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N3800 Series Router User Manual

3 Technical Support

To quickly solve the problems in the process and access to solutions to hardware, OS, installation and
debugging problems, please contact us in the following way:

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Service Hotline: +086-0755-29672566

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Corporate website:

http://www.neoway.com

Summary of Contents for N3800 series

Page 1: ...N3800 Series Router User Manual Version 1 0 ...

Page 2: ... are the property of their respective holders Notice This document provides guide for users to use the N3800 This document is intended for system engineers SEs development engineers and test engineers The information in this document is subject to change without notice due to product version update or other reasons Every effort has been made in preparation of this document to ensure accuracy of th...

Page 3: ...N3800 Series Router User Manual Copyright Neoway Technology Co Ltd ii Revision Record Issue Date Changes V1 0 2017 04 Initial draft ...

Page 4: ... 2 Device Configuration 2 2 1 3G 4G Dialing 2 2 2 Dynamic DNS 4 2 3 Port Mapping 5 2 4 LAN Setting 5 2 5 Wireless Setting 6 2 6 COM Server DTU Data Transparent Transmission 8 2 7 VPN PPTP Setting 9 2 8 Changing Password 9 2 9 Resetting to Factory Settings 10 2 10 Firmware Upgrade 11 3 Technical Support 12 ...

Page 5: ...to obtains an IP address automatically on the computer Manual configuration is also allowed Ensure that the computer and the router share the same network segment before manual configuration The default IP address of Router is 192 168 100 22 3 After obtaining IP ping the IP address If the ping request finds the host the router and the computer are connected ...

Page 6: ...92 168 100 1 User name admin Password admin Follow the steps below to set up the router fast 2 1 3G 4G Dialing The router selects the operator automatically by default Users do not have to configure it When the router cannot select a correct operator automatically or dial successfully or the SIM UIM card used supports only private networks configure 3G 4G service manually Step 1 Choose 3G 4G from ...

Page 7: ...to select 3G 4G ISP and select one ISP to fill SIM UIM card parameters manually Step 3 Set up the rest of dialup information according to the ISP and router model Step 4 Check the IP address information on the status page After the router dials up successfully information in the following figure is displayed ...

Page 8: ...red Step 1 Choose 3G 4G from the main menu Click DDNS Step 2 On the tab displayed click Enable behind DDNS Step 3 Fill the DDNS information DDNS Provider Select the service provider s suffix name and provider Username Valid domain name Password Password used to apply for DNS Host Name Host name which users give to facilitate management during application Step 4 Click APPLY ...

Page 9: ...parameters Service Name Used to identify this port mapping External port Start and end ports used by devices on intranet Internal port Start and end ports used by devices on the extranet Internal server IP IP address of the server on the intranet to be mapped Step 4 Click ADD to add the new server to the list Click APPLY 2 4 LAN Setting Step 1 Choose LAN from the main menu Click Setup Step 2 Confi...

Page 10: ...ses must be on the same network segment as the LAN port IP and the IP address of the LAN cannot be within the assignable range Modify the DHCP server settings to align with the network segment after modifying the LAN IP To access the router through a new IP address after changing any parameters on this tab restore the computer IP address or restart the computer 2 5 Wireless Setting Step 1 Choose W...

Page 11: ...less network name Channel the wireless network channel from 1 to 13 or choose automatic Step 4 Click Security Step 5 On the tab configure parameters Security Mode encryption method WPA or WPA2 are recommended Encrypt Type encryption type Encryption key password of the wireless network Combination of letters and digits in 8 characters Step 6 Click APPLY ...

Page 12: ...intranet or extranet TCP port The network port of the server to receive data 80 or 8080 is not recommended for a server on Internet COM configuration to configure serial port parameters Step 3 Click APPLY The server that receives the data generally has a public IP address If the server is on the LAN please consult the network administrator to map the port and run a platform on the server to receiv...

Page 13: ...m main menu Click PPTP Step 2 On the tab configure parameters PPTP Server the address of the PPTP server PPTP Username PPTP user name PPTP Password PPTP password Step 3 Click APPLY 2 8 Changing Password Step 1 Choose Admin from the main menu Click Password Step 2 On the tab fill the old password and new password ...

Page 14: ...Factory Settings Default user name admin Default password admin Default IP address 192 168 100 1 Default login address http 192 168 0 254 Step 1 Choose Admin from main menu Click Factory Defaults Step 2 On the tab click the FACTORY DEFAULTS button Step 3 In the warning dialog box that is displayed click Yes ...

Page 15: ...when the router is powered on 2 10 Firmware Upgrade Step 1 Choose Admin from main menu Click Firmware Upgrade Step 2 Click the Select File button to choose the upgrade file Step 3 Click the UPGRADE button Please back up the configurations before the upgrade so that the router can be restored to the previous settings fast Do not press the power or reset button during the upgrade ...

Page 16: ... Co Ltd 12 3 Technical Support To quickly solve the problems in the process and access to solutions to hardware OS installation and debugging problems please contact us in the following way Service Hotline 086 0755 29672566 Corporate website http www neoway com ...

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