26
EN
Troubleshooting
No light indicator.
-Check the mains, plug, voltage, and fuse. In case of problems, call the Nespresso Club.
No coffee, no water.
-Water tank is empty. Fill water tank.
-Descale if necessary; see Descaling section.
Coffee comes out very slowly.
-Flow speed depends on the coffee variety.
-Descale if necessary; see Descaling section.
No coffee, just water runs out (despite inserted capsule).
-In case of problems, send appliance to repair or call the Nespresso Club.
Coffee is not hot enough.
-Preheat cup.
-Descale if necessary; see Descaling section.
Capsule area is leaking (water in capsule container).
-Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.
-Send appliance to repair or call the Nespresso Club.
All buttons blink simultaneously for 10 seconds and then machine
switches off automatically.
-Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.
All 3 buttons blinking fast 3 times and then machine goes back in ready
mode.
-Water tank is empty.
Descaling and cleaning alert blink.
-Machine is in menu mode, press milk button for 3 seconds to exit menu mode or wait 30 seconds to exit
automatically.
Descaling alert shines orange.
-Machine triggers descaling alert according beverages consumption usage. Descale machine.
Descaling alert blinks orange and Espresso button steady light.
-Machine is in descaling mode. Press Espresso button to start descaling process.
Clean alert shine orange.
-Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In
case a dishwasher is not available, refer to section "Hand washing of Rapid Cappuccino System".
All coffee buttons and all milk recipe buttons flash alternatively.
-Machine overheat, wait until machine cools down.
-Appliance will be blocked for approximately 10 minutes after emptying.
Lever cannot be closed completely.
-Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of Milk froth is not up to standard.
-Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
-Rinse after each milk preparations (see section "Hand Washing of Rapid Cappuccino System").
-Descale the machine (see p.23).
-Do not use frozen milk.
-Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".
I cannot enter Menu mode.
-Be sure to remove the milk jug.
-Be sure to press milk button for 3 seconds.
-Remove descaling pipe.
Milk system does not start.
-Fill up with minimum 30 ml of milk.
-The milk system does not work when filled with water.
-The milk system has not been designed to work with vegetale milk (rice, etc).
Milk jug cannot be dismantled.
-Press the button on the side of the milk jug to remove the parts.
-Refer to section “Assembling / Disassembling of Rapid Cappuccino System”.
Turn off the machine.
-Press Espresso and Lungo button for 2 seconds.
Sound when machine switches off.
-This sound indicates that the machine is now off.