU UNDER THIS LIMITED WARRANTY.
YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights� You may also have other
legal rights that vary by state, province or jurisdiction� The disclaimers,
exclusions and limitations of liability under this Limited Warranty will not
apply to the extent prohibited by applicable law� For a full description of
your legal rights, you should refer to the consumer protection laws applicable
in your jurisdiction, and you may wish to contact a relevant consumer advisory
service� This Limited Warranty is in addition to your legal rights in relation
to the Products and does not affect your statutory rights� In particular, this
Limited Warranty does not limit the legal warranty obligations imposed on
the seller and you may claim your rights under the legal warranty against the
seller� This Limited Warranty only applies to Products purchased and used
in the European Union, Norway and Switzerland�
1. WHAT THIS LIMITED WARRANTY COVERS: PERIOD OF COVERAGE
Nest Labs (Europe) Ltd� (“Nest Labs”) warrants to the owner of the enclosed
product that the product contained in this box (“Product”) will be free from
defects in materials and workmanship for a period of two (2) years from the
date of delivery following the original retail purchase (the “Warranty Period”)�
If the Product fails to conform to this Limited Warranty during the Warranty
Period, Nest Labs will, at its sole discretion, either (a) repair or replace any
defective Product or component; or (b) accept the return of the Product and
refund the money actually paid by the original purchaser for the Product�
Repair or replacement may be made with a new or refurbished product or
components, at Nest Labs’ sole discretion, to the extent that this is permitted
by local laws in your jurisdiction� If the Product or a component incorporated
within it is no longer available, Nest Labs may, at Nest Labs’ sole discretion,
replace the Product with a similar product of similar function� Any Product
that has either been repaired or replaced under this Limited Warranty will be
covered by the terms of this Limited Warranty for the longer of (a) ninety (90)
days from the date of delivery of the repaired Product or Replacement Product,
or (b) the remaining Warranty Period� This Limited Warranty is transferable
from the original purchaser to subsequent owners, but the Warranty Period
will not be extended in duration or expanded in coverage for any such transfer�
2. TOTAL SATISFACTION RETURNS POLICY
If you are the original purchaser of the Product and you are not satisfied with
this Product for any reason, you may return it, at your cost, in its original condition,
within thirty (30) days of the original purchase and receive a full refund�
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT
TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner of the Product must
(a) notify Nest Labs of the intention to claim by visiting nest�com/eu/support
during the Warranty Period and providing a description of the alleged failure,
and (b) comply with Nest Labs’ returns delivery instructions� Nest Labs will
have no warranty obligations with respect to a returned Product if it determines,
at its reasonable discretion after examination of the returned Product, that
the Product is an Ineligible Product (defined below)� Nest Labs will bear all
costs of return delivery to the owner and will reimburse standard delivery
costs incurred by the owner, except with respect to any Ineligible Product, for
which the owner will bear all delivery costs�
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively “Ineligible
Products”): Products marked as “sample” or “Not for Sale”, or sold “AS IS”; or
Products that have been subject to: (a) modifications, alterations, tampering,
or improper maintenance or repairs; (b) handling, storage, installation, testing
or use not in accordance with the user’s guide, placement guidelines, or other
instructions provided by Nest Labs; (c) abuse or misuse of the Product;
(d) breakdowns, fluctuations or interruptions in the electricity supply or the
telecommunications network; or (e) Acts of God, including, but not limited
to lightning, flood, tornado, earthquake or hurricane� This Limited Warranty
does not cover consumable parts, including batteries, unless damage is due
to defects in materials or workmanship of the Product or software (even if
such consumable parts or software are packaged or sold with the product)�
Nest Labs recommends using only authorised service providers for
maintenance or repair� Unauthorised use of the Product or software can
impair the Product’s performance and may invalidate this Limited Warranty�
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS DISCLAIMS ALL
EXPRESS, IMPLIED AND STATUTORY WARRANTIES AND CONDITIONS WITH
RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE� TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS ALSO
LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR
CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY�
6. LIMITATION OF DAMAGES
IN ADDITION TO THE WARRANTY DISCLAIMERS ABOVE, IN NO EVENT WILL
NEST LABS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL,
EXEMPLARY OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST
DATA OR LOST PROFITS, ARISING FROM, OR RELATING TO THIS LIMITED
WARRANTY OR THE PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE LIABILITY
ARISING FROM, OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT
WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE
ORIGINAL PURCHASER�
7. LIMITATION OF LIABILITY
IF YOU CHOOSE TO USE THEM, ONLINE SERVICES OFFERED BY NEST LABS, INC�,
A US AFFILIATE OF NEST LABS, (“SERVICES”) PROVIDE YOU WITH INFORMATION