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Neopost AS-510C, Operating Manual

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Neopost AS-510C Operating Manual Download Page 3

 

TABLE OF CONTENTS 

 

 

iii 

Table of Contents 

 

SAFETY PRECAUTIONS............................................................................................................................................ II

 

SECTION 1 – GETTING ACQUAINTED ................................................................................................................... 1

 

F

RONT 

V

IEW

.................................................................................................................................................................. 1 

R

EAR 

V

IEW

................................................................................................................................................................... 2 

SECTION 2 – INSTALLING THE PRINTER............................................................................................................. 3

 

C

HOOSING A 

L

OCATION

................................................................................................................................................. 3 

U

NPACKING AND 

S

ETUP

................................................................................................................................................. 3 

P

LUGGING IN THE 

P

RINTER

............................................................................................................................................. 5 

C

ONNECTING TO THE 

C

OMPUTER

................................................................................................................................... 5 

I

NSTALL THE 

I

NKJET 

C

ARTRIDGES

.................................................................................................................................. 6 

S

ETTING UP THE 

F

EED

.................................................................................................................................................... 7 

I

NSTALLING THE 

P

RINTER 

D

RIVER ON 

W

INDOWS 

V

ISTA

®

............................................................................................... 9 

I

NSTALLING THE 

P

RINTER 

D

RIVER ON 

W

INDOWS 

XP

®

.................................................................................................. 12 

R

ENAMING THE 

P

RINTER 

D

RIVER

................................................................................................................................. 16 

SECTION 3 – OPERATING THE PRINTER ........................................................................................................... 18

 

I

NK

-

BACKUP 

M

ODE

...................................................................................................................................................... 18 

P

AUSING A 

P

RINT 

J

OB

.................................................................................................................................................. 18 

O

PERATING 

T

IPS

: ......................................................................................................................................................... 18 

S

ETTING

-U

P A 

J

OB IN 

MS

 

W

ORD

................................................................................................................................. 19 

Printing on a #10 Envelope (Portrait), using MS-Word ........................................................................................ 20

 

Printing the entire 9.5 inch length of a #10 Envelope (Landscape), using MS-Word ............................................ 21

 

P

RINTER 

D

RIVER 

P

ROPERTIES

...................................................................................................................................... 22 

Paper/Quality Tab.................................................................................................................................................. 22

 

Finishing Tab ......................................................................................................................................................... 24

 

Effects Tab ............................................................................................................................................................. 24

 

Basics Tab.............................................................................................................................................................. 24

 

Color Tab ............................................................................................................................................................... 25

 

Service Tab............................................................................................................................................................. 26

 

SECTION 4 - MAINTENANCE.................................................................................................................................. 29

 

T

HE 

I

NKJET 

C

ARTRIDGE

............................................................................................................................................... 29 

Replacing the Inkjet Cartridge:.............................................................................................................................. 29

 

Storing Inkjet Cartridges........................................................................................................................................ 29

 

Disposing of Inkjet Cartridges ............................................................................................................................... 30

 

Cleaning the Inkjet Cartridges ............................................................................................................................... 30

 

R

EPLACING THE 

S

HEET 

S

EPARATORS

........................................................................................................................... 30 

C

LEANING

................................................................................................................................................................... 31 

SECTION 5 – TROUBLESHOOTING GUIDE......................................................................................................... 32

 

HP

 

I

NKJET 

P

RINT 

C

ARTRIDGES

.................................................................................................................................... 32 

T

HE 

P

RINTER

............................................................................................................................................................... 33 

C

ORRECTING 

P

APER 

F

EEDING 

I

SSUES

........................................................................................................................... 34 

Removing Jammed Media ...................................................................................................................................... 34

 

Misfeeds (Hesitations in Paper Feed or Out of Paper) .......................................................................................... 34

 

Clearing Paper from the Transport and Print Areas ............................................................................................. 34

 

LED

 

S

TATUS 

I

NDICATORS

........................................................................................................................................... 35 

APPENDIX A – AS-510C SPECIFICATIONS .......................................................................................................... 3

8

 

APPENDIX B – 

E

NVELOPE FEED SETUP

........................................................................

.

......................

39

APPENDIX C – SUPPLIES, SERVICE AND SUPPORT...........................................................................................41

INDEX...............................................................................................................................................................................42

 © 2009 Neopost USA Inc.   All rights reserved. 

Summary of Contents for AS-510C

Page 1: ...4136126P B 22 05 2008 AS 510C Addressing Solution Operating Guide...

Page 2: ...wer supply 9 DO NOT use an adapter plug on the line cord or wall outlet 9 DO NOT remove the ground pin from the line cord 9 DO NOT route the power cord over sharp edges or trapped between furniture 9...

Page 3: ...h length of a 10 Envelope Landscape using MS Word 21 PRINTER DRIVER PROPERTIES 22 Paper Quality Tab 22 Finishing Tab 24 Effects Tab 24 Basics Tab 24 Color Tab 25 Service Tab 26 SECTION 4 MAINTENANCE 2...

Page 4: ..._____________________________________ ______________________________________________________ ______________________________________________________ ____________________________________________________...

Page 5: ...de Guide Holds the paper against the fixed side guide 4 Fixed Side Guide The paper is registered against this guide 5 Soft Power Button Pressing this button will toggle the printer from ready mode to...

Page 6: ...eriod of time 4 Power Connection The printer s power pack is connected here Use only the power pack that was included with the printer 5 Clear Paper Button Operates the paper transport motor to help c...

Page 7: ...ion The AS 510C should be placed on a sturdy worktable or cabinet at least 9 inches from any walls Protect the AS 510C from excessive heat dust and moisture avoid placing it in direct sunlight Unpacki...

Page 8: ...provided Attach the Rear Paper Support using the two knobs 3 provided NOTE the large slots fit over the socket head screws Install the Rear Paper Guide using the thumbscrew and washer 4 provided The w...

Page 9: ...ER TO THE WALL RECEPTACLE DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES DO NOT USE AN OUTLET THAT SHARES THE SAME CIRCUIT WITH LARGE ELECTRICAL MACHINES OR APPLIANCES Connecting to the Computer Impor...

Page 10: ...e Printer and turn the main power switch ON Open the top cover and press the soft power button 1 the button will light The printhead carriage will move side to side and the printhead wiper mechanism w...

Page 11: ...rator edge folds up at separation point try lifting this separator Example When using 10 envelopes that are warped you may find that the system feeds better when using only the center separator or whe...

Page 12: ...king screw and position the guide so that the back edge of the media is raised approximately 1 2 inch above the rear paper support 8 The same procedure is used for most other media sizes and types See...

Page 13: ...lick on the selection Locate and install driver software recommended If the message box Windows needs your permission to continue should appear Click on Continue 4 After the system searches for the dr...

Page 14: ...ROM drive that contains the Product CD Locate and select the Printer Drivers folder on this CD Then Click on OK 7 When the appropriate Printer Drivers folder is displayed Click on Next 8 The system w...

Page 15: ...Once the files are finished copying to your computer you will be presented with the following message The software for this device has been successfully installed Click on the Close button 11 The inst...

Page 16: ...After a little while the Found New Hardware Wizard will open on the computer screen If prompted with Can Windows connect to Windows Update to search for software Click on the No not this time and then...

Page 17: ...re type and click Next scroll down the list and select Printers Then Click on NEXT 7 When the Add Printer Wizard window appears Click on the Have Disk button 8 When the Install From Disk window opens...

Page 18: ...nter Drivers folder on the Product CD Then select the file spf800k Click on the Open button 10 When the Install From Disk window appears displaying the appropriate Printer Drivers folder Click on the...

Page 19: ...not passed Windows Logo testing Click on the Continue Anyway button 14 Once the files are finished copying to your computer you will be presented with the message The wizard has finished installing th...

Page 20: ...Click on Control Panel Click on the Printer selection located under the Hardware and Sound heading If using the classic view double click on the Printers icon Right Click on the AMC50 icon Click on R...

Page 21: ..._____________________________________________ ______________________________________________________ ______________________________________________________ ____________________________________________...

Page 22: ...nts and paper movements to print the image C6657 Color cartridge only Colors print normally color mixing Black is printed as a mixed color not true black C6658 Photo cartridge only Not recommended Col...

Page 23: ...en setting up for the maximum print area for an 11 inch by 17 inch document always set the paper size as 9 5 inches wide by 17 inches long in the custom paper setting Set the top and bottom margin to...

Page 24: ...e Properties window Then click on Close to close the Print dialog box 2 Click on File Page Setup Click on the Paper tab and set the page size to the No 10 envelope 3 Click on the Margins tab Make sure...

Page 25: ...OK to close the Custom paper size window Click on OK to close the Properties window Click on Close to close the Print window 2 Set up your layout page by going to File Page Setup in MS Word Click on t...

Page 26: ...Click on the Custom button then select the Custom you want to edit use from the pull down list Enter the dimensions width and length then click on the Save button You can save up to five custom sizes...

Page 27: ...setting This setting is used when printing photos and has a correction routine available under the Real Life Digital Photography button to help improve the quality of photos you print At the top of ev...

Page 28: ...e document in the size you selected regardless of the size of the paper The Watermarks option prints a light background watermark in the paper while printing the original document When this option is...

Page 29: ...ord The last option in this window is the Low memory mode Checking this box will manage the memory in your computer to print a large job if you do not have enough computer memory This box should be le...

Page 30: ...as shown This image can be used to visually verify the condition of the ink cartridges If all nozzles are firing there will be no voids in the grid patter lines If you see voids in the nozzle test ima...

Page 31: ...n approximation of the amount of ink remaining in the cartridges Click OK to exit this function Note The following message may be briefly displayed before the Estimated Ink Level window opens The comp...

Page 32: ...her This function should be performed whenever a new ink cartridge is installed in the printer When the Calibrate the Device button is pressed the image shown to the right is printed Click on Done whe...

Page 33: ...place See Section 2 Installing the Ink Cartridges for more details CAUTION NEVER SHAKE DROP OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR HAND OR ANY OTHER HARD SURFACE SHAKING THE PRINT CARTRIDGE DOE...

Page 34: ...s for more details Replacing the Sheet Separators The sheet separators insure separation of the pieces as they are being fed They do wear and must be replaced from time to time If you experience doubl...

Page 35: ...er near the exhaust area of the fan The exterior of the machine may be cleaned with a soft cloth that has been lightly dampened with water or any standard household cleaner which is non abrasive and d...

Page 36: ...ks in text Lint or paper dust on printhead Replace the ink cartridge Cartridge will not print Sheet is blank even after it has gone underneath cartridge s Check to make sure the tape is off the printh...

Page 37: ...h paper sensor Dirty paper sensor Media or data not positioned properly in layout software Make sure media is positioned against the fixed side guide Clean sensor with compressed air Adjust margin set...

Page 38: ...plate out of the machine The Exit Roller Guide Plate can be removed by opening the front cover lifting the guide vertical and then lifting it out of its slot on the printhead side of the machine Misf...

Page 39: ...t PAPER LED is flashing and Soft Power LED is on Paper is jammed in the printer 1 Turn the printer off using the Main Power switch 2 Remove paper from the hopper 3 Remove any paper obstructions from t...

Page 40: ...cartridges then close the cartridge flaps after removing the ink cartridges 3 Close the top cover on the printer 4 Turn the printer off then on again using the Soft Power button 5 Open the top cover o...

Page 41: ...EL LED goes off the bad cartridge has been removed If the CANCEL LED continues to flash open the top cover remove the other cartridge and reinstall the first one If the CANCEL LED goes off the cartrid...

Page 42: ...t Quality 300 d p i 300 x 300 dpi IMAGE AREA Up to 8 5 Wide by 16 High FONTS All TrueType fonts available on PC GRAPHICS LOGOS AND BARCODES Allows printing of graphics logos and barcodes MATERIAL SIZE...

Page 43: ...andard rear paper guide must be used NOTICE THESE INSTRUCTIONS AND DEVICES ARE NOT A SUBSTITUTE FOR POORLY MANUFACTURED ENVELOPES ENVELOPES THAT ARE SEVERELY TWISTED OR DO NOT HAVE SQUARE CORNERS WILL...

Page 44: ...height of the rear paper support is set to its middle position as shown 7 Adjust the wide rear paper guide so the first envelope is at the bend in the guide as shown 8 Load envelopes to the top of the...

Page 45: ...e C6656 Order Part 7465563 09 Color Cartridge C6657 Order Part 7465563 10 Optional Hardware Conveyor Stacker Available Obtaining Supplies Service and Support Please contact your local Neopost dealer o...

Page 46: ...9 12 Installing the Printer Driver 5 9 12 J Jams 34 L LED Status 35 36 37 losing data 33 M Main Power Switch 2 5 Maintenance 29 Misfeeds 33 34 MS Word 19 21 O Operating 18 P Paper Key 1 Parallel Port...

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