16
F. To Replace Meter
1. Follow steps
A1 - A3.
2. Unplug meter cable from front of circuit board.
3. Unscrew meter assembly nut from valve body.
4. Remove meter from valve body and clean or replace as necessary.
5. Reinstall meter, nut and cable.
Troubleshooting Guide
AIO Plus Connected Series
1. Fails to Regenerate
Automatically
Power supply plugged into intermittent or
dead power source
Connect to constant power source
Improper control valve programming
Reset program settings
Defective power supply
Replace power supply
Defective Drive motor
Replace motor
2. Regeneration at
Wrong Time
Time of day improperly set, due to power
failure
Reset time of day programming and install
9-volt battery
Regeneration time set improperly
Reset regeneration time programming
3. Poor Water Quality
Check items listed in #1 and #2
Bypass valve open
Close bypass valve
Channeling
Check for too slow or high service flow
Check for media fouling
Lack of aeration in water
Program valve to draw air more frequently
Increase number of minutes in air draw
cycle
Clean injection assembly and screen
4. Loss of Water Pressure
Scaling / fouling of inlet pipe
Clean or replace pipeline
Pre-treat to prevent
Fouled media
Clean media
Pre-treat to prevent
Improper backwash setting
Backwash more frequently
5. Continuous Flow To Drain
Foreign material in control
Call dealer
Clean valve and replace pistons and seals
Internal control leak
Same as above
Valve jammed in backwash or rapid rinse
position
Same as above
Motor stopped or jammed
Check for jammed piston
Replace piston and seals
Replace motor if motor is unresponsive
6. Media in Service Line
Plumbed in backward
Re-plumb the system properly
Internal leak in unit
Call dealer
7. Media Flows to Drain
Media did not soak long enough
Re-soak the media for a longer length
Incorrect or missing drain flow control
Check for proper flow control
Call dealer, if problems persist
Symptom
Problem Cause
Correction
