
16
9. TROUBLESHOOTING
9.1 NO LIQUID COMES OUT – NO WATER?
No liquid comes out: Beverage preparation stops part way
duringdelivery or does not start at all. Bar display flashes
and ON / OFF iconblinks red and green rapidly.
1
Check ifthe water tank contains enough fresh drinking
water. If not, refill withfresh drinking water and touch hot/-
coldwater iconagain to continue preparation. If the water
tank is full proceedas follows.
No liquid comes out: The capsule may be blockedand under
pressure.
1
Always keep the machine upright!
To stop preparation, touch
hot/coldwater icon again. Do not unplug the machine!
Machine releases pressure.
2
Coffee mix is pressed out oftop ofcapsule holder. Wait until
pressingprocess is finished. This is the case if you hear no
noise coming fromthe machine.
3
Do not drink the coffee! If capsule holder can be pulled out:
Throw away the capsule. Ifcapsule holder cannotbe pulled
out, wait for 20 minutes, try again. If capsule holder is still
blocked, unplug machine. Call the
NESCAFÉ® Dolce Gusto® hotline. For hotline numbers see
lastpage.
4
Rinse the machine: Follow instructions in 5. “FIRST USE” on
page 9. Clean with washing-up liquid and fresh drinking
water both sides of capsule holder. Rinse driptray with fresh
drinkingwater and clean it with a clean food-safe brush.
5
Unplugpower plug! Remove water tank. Take out the
injectortool. Pull cleaningneedle out ofinjector tool.
Keep
needleout ofreach ofchildren!
9.2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?