Neptune E-CODER) R450i Installation And Maintenance Manual Download Page 31 | Manualshive

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E-CODER

®

)R450

i™

Installation and Maintenance Guide

19

Chapter 6: Maintenance and Troubleshooting

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Summary of Contents for E-CODER) R450i

Page 1: ...E CODER R450i Installation and Maintenance Guide...

Page 2: ......

Page 3: ...E CODER R450i Installation and Maintenance Guide...

Page 4: ...s of their respective holders FCC Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions l This device may not cause harmful interference l This...

Page 5: ...nsible for compliance void the user s authority to operate the equipment Industry Canada The term IC before the radio certification number only signifies that Industry Canada technical specifications...

Page 6: ...nce Guide Literature No IM E CODER R450 09 19 Part No 13252 001 Neptune Technology Group Inc 1600 Alabama Highway 229 Tallassee AL 36078 Tel 800 633 8754 Fax 334 283 7293 Copyright 2006 2019 Neptune T...

Page 7: ...3 General Installation Guidelines 5 Tools and Materials 5 Safety and Preliminary Checks 6 7 Chapter 4 Installing the E CODER R450i Prior to Installation 7 Inspecting the Unit 7 Unpacking 7 Tools Need...

Page 8: ...he Activation Completing the E CODER R450i Installation 15 Chapter 6 Maintenance and Troubleshooting 17 Low RSSI Tips and Techniques for New PIT MIU Installations 17 Low RSSI Tips and Techniques for E...

Page 9: ...mensions Figure 3 Pit Antenna Dimensions Figure 4 Insert the Antenna into the Pit Lid Figure 5 Locking Nut on Antenna Figure 6 Secure the Locking Nut Figure 7 Installation Complete Figure 8 Activating...

Page 10: ...This page intentionally left blank ix E CODER R450i Installation and Maintenance Guide Figures...

Page 11: ...ecommended Materials Table 4 Config Email Breakdown Table 5 Collector RSSI Uplink Table 6 E CODER R450i RSSI Downlink Table 7 Installation Checklist Table 8 Replacement Parts Table 9 Eighth Digit Reso...

Page 12: ...This page intentionally left blank xi E CODER R450i Installation and Maintenance Guide Tables...

Page 13: ...CODER R450i can be upgraded and configured At the factory serial numbers are programmed into the MIU and each MIU is given two unique serial numbers or identification numbers Custom serial numbers are...

Page 14: ...This page intentionally left blank 2 E CODER R450i Installation and Maintenance Guide Chapter 1 Product Description...

Page 15: ...perating Temperature 15 to 149 F 10 to 65 C Storage Temperature 40 to 158 F 40 to 70 C Operating Humidity 100 submersible Functional Specifications Register Reading Three to nine digits MIU ID Nine di...

Page 16: ...Figure 2 E CODER R450i Dimensions Figure 3 Pit Antenna Dimensions 4 E CODER R450i Installation and Maintenance Guide Chapter 2 Specifications...

Page 17: ...Kit contains standard tools including l Screwdrivers l Hammer l Pliers l 7 16 wrench Various installation procedures performed by the utility Flashlight Activate the LCD Magnet 6 lb force part number...

Page 18: ...nt l Notify the customer of your presence and tell the customer that you will need access to the water meter l If the Site Work Order does not have an MIU ID number on it write the ID numbers of the E...

Page 19: ...p mode until it is exposed to light Unpacking As with all precision electronic instruments handle the E CODER R450i carefully however no additional special handling is required When shipped the assemb...

Page 20: ...ne connecting the inlet and outlet service lines on either side of the meter setting You must install inlet and outlet meter valves and couplings setters if they are not already present Allow appropri...

Page 21: ...h out the tamper proof seal pin on the existing register head 2 Twist the existing register counter clockwise to remove it 3 Twist the new E CODER R450i register head clockwise onto the meter body to...

Page 22: ...cking Nut on Antenna 3 Hand tighten the nut securely to the lid Figure 6 Secure the Locking Nut This figure shows a completed installation of the antenna Figure 7 Installation Complete 10 E CODER R450...

Page 23: ...ea on the E CODER as shown starting at the bottom of the register box bringing the magnet up toward the top During the 30 seconds before the configuration transmission the E CODER R450i acquires the s...

Page 24: ...ypes of reads are l G Valid read l B Bad read l N No register 89 R450 DC Received Signal Strength Indicator RSSI US 29 Data Collector Name Table 4 Config Email Breakdown RSSI Values and R450 System Ca...

Page 25: ...ion see the next two tables RSSI Description RSSI Values Result in Performance Pass RSSI 105 Reliable daily readings and profile data Marginal 115 RSSI 105 Occasional missed daily readings and profile...

Page 26: ...nstallation process the system sends the following email This indicates that there is a problem with the wiring to the register Completing the Activation Do one of the following l If a valid register...

Page 27: ...nce Guide Verify that you have recorded all required information Clean up any installation debris Verify that you have completed all requirements of the Site Work Order Inform the customer that you ha...

Page 28: ...This page intentionally left blank 16 E CODER R450i Installation and Maintenance Guide Chapter 5 Activating and Testing the E CODER R450i...

Page 29: ...During the installation process you receive an email with the RSSI value to determine if the location of the E CODER R450i is acceptable If the RSSI value is either at the upper limit of the marginal...

Page 30: ...r Support by phone complete the following steps 1 Call 800 647 4832 2 Select one of the following options l 1 if you have a Technical Support Personal Identification Number PIN l 2 if you do not have...

Page 31: ...nd what you were doing at the time l A description of any actions taken to correct the issue By Email To contact Neptune Support by email send your message to support neptunetg com E CODER R450i Insta...

Page 32: ...This page intentionally left blank 20 E CODER R450i Installation and Maintenance Guide Chapter 6 Maintenance and Troubleshooting...

Page 33: ...Days Based on reverse movement of the eighth digit Eighth digit is variable based on the meter size No backflow event Eighth digit reversed less than one digit Minor backflow event Eighth digit rever...

Page 34: ...This page intentionally left blank 22 E CODER R450i Installation and Maintenance Guide Appendix A E CODER R450i Flags...

Page 35: ...Black plastic 1 4 turn connector used to waterproof the antenna cable connection to the pit MIU connector nut Black plastic nut used to depress the conical shaped gasket and seal antenna cable at the...

Page 36: ...registers Custom time is not available S seal pin Small black plastic nail used to secure the E CODER R900i to the meter serial number Unique identification number given to each MIU at the factory The...

Page 37: ...g installation tips 17 F failed 14 fixed network 1 functional specifications 3 G general description 1 I inspect E CODER R900i to the meter 7 install new meter 8 install retrofit meter 9 installation...

Page 38: ...S solar panel 11 storage 7 system capabilities 12 U unpack the device 7 uplink 13 W weight 3 26 E CODER R900i Installation and Maintenance Guide Index...

Page 39: ......

Page 40: ...IM E CODER R450i 09 19 Part No 13252 001 Copyright 2006 2019 Neptune Technology Group Inc Neptune is a registered trademark of Neptune Technology Group Inc...

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