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11
What to do if …
ʑ
Water is running out.
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
ʑ
Water not flowing in.
Detergent not washed in.
–
Start
/Pause not selected?
– Tap not open?
– Filter blocked? Clean the filter.
a
Page 10
– Supply hose kinked or jammed?
ʑ
Washing-machine door cannot
be opened.
–
Safety function active. Stop programme?
a
Page 4
–
(Rinse stop = without final spin) selected?
a
Page 3, 4
–
Can be opened via emergency release only?
a
Page 6
ʑ
Programme does not start.
–
Start
/
Pause or
Ready in
time selected?
– Door closed?
ʑ
Detergent solution is not drained.
–
(Rinse stop = without final spin) selected?
a
Page 3, 4
–
Clean the drain pump.
a
Page 10
– Clean outlet pipe and/or drainage hose.
ʑ
Water not visible in the drum.
– Not a fault – water below the visible area.
ʑ
Spin result not satisfactory.
Washing wet/too damp.
– Not a fault – unbalanced load detection system has stopped the spin cycle, washing
unevenly distributed.
Distribute small and large items of washing in the drum.
–
Less Ironing
selected?
a
Page 5
–
Too low speed selected?
a
Page 5
ʑ
The programme duration
changes during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
ʑ
Spin cycle actuated several
times.
– Not a fault – unbalanced load detection system adjusts imbalance.
ʑ
Residual water in the dispenser
for care product
~
.
– Not a fault – effect of the care product not impaired.
–
If required, clean insert.
a
Page 9
ʑ
Odour formation in the washing
machine.
–
Run
Cottons 90 °C
programme without washing.
Use standard detergent.
ʑ
Foam is coming out of the
detergent drawer.
–
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into dispenser
II
(not for outdoor, sports and down-filled textiles!).
– Reduce detergent dosage for the next wash cycle.
ʑ
Loud noise formation, vibrations
and “Wandering” during spin
cycle.
–
Appliance feet fixed? Secure appliance feet.
a
Installation instructions
–
Transportation protection devices removed?
Remove transportation protection devices.
a
Installation instructions
ʑ
Noises during spin and drain
cycles.
–
Clean the drain pump.
a
Page 10
ʑ
Display panel/indicator lights do
not function while the appliance
is running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
ʑ
The programme takes longer
than usual.
– Not a fault – unbalanced load detection system adjusts imbalance by repeatedly
distributing the washing.
– Not a fault – foam detection system active – a rinse cycle is switched on.
ʑ
Detergent residue on the
washing.
– Occasionally phosphate-free detergents contain water-insoluble residue.
– Select
Rinse
or brush the laundry after washing.
ʑ
In the pause status
Start
/
Pause
flashes very quickly
and a signal sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select
Start
/Pause to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
–
Set programme selector to
Off
and pull out the mains plug.
–
Turn off the tap and call customer service.
a
Installation instructions
n
WASHING
MACHINE
en
Instruction manual