16
Warranty Service
Exclusions from the guarantee :
• The product has been examined, taken apart, repaired or
modified by non-authorised persons ;
• The serial number has been altered, cancelled, removed or erased ;
• The guarantee seals have been broken, removed or altered ;
• The damage has been caused by an external electric failure ; of an
incorrect use of the product, whether intentional or accidental,
in the case of abuse, of negligence or of an inappropriate
maintenance, or of use in abnormal conditions ;
• Damage caused by the use of components that are not made or
sold by Neo Legend ;
• Damage which is caused by third-party software or viruses ;
• Software or settings which have been lost following a repair or a
replacement which was not carried out by Neo Legend personnel ;
The return of the Pocket Arcade© to your reseller during the guarantee
period does not mean that the repairs will automatically be carried out
free of charge. In effect, Neo Legend reserves the right, on receipt of the
product, to verifiy the validity of your guarantee as well as the legitimacy of
your repair request.
Neo Legend is in no way responsible for the return of peripherals that are
contained with the returned product.
Neo Legend is in no way responsible for the loss of personal data or damage
caused to removable personal stands.
