Nemera Eqpen, User Manual, Page: 16 / 22

9
Troubleshooting
Problem :
Despite a number of priming
procedures a drop of
somatropin has not appeared
on the end of the needle.
Possible cause: HOW TO ELIMINATE :
Possible cause :
Problem :
Note the number of units remaining, as it corresponds
to the number of units of somatropin which you must
inject to complete the injection. Attach the outer needle
shield and remove the needle. Replace the old cartridge
with a new one, accordingly to steps 16 through 18 .
Prepare the pen injector to use accordingly to the
actions described in steps 7 to 10. Perform the priming
dose injection. complete the interrupted dose delivery
by turning the dose selector until the figure, which you
have seen in the selector window, appears. Follow
steps 14 through 15.
Postępuj zgodnie z krokami 14-15.
Clogged pen needle.
Replace the needle with a new one
Check if the cartridge was properly
installed. There should be no space
between the plunger and the cartridge.
Incorrectly installed
somatropin cartridge
After the injection the red
dot did not appear in the the
window displaying the end
of injection
There was not enough
somatropin in the cartridge to
inject the full set dose .
HOW TO ELIMINATE: